WELCOME to STScI October 2007 Our Goal – Enable a smooth transition to STScI.

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Presentation transcript:

WELCOME to STScI October 2007 Our Goal – Enable a smooth transition to STScI

New Employee Orientation on Computer Resources IT Policies and Security – John Kaylor Computer Support Help Desk – Val Ausherman Web and A/V Services – Steve Dignan General Information – John Kaylor Questions

Policies and Security Unacceptable items on Institute Equipment Inappropriate material File sharing software Web servers Disabled virus protection Non-STScI equipment on internal network

Policies and Security NASA IT Security Training - Do not try to fix your own machine -

Computer Support Help Desk Contact: –Send to Not –Call ext 4400 –Visit us in room 330 –

Web and A/V Services

Web Services Individual Homepages Collaboration Tools (wikis, bulletin boards, blogs, etc.) Web Proxy Server Site Development, Maintenance, Support and Training

A/V Services Webcasting/Streaming –Live and after the fact event streaming: –Presentation tips, guidelines, templates, etc.: (found in the "Getting Started" box in RHN of above site) Building your ppt (fonts, text-size, colors) to optimize video quality Public speaking tips and presentation dry-runs –Hardware support for real-time events

A/V Services (cont’d) Video Conferencing –High-end facilities in 2 separate conference rooms to conduct up to 4-point video conferencing –Project currently underway to solidify STScI policy and supported configurations for desktop video conferencing Teleconferencing Note: Support for both video and teleconferencing provided via to

General Information Backups Discussion Groups: To view your Help Desk tickets: - Public Workstations, tape drives -

General Information Webmail – spam filtering, white & black lists: Visitor Network: Wireless Network: Remote Connections – Dial-in, VPN

General Information ITSD Services Ordering equipment Computer Supplies ITSD Tech Updates Every 2 mths in the Auditorium at 12:00 noon

QUESTIONS Later: Questions can be sent to: