Welcome! Thank you for joining today’s webinar! Please make sure you’ve called in using the audio conference function so that you can ask questions While we’re getting started, please type where you are from and your role into the chat box (send to everyone) Today’s webinar will be recorded and posted on the Virtual Academy

2 Agenda  Welcome and introductions  Framing the conversation: What do we mean by comprehensive supports?  Minnesota FastTRAC Model and lessons  Hearing from AO states and colleges  Professional development opportunities

3 College and Career Readiness Framework

4 Personal Supports  Coaching and support  Social service referrals and coordination  Basic needs & screening for benefit eligibility  Case management  Housing  Childcare  Transportation  Crisis intervention

Career Supports 5  Career pathway information  Career advising  Labor market data  Skill & interest inventories  Occupational profiles  Career & education planning  Job search & resume skills  Employer engagement  Job/internship placement

Academic Supports  Academic support center  Disability Services  Study skills support  Tutor services  Testing center  Time management & organization  Learning styles & strategies 6

College Navigation Supports  Financial Aid  Admissions  Registrar  Advising  Assessment  Educational program & pathway info  College culture and expectations  Proactive communication  Course and program registration policies 7

System Considerations (It Takes a Village)  Balance between service coordination & direct service delivery  Increase access to services rather than duplicate services  Campus & community partnerships  Administrator & instructor involvement 8

Minnesota FastTRAC Adult Career Pathway INDUSTRY- RECOGNIZED CREDENTIAL OCCUPATIONAL PREP READINESS CAREER AWARENESS INTEGRATED SUPPORT: RESOURCES THAT MAKE IT POSSIBLE FOR THE ADULT TO SUCCESSFULLY COMPLETE THE PROGRAM INTEGRATED BASIC EDUCATION AND SKILLS TRAINING

Integrated Support Systems Services include social supports needed to complete a program, including, but not limited to –basic needs –housing, –childcare –transportation –crisis intervention, –social service navigation, –work experience, etc., Comprehensive support services enhance planning and informed decision making and increase success in achieving both education and employment goals, including, but not limited to –Career advising –Work experience –Job placement and retention services These services provided throughout the pathway by Workforce Development, Employers, Community Based Organizations, Human Services, or other partners

Navigation throughout the Pathway Student progression through Minnesota FastTRAC program

Anoka County Health Care Pathway Jane was referred by her past Minnesota Family Investment Program (TANF) counselor to the Health Care Pathways Program. 100 hours of Adult Basic Education (ABE) training which includes medical terminology, computer skills, and writing research papers to prepare them for the technical training. 8 college credits focused in Nursing Assistant and Holistic Healing through Anoka Technical and Anoka Ramsey Community Colleges. job search workshops, employer connections and a counselor to support students from the WorkForce Center.

Module 1: Understanding Partner Systems & Your Role The first step in understanding your role is to first make sure you understand the partner systems involved in your Minnesota FastTRAC partnership. In this module you will learn some basic information about the types of organizations that are invited to participate in MN FastTRAC partnerships. Module 2: The Role of the Navigator This module will introduce you to the basic functions and tasks required for participant success and help you understand how to organize the work. At the end of the module you will be asked to create a job description outlining your work and start organizing the resources that you will use to support participants. Module 3: Enrolling & Motivating Participants Getting off to a strong starts with your participants will provide a foundation for your future support. This learning resource will present some tips for getting started with setting expectations, conducting an intake interview, and assessments that can help you anticipate future needs. Module 4: Navigating Educational Pathways Most of your participants will need help understanding administrative processes, policies, and deadlines required by your partnering college. It is important to have a basic understanding of admission, enrollment, and assessment processes required by your college. This module will help you identify the type of information you will need to acquire. Module 5: Creating Access to Success for Participants One challenge of being a navigator is building trust with your participants so that they will come to you if they face a barrier to their academic success. Early, proactive meetings can build trust and demonstrate to participants that you can find resources. In this module you will be presented with some tools to help you organize this proactive outreach. Module 6: Navigating Work and Career Development Supporting your participants with job search, building employability skills, and networking are just a few of the services you can provide your participants while they are working with you. This module will provide you with guidance completing these tasks. Best Practices for Navigators Online Professional Learning Community

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16 For Discussion  Is your state implementing a statewide model or are colleges developing local approaches?  What departments (or community agencies) are taking the lead on coordinating support services?  What sort of networks or partnerships are being developed to leverage supports?

Professional Development  AO Online Courses  AO Virtual Community of Practice  NCWE Session Previews  MN FastTRAC Modules 17

18 ProfessionalStudiesAE.worlded.org

Finding True North (Self-Paced Course)  What is the role of a navigator?  What are the competencies, characteristics? Navigating Pathways to Opportunity (Facilitated)  How to do the job  Supporting college and career readiness  Identifying resources and program planning 19 Online Courses for Navigators

 Topical discussions within a set timeframe  Guest experts to facilitate and model  Collaborative problem-solving  Resource sharing 20 Virtual Community of Practice for Navigators

 Build common understanding  Access practical tools  Orient new staff  Shape job descriptions  Network within and across colleges and states 21 Benefits of VCoP

MN FastTRAC Modules  l/home l/home  or_2/resource/index.html or_2/resource/index.html