Total cost of running a major airport curb management system.

Schematic of Five Terminals

The Central Queue located on 1.25 acres consists of approximately 1,200 square feet for ground transportation offices which include, dispatching, permitting and inspecting opened in October 2000 with 350 staging spaces. A drivers’ lounge building that is approximately 1,200 square feet of air conditioned space with a men and women restrooms with showers and has a cover veranda of over 750 square feet. Additionally we have an over flow lot with 100 spaces. The terminal curbside spaces consist of 194 staging spaces. Each of the ten designated terminal areas have staging podiums that are equipped with computers, communications and refrigerators. Additionally each terminal has approximately 400 square feet of office space for curbside staff. Airport curb management system The Buildings

Central Queue Entrance Exit

Dispatch Window

Central Queue Drivers Lounge

Over Flow Lot at Taxi Queue

Taxi Podium at Terminals

1,861,405 annual curbside vehicles activities 17,500 acres – bigger than the island of Manhattan 1,925 taxicab fleet vehicles (17 Companies) 203 shared ride vehicles (3 Companies) 1,073 limousine vehicles (170 Companies) 276 courtesy vehicles 1,314 Permitted Drivers Managing the Ground Transportation System

Access roads, queue, additional staging area, curb space, signage Computers/updated software Building daily maintenance* Capital expenditures Monitoring cameras Communications *Drivers’ lounge janitorial and satellite television fees are paid annually by the company’s licensed to do business at the airport.

 Staff a 24/7 dispatching and curbside operations  Have Ten (10) taxicab stands manned  Some from 5:30 a.m. to Midnight  Consists of minimum staffing of 21 on days and 21 on evenings  One to two employees on overnight shift Airport curb management system Daily Staffing

Consists of :  1Senior Ground Transportation Manager  1Ground Transportation Regulations Manager  1Ground Transportation Operations Manager  5Ground Transportation Administrative Specialist  1Ground Transportation/Parking Regulation Supervisor  4Ground Transportation Lead Dispatchers  7Ground Transportation Dispatcher  1Ground Transportation Inspector Supervisor  1Ground Transportation Inspector  8 Temporary Inspectors Managing the Regulations/Operations Cost

Dispatch Operations$ 918,228 Salaries573,459 Benefits284,364 Contracts 45,560 Maintenance and Supplies 12,190 General Admin 2,655 Parking Citations$ 128,710 Salaries 74,616 Benefits 16,294 Contracts 37,800

Managing the Regulations/Operations Cost Ground TransportationRegulations$ 840,477 Salaries466,727 Benefits 207,116 Maintenance and Supplies 12,200 Contract Services 152,370 General, Admin 2,064

Consists of :  1 Landside Manager  16 Ground Transportation Shift Supervisors  18 Ground Transportation Agents  40 Ground Transportation Guest Assistants  10 Ground Transportation Guest Assistants Part time  1 Ground Transportation Trainer  1 Ground Transportation Administrative Assistant Managing the Customer Service Curbside Cost

Curbside Operating Expenses $4,769,594 Salaries3,054,296 Benefits1,629,148 Maintenance and Supplies 65,450 Staff Training & Meetings 20,700 Total Expenses $6,657,009 Managing the Customer Service Curbside Cost

 Taxicab$2,547,000  Shared Ride-Shuttle$ 510,000  Limousine $1,601,000  Courtesy Vehicle$ 610,000  Bus$ 79,000  Late payment fees$ 2,000  Ground Transportation$ 8,000  Dispatch$ 63,000  Parking Citations$ 426,000  Projected Revenue $5,846,000 Ground Transportation Revenue

Unrecovered Cost for Managing Ground Transportation  Communications/ITS: Telephone lines, cell phone lines, Radios, Computers  Two Vice Presidents, Assist Vice President, 5 Terminal Managers, 3 Assistant Terminal Managers salary  Administrative Assistants for VP and AVP salary  Print cost for monthly Guides (Getting Around Town)  Direction signs inside/outside terminals  Cost of constructions for Buildings and Office Space