1. 2 AMERICA’S BEST 200 SMALL COMPANIES C.H. Robinson Is Recognized For Excellence 2004 2003 Great Places to Work in Minnesota.

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Presentation transcript:

1

2 AMERICA’S BEST 200 SMALL COMPANIES C.H. Robinson Is Recognized For Excellence Great Places to Work in Minnesota

3 Who is C.H. Robinson?  A leading worldwide third-party provider of transportation, distribution and other logistics services  One of the largest non-asset-based transportation companies based in North America – 2004 gross revenues $4.3 billion  Solid financial platform: We have no debt, strong free cash flow, and have increased net revenues at a compound annual growth rate of approximately 15% for the past twenty-five years.

4 Who is C.H. Robinson?  Fortune 500 company  In business for 100 years (founded in 1905)  Over 170 offices and approximately 4,800 employees worldwide  Contracts with over 35,000 transportation companies  Over 18,000 customers  3.8 million shipments in 2004  Traded on NASDAQ: CHRW

5 C.H. Robinson North American Network

6 C.H. Robinson’s Solutions-Based Strategy  Our focus is on finding the optimal transportation logistics solution for each customer  We don’t own transportation assets, because we don’t want them to get in the way of our decision making  Superior customer service and carrier support ensures success with every move

7 Major Customers: Industries Served in % 14% 19% 10% 18% Top 100 Customers Represent 37% of Total Gross Profit

8 SUPPLY and DEMAND-January 2005

9 Supply and Demand-September 2005

10 Culture  Driven by the People – Employee Ownership, Everyone Has a Vested Interest In the Company  Promote an Atmosphere Rich in Entrepreneurial Spirit – Lets People Try Things, a Chance to Prove Themselves – Given Autonomy and Ability to Make Decisions – Corporate Philosophy: Put More Decision Making in the Hands of a 25 year old!!

11 …Culture  Flat Organization – Allows Action and Flexibility  Minimized Processes – ex. Few rules…Don’t Let Processes Get in the Way of Good People  Casual, Relaxed Work Environment – but…with A lot of Energy and Activity Organized Chaos!  Team Concept: Many People, One Purpose

12 Hiring  We Hire Entry Level - We Assume a Person Knows Nothing About Our Business and Many Have No Sales Experience  Our Sales Positions: Transportation & Logistics – Established Accounts & New Account Development – Business-to-Business – Three Dimensional, we buy, sell and problem solve  Training Loosely Structured, Allowing Creativity to Flourish – On the Job – Mentor – New Employee Sales Training at Corporate Office  Promote From Within Based On Performance

13 Career Path - Every Day Is A New Day  We Challenge Our People To Take On New Responsibilities Every Single Day... – Account Management – Sales – Expanding Modes of Transportation Services Within Current Mix Intermodal International (import/export) – National Account Manager – On-Site Assignments – Branch Manager  We Promote From Within - 100%

14 The C.H. Robinson Hallmark: Service-oriented people and culture  Our employees are profiled for service success – Service-oriented – Entrepreneurial and aggressive – Intelligent – Creative and flexible  Every branch office is a separate profit center – Gives customers local attention with global resources  Average tenure of managers is 11 years with our company 80% OF OUR EMPLOYEES ARE IN DIRECT, DAILY CONTACT WITH CUSTOMERS

15  Marketing Career Fair-Friday, September 23 rd  Business Career Fair-Wednesday, September 28 th  Interviews-Thursday, October 27 th  Please visit us at and On Campus Visits at Indiana University