Financial Partners Partner Information, Reports, and Tables Training Guide/Manual Volume VI January 2006 Part 2 U.S. Department of Education – Federal Student Aid (VISIT OUR (The information in this guide is either fictitious or has been blocked for privacy purposes.)

89 Table of Contents Volume VI, Part 2 Financial Partners Module Page ENTITY MAINTENANCEServicer Query 90 Servicer Detail 95 Lender Query 97 Lender Detail107 Lender Portfolio Query108 Lender Portfolio Detail112 Guarantor Query113 Guarantor Detail117 REPORTSList of Reports Available118 TABLESLender Association Code146 Scope Code148 ARL Type150 Review Type152 Payment Method154 Default Letter Type156 Appendix A Lender Deficiency Codes 158 Appendix BSchool Deficiency Codes160 Appendix CDescription of Reports162 Appendix DField Definitions and Points165

90 Servicer Query: To query data on servicer’s names, addresses and ID choose More/Financial Partners/Entity Maint/Servicer Query. ENTITY MAINTENANCE

91 This screen automatically loads with all servicers in PEPS. Scroll to the right to view additional information. From this screen you can click on shortcut buttons to view basic demographical information on a servicer, and the lenders or guarantors they service for.

92 Servicer Query - Second Screen.

93 Servicer Query - Third Screen. Scroll back to the left and select the “Detail” button of the first record.

94 This is the servicer detail record. There is a “Servicer Dtl Rpt” button that can be selected to preview or print numerous information that is contained in PEPS on the servicer. This report is also available in the Reports screen (PEPSR342). This is a lender servicer, therefore, you can view the lenders’ it services. Select the “Lenders” button. Note: This table is maintained in the headquarters office. If you notice a change that should be made to these records, please provide a note at the following address: There is an alternative way to access this screen by choosing More/Financial Partners/Entity Maint/Servicer Detail.

95 This information was populated based on the lenders reported in the servicer’s audit for the 2002 audit year. Select the “Red Door” twice to exit to the main menu.

96 Servicer Detail: See page 94.

97 Lender Query: To get a list of lender names, addresses, IDs, and associated lenders choose More/Financial Partners/Entity Maint/Lender Query.

98 Enter a criteria to view a list of lenders. In this example we will be requesting all lenders whose name starts with “Chase”. Enter “Chase %” in the “Name” field and select the “Magnifying Glass” button.

99 The query produced numerous records. Scroll to the right for additional information. From this screen, you can click on shortcut buttons to view basic demographical information on a lender, the portfolio rollup on all associated lenders and the servicers and guarantors they do business with.

100 Lender Query Results - Second Screen.

101 Lender Query Results - Third Screen.

102 Lender Query Results - Fourth Screen. Scroll back to the left and select the “Detail” button of the first record.

103 This is the lender detail record. There is a Lender Detail Report button that can be selected to preview or print numerous information that is contained in PEPS on the lender. This report is also available in the Reports screen (PEPSR340). Select the “Servicers” icon to view the servicers they do business with. Note: This table is loaded using the data from the LaRS system. There is an alternative way to access this screen by choosing More/Financial Partners/Entity Maint/Lender Detail.

104 This is a list of related servicers. This information was populated based on the lenders reported in the servicer’s audit for the 2002 audit year. Select the “Red Door” twice to go back to the query screen.

105 Select the “Assoc rollup” button.

106 A record is displayed for the most current calendar year and provides summed portfolio data for a group of lenders that are associated. Other years can be displayed by using the scroll bar. Select the “Red Door” icon twice to exit to the main menu.

107 Lender Detail: See page 103.

108 Lender Portfolio Query: To query information such as origination or outstanding amounts on lenders choose More/Financial Partners/Entity Queries/Lender Portfolio Query.

109 The lender portfolio query will provide portfolio data from FY 1995 through current. In this example, click in the “OPE ID” field and enter Select the “Magnifying Glass”

110 The following information resulted from the query criteria specified. These screens provide origination & outstanding dollars that the lender has reported on their ED form 799, Part V on the old form and Part IV on the new form. Scroll to the right to see the additional data. Scroll back and select the “Dtl” to view the portfolio data for the selected year. Note: If no records were found and the OPE ID is a valid number, it means the lender has not filed a ED Form 799 since the first quarter of 1995.

111 This is the lender portfolio detail record. It is the same information displayed on the query spreadsheet. The Association rollup can be viewed on this screen and the spreadsheet for the year selected. Regular & complex queries can be performed on this screen as well. Select the “Red Door” icon twice to return to the main PEPS screen.

112 Lender Portfolio Detail: See page 111.

113 Guarantor Query: To query data on guarantor’s names and ID choose More/Financial Partners/Entity Maint/Guarantor Query.

114 This screen automatically loads the guarantor data. Scroll to the right to view additional information. From this screen, you can click on shortcut buttons to view basic demographical information on a guarantor, contacts with the guarantor, and the servicers and lenders they do business with. Select the “Detail” button.

115 This is the guarantor detail record. Select the “Additional Contact” icon. Note: This table is maintained by the regional office. If you notice a change that should be made to these records, please notify your cognizant regional office. There is an alternative way to access this screen by choosing More/Financial Partners/Entity Maint/Guarantor Detail.

116 This screen can hold many contacts within the guarantor. Select the “Red Door” three times to exit to the main menu.

117 Guarantor Detail: See page 115.

118 Numerous reports are available to preview on the screen or print directly to the local printer by choosing More/Financial Partners/Reports. REPORTS

119 Currently there are 29 canned reports available that provide information on program reviews, audits, default rates and the participants.

120 The next few screens are the additional reports that are available in this section. For a brief description of all reports, see Appendix C.

121 There are three remaining reports after scrolling to the bottom of this screen. For a brief description of all reports, see Appendix C.

122 The first report is “Review Activity.” It lists review activity and dates associated to reviews for a specified period. The report can be viewed or printed directly to a local printer from this screen. This is the monthly report that was once sent to every guarantor. For this exercise select the “Preview” button on the first report to go to a parameters screen.

123 The parameter screen is used to make the selection criteria for a report. In this example we will view lender reviews conducted by the ED Region 2 for the period of 10/01/2001 thru 09/30/2002. Complete the parameter screen as shown below and select the “ Green Light”. There are three types of reports that can be selected in this parameter screen. NOTE: After selecting the “Green Light” it takes a few moments for the report to appear on the screen. Please be patient. Pushing numerous buttons could cause the system to lock up and your User ID will need to be reset.

124 The reviews that were conducted during the period specified in the parameters are listed in this report. It also provides other dates related to the review, the review type, and deficiency data. Scroll to the right to view additional information.

125 Additional pages of the report can be viewed using the “arrow” buttons. It can be printed to the local printer or generated to a file so that it can be sent electronically. To return to the reports screen, select the “Red X” button. All open report windows need to be closed, as well.

126 The second report is “Collected Liabilities-Detail Report.” This report provides information on the amount of money collected on reviews during a specified period of time. Select the “Preview” button.

127 This parameter screen will retrieve results to view dollars collected on lender reviews by Region 2 during 10/01/2001 thru 0930/2002. Complete the parameter screen as shown below and select the “ Green Light”.

128 The dollars collected by Region 2 during the period specified in the parameters are listed in this report. It also provides information on the review and type of deficiency. Scroll to the right to view additional information.

129 Additional pages of the report can be viewed using the “arrow” buttons. To return to the reports screen, select the “Red X” button.

130 The third report is “Open Reviews w/o Rpt/Issues.” This report provides information on reviews that have been conducted and the reports have not been sent out. Select the “Preview” button.

131 Enter the following criteria to get a report where a review was conducted and it has been more than 3 months and the report has not been issued. Enter a date in the “To DT” field that is 3 months less than today. After entering the criteria listed on this screen, select the “Green Light” button.

132 The following report provides information where a review was conducted and as of the 3-month date the report has not been issued, as well, as other important information related to the review. Scroll to the right to see additional information.

133 Open Reviews w/o Rpt/Issues Report - right side. Select the “Red X” button to return to the reports screen.

134 The fourth report is “Reports Issued and not closed.” This report provides information on reviews where the report has been sent, however, the review has not been closed. Select the “Preview” button.

135 Enter the following criteria to get a list of reviews where the reports were issued and it has been more than 6 months and the review remains open. Enter a date in the “To DT” field that is 6 months less than today. After entering the criteria on this screen, select the “Green Light” button.

136 The following report provides information on the entity, dates and deficiencies associated with the review. Scroll to the right to see additional information.

137 Reports Issued & not closed Report - right side. Select the “Red X” button to return to the reports screen.

138 The fifth report is “Summary Activities - Liabilities.” This report provides a monthly summary of liability, penalty, or repayment activity during that month selected. Select the “Preview” button.

139 Enter the following criteria to view a report of monetary activity for the month of March 2003 on lender reviews that were conducted by the Department. Select the “Green Light” button.

140 This report shows that the Department collected liabilities in the month of March Scroll to the right for additional information.

141 Summary Activity - Liabilities Report - right side. Select the “Red X” button to return to the standard report screen.

142 The fifth report is “Comparison of Reviews.” This report provides summary review information for each fiscal year. Select “Preview” to go to the parameter screen.

143 Enter the following criteria to view a list of lender reviews that were conducted by the Dept. of Education from 10/2000 thru 09/2002. Select the “Green Light” button to view this report.

144 The counts in each fiscal year are based on dates that are entered in the review detail. For example, a review that was conducted in FY 2000 and the report was issued and closed in FY 2001 will get counted once in 2000 “Reviews Conducted,” once in 2001 “Reports Issued” and once in 2001 “Reports Closed.” The paid amounts are based on the date they are received. Scroll to the right to view additional information.

145 Comparison of Reviews Report - right side. Select the “Red X” button to return to the standard report screen and then the “Red Door” button to return to the main menu.

146 Lender Association Code: There are numerous tables that populate the LOVs for certain fields. The first one is the Lender Assoc Code. To view this table choose More/Financial Partners/Tables/Lender Assoc Code. TABLES Note: These tables are maintained by Financial Partners. If you notice a change that should be made to these records, please provide a note and send to

147 Many lenders have merged or consolidated with other lenders. This table was created to update and track the changes. Select the “Magnifying glass” to populate this screen. The lenders in this table are the “parent” assigned to a group of lenders and their LID’s. A list of lenders associated with each parent LID can be obtained in the Lender Query screen. Select the “Red Door” icon to exit.

148 Scope Code: To view this list choose Menu/Financial Partners/Tables/Scope Code.

149 This list is used as an LOV in the Scope area of the Review Detail screen. The scroll bar signifies there are more at the bottom of the list. Select the “Red Door” icon to exit.

150 ARL Type: To view this list choose More/Financial Partners/Tables/ARL Type.

151 This list is used as an LOV in the Audit Detail screen. Select the “Red Door” icon to exit.

152 Review Type: To view this list choose More/Financial Partners/Tables/Review Type.

153 This list is used as an LOV in the Review Detail screen. Select the “Red Door” icon to exit.

154 Payment Method: To view this list select “More/Financial Partners/Tables/ Payment Method”.

155 This list is used as an LOV in the Review Deficiency Detail screen for a paid obligation. Select the “Red Door” icon to exit.

156 Default Letter Type: To view these letters choose More/Financial Partners/Tables/Default Letter Type.

157 There are three different letters that are used when notifying the guarantors and lenders of their default rates. Select each type to view the different letters. Select the “Red Door” icon to exit.