PRESENTER: Sarita Maybin Communication Expert, Professional Speaker and Author of book If You Can’t Say Something Nice, What DO You Say?

-John Maxwell, Leadership Expert and Author

Turn the following “half empty” phrases into “half full” ones:  “Nit picky”  “Pest”  “Impulsive”  “Hyperactive”  “Diva”

Sarita’s Informal Survey F.E.A.R. BOREDOM RESENTMENT

 “Planned Panic” - Margaret Wehrenberg, psychologist and author of 10 Best Ever Anxiety Management Techniques  W.I.I.F.M.

 Rule #1: Ask for More  Rule #2: See Rule #1

-Robert Levering, Co-Author, The 100 Best Companies to Work for in America

Option I: Non-response Option 2: Throw it back Option 3: Focus on the positive

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