Omagh Learning Community Careers Conference for Teachers 24 th October 2014

Agenda Topics Who are JMG Systems and what do we do? –Company History, Products & Facilities Our customers and distribution network –Local and Global The Business Challenges –The progress by the company so far The Team … and the Future –The Recruitment needs for today and tomorrow Company Video

COMPANY OVERVIEW Who are JMG Systems?

Overview Family-owned SME business –Managing Director – Mr Joe McGoldrick –Est (McGoldrick Bros.) Technology Solutions Provider –Product design, customisation and manufacturing –30yrs experience of engine driven applications 3 Business Locations Customers & Product deployment worldwide

What do we manufacture? The “Dashboard” / Control Panel “Engine Harness” Tracking Systems “Battery Leads & Safety Circuit” Remote Controls Auxiliary/ Efficiency Systems Customisation Innovation Usability Adaptability

LOCAL AND GLOBAL Our Customers…

Market Sectors Agri & Handling Aircraft Ground Support Recycling Materials Handling Quarry & Crushing

Local Customer Base …

European …

Worldwide …

Software & Hardware Operator Feedback Systems Software Control & Diagnostics Tier 4 Solutions Dual Power Continuity Customisation Innovation Usability Adaptability

Ability to work in all environments

What our customers want … Customised, Specific, Product Development Similar in technology, different in application Quality products All products simulation tested before despatch Able to perform in extreme climates Supporting documentation with every kit Worldwide Supply and Support Dedicated Customer Service team – on site support and operator training Dealer/Customer training services available Efficient After Sales Services Technical Brochures Operational Manuals Spare parts availability

COMPANY CULTURE What has made JMG successful … ?

Our Team … Managing Director Operations Team General Mgt R&D Engineering Customer Sales Production Customer Service Materials Personnel Administration R&D Engineering

3 Locations … Derry Road (Main Office) –Product Design R&D Engineering –Administration & Finance –Customer care & after sales support Enterprise Centre, Gortrush –Manufacturing –Quality & Continuous Improvement –Despatch & Logistics Derby, England –Service support –R&D engineering

So how did we get here …? Organisational structure / setting responsibilities Set goals & targets Improve communication Back to Basics

So how did we get here …? Organisational structure / setting responsibilities Set goals & targets Improve communication Back to Basics Identifying the gaps – process & resource Recruit, train & reward

PEOPLE DRIVEN COMPANY The Future …

What skills? Manufacture Engineering Admin Support, Finance & logistics Customer Support Sales & Marketing Purchasing & Materials Management Assembly Production Planning Test & Quality Awareness Manufacture Engineering Software Development Broadband Electrical Engineering Mechanical Design (HND, Degree level) Good Customer Skills Languages Business Acumen E-Commerce Web development Stock control Supplier mgt skills IT administration Telephone & negotiation skills Technical Knowledge Administration Customer Skills Documentation Warranty Support IT development & infrastructure Personnel HR, Computer skills Administration, telephone skills Finance Control accounting Training & development

What are we looking for … ? CV or Application Form –Make it interesting –Stand out from the Crowd –Do not use “TxT” LOL !!!! At Interview –Be Prepared –Research the company; know what we do –Show us you are interested Make a lasting impression … –Be confident –“Recruit for Attitude, Train for Skill”

School Leaver / “Apprenticeship” route … A-Level – HND – HNC or experience in similar industry Degree Level or +5yrs in similar role or industry Entry Levels … 1 Production Administration Stores person Support 2 Graduate Engineer Customer Sales In Field Support Specialist skills (e.g. CNC) Logistics Planner 3 Engineering Design Management Skilled professional Accountancy

Company Development Company Induction –All Staff taken through the business do’s and don’ts On the Job training –Shadow colleagues / performance appraisals Apprenticeship Program –Internal development –Day release with local college Graduate Placement Program –University of Ulster – Engineering & Computing/Media BiTP Program … Queens University –In House company training … all departments Quality / Management & Leadership / Customer Sales and awareness / etc. Other Key Skills development –Invest NI Lean Techniques program

The Future Challenges … Smarter Technology –Global Telecommunication interconnectivity –Remote technology advances – apps, web interfaces –Branding & product placement / longevity –Cost efficient manufacturing practices Globalisation –Internet e-Commerce –Support Languages … Chinese, Spanish, Portuguese –24x7 support structures Competitive Edge –Marketing –Branding –Logistics and Responsiveness  Engineering (Technology)  ICT / Computing  Design principles  Problem Solving skills  Finance, Computing  Languages & Literacy  Marketing / Graphic Design  Business Studies

Thank you … Investors In People 2005 ISO9001: Business Award Winner 2012 NI Excellence Award 2007 Business Award Winner 2013