Content Management Systems Survey CSG Survey Fall 2005 Tom Dopirak

What I Learned If you try and start a CSG assignment within 2 weeks of the previous CSG you hear laughing Carl knows everybody Counting is hard Surveys look great until you analyze them There is no point in starting to analyze survey results until 48 hrs before the presentation The more questions you ask, the more confusing the results are to correlate

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What is a Content Management System? In computing, a content management system (CMS) is a system used to organize and facilitate collaborative creation of documents and other content. A CMS is frequently a web application used for managing websites and web content, though in many cases, content management systems require special client software for editing and constructing articles. The market for content management systems remains fragmented, with many open-source and proprietary solutions available. -- WIKIPEDIA

Who has content management? Minnesota - FileNet Delaware - Homegrown Duke – HannonHill Texas -Stellent Princeton - Roxen Cornell - Paperthin Penn State - Zope, RedDot Virginia - Brigolage, Layla Georgetown - Homegrown

“Sort of” Content Management CMU (Blackboard) Georgetown (Blackboard/Xythos) Brown (Macromedia Contribute)

Not Centrally Run or Influenced Wisconsin Yale Michigan -- Many in departments Virginia Tech Washington -- Looking at Plone for internal use

Active CMS Evaluations Carnegie Mellon - Full evaluation Delaware - Looking at open source Washington - Zope internally Brown - Considering Hannon Hill

How It all works.

Major Open Source Options Bolinos Bricolage Cocoon Drupal Lenya ** Magnolia Mambo Midgard Open CMS Oscom PHP-Fusion Postnuke Textpattern Typo3 Zope / Plone Joomia Hypercontent

Commercial Options Day Software Documentum Ektron Emojo Eprise FileNet FatWire Hannon-Hill Ingenix Interwoven Media Surface Paper Thin Percussion Red Dot Serena SiteCore SiteRefresh Stellent Tridion UserLand Vignette

Which clients motivated your consideration/adoption of a CMS ? Marketing -5 Athletics - 0 Alumni - 1 Advancement - 3 Academic Departments - 6 Enrollment - 2 Others - 8

Which clients adopted your CMS ? Marketing -7 Athletics - 0 Alumni - 2 Advancement - 5 Academic Departments - 8 Enrollment - 3 Others - 7 Administration,library, medical center

Principal Business Drivers Separation of content from presentation and/or logic - 7 Uniform design - 7 Reduce publishing costs- 5 Enforce branding and identity - 6 Scheduled publishing - 4 Distribute responsibility and workload - 9 Enforce web standards (accessibility, technical – non-design) - 6

Does your CMS provide content to multiple different websites? Yes - 6 No - 4

What are your publishing targets? Web browsers - 11 Mobile devices - 8 Print - 7 RSS

Another Day in IT

Editing Tools to support publish process Dreamweaver - 4 Any HTML/XML editor - 3 Supplied with CMS - 5

Do you use a staging server to preview content? Yes - 4 No - 4 Not sure - 1

Are you using Campus authz/authn? Both - 8 Authentication - 2 Not sure - 1 Mixed - 2

Media Types beyond text Image - 4 Video - 2 Audio - 2 Any format - 4 Forms - 1

What QA features does your CMS provide? Link Checking - 5 Accessibility checking - 4 HTML/XML validation - 5 Template enforcement - 9

School Complex Workflow? Number of roles Did you migrate? MinnesotanoCurrently 1yes DelawareNono GeorgetownNoVariableno DukeNoVariable20% TexasNoVariableno BrownNo2no CornellNo2~$150k CMUYesAt least 3? PrincetonNo2-3no Penn StateNo3no VirginiaNoMostly 2Unknown

SchoolFunctional expectations met? Financial expectations met? MinnesotaMostlymostly DelawareNoNo expectations GeorgetownYes DukeMostlyYes TexasNot yetConsulting &Staff time higher BrownToo earlyyes CornellYes CMUToo early PrincetonYes Penn StateMaybeToo early VirginiaYesDon’t Know

What is a content management system? It’s like a fat substitute. Everybody wants one but nobody really likes the taste and side effects when they finally get it and go back to doing things the old way. --TGD

How Did Technology Affect the CMS Choice? Integration with student system Integration with Campus Authz/Authn Establish vendor relationship Time to deployment Adherence to Open Standards Ability to affect product development

How Did Technology Affect the CMS Choice? Preferred Open Source It was a major factor Wanted Unix + Apache XML database + push to multiple web servers Content in XML with XSLT rendering Likely to adopt J2EE/ Open Source

CMS Licensing MinnesotaSystem-wide license DelawareHome grown DukePer CPU UTA Per server,Per developer seat Per contributor BrownPer contributor CornellPer Campus PrincetonPer Campus Penn State Reddot is per server per author GeorgetownBlackboard and Xythos

Why I am the way I am?

Do you use a staging server to preview content? Yes No Does you publish processing use Campus Authn/Authz YesNo