Good Practice Mark Brett Socitm Performance Management Group

HR Policies is here to stay You may not think is a business critical application, try working without it! No policy no control Only the end of the beginning

You must embed policies Employment contracts Job descriptions Induction training A lot of damage can be caused by

Playing catch up Training days Team briefings Appraisals Ensure EVERYONE knows otherwise you will not be able to enforce disciplineries.

Not just about ……… Instant messaging Skype IP telephony

Brave new world Wireless network Smart phones Blackberries Google mail Desktop searching software

New threats - Outbound threats The threat from within Directory harvesting Encrypted connections – undetectable What’s leaving your organisation by ?

Plan for resilience Messaging is critical to recovery Will you still have dial tone? How will you cope Plan – rehearse – review - revise

Sources of help and support Cabinet office Information Assurance framework. WARPs Socitm

Questions?