Assistive Technology for Computer and Print Access Linking AT to Types of Disability ADA Trainer Network Module 7d 1 Trainer’s Name Trainer’s Title Phone /Website Address

Disclaimer Information, materials, and/or technical assistance are intended solely as informal guidance, and are neither a determination of your legal rights or responsibilities under the ADA, nor binding on any agency with enforcement responsibility under the ADA. The Mid-Atlantic ADA Center is authorized by the National Institute on Disability and Rehabilitation Research (NIDRR) to provide information, materials, and technical assistance to individuals and entities that are covered by the ADA. The contents of this document were developed under a grant from the Department of Education, NIDRR grant number H133 A However, those contents do not necessarily represent the policy of the Department of Education, and you should not assume endorsement by the Federal Government. 2

Your Concerns and Dilemmas “Based on what you know right now about requesting or implementing assistive technology as a reasonable accommodation, what is your greatest concern or dilemma?” 3

Blindness: Assistive Technology Tools TaskAT Tools Use personal computer for: Word processing Internet access Etc. Text-to-Speech Software Refreshable Braille Display Braille printer 4

Blindness TaskAT Tools Read print materials Scan and read systems Audio recordings Take meeting notes Braille notetaker / input device 5

Administrative Assistant in Student Services Office at a medium-sized college Lucille is blind and uses JAWS, a screen reader to access the computer Student and employee information is recorded and stored in an online application called PeopleSoft – $500,000+ was spent installing and customizing PeopleSoft for college – Not all PeopleSoft forms are accessible to JAWS but PeopleSoft developers designed them to be accessible for WindowEyes (another screen reader product, $800) – PeopleSoft is used by hundreds of colleges and businesses 6 Lucille What would be a reasonable accommodation?

Low Vision: AT Tools TaskAT Tools Use personal computer for: Word processing Internet access Etc. Screen magnification software Text-to-speech software Large print key labels 7

Low Vision: AT Tools TaskAT Tools Read print materialsDigital video recorder Scan and read systems Audio recordings 8

Bob is a sales representative and travels frequently Bob has low vision Bob uses operating system features to increase the text size on his computer Submitting information for expense reimbursement is done online using a form that was developed by the company’s web development team – The text on the expense form web page is a fixed 10 pt. font Bob attends monthly staff meetings – A printed meeting agenda and other materials are provided to all meeting participants at the meeting Agenda and materials are printed in 12 pt. font 9 Bob What would be a reasonable accommodation?

Mobility Impairments: AT Tools Alternative mouse device Alternative keyboard Adjustable-height desk Adjustable keyboard tray Stand/lean stools Keyboard access devices 10

Tracks inventory for a large auto parts supplier Lee has limited hand motion as a result of a repetitive motion injury Lee cannot use a standard mouse Inventory tracking software was developed in-house – The software contains forms which require the mouse to select items in lists 11 Lee What would be a reasonable accommodation?

Deaf and Hard-of-Hearing: AT Tools TaskAT Tools Use personal computer Communication Web access Instant messaging systems Operating system accessibility features Make telephone callsTTY Web conferencing systems or video relay Telephone amplification device Participate in webcasts and teleconferences Real-time captioning 12

Deb What would be a reasonable accommodation? Deb is a cook at a McDonald’s restaurant Deb has significant hearing loss McDonald’s requires all employees to complete 4 hours of training videos each year – Videos are not captioned – Videos are available on DVD, VHS or on the Web 13

Cognitive Disabilities: AT Tools TaskAT Tools Use personal computerComputer with voice output (converts text to speech) Voice recognition software Read print materialsAudio recordings Scan and read systems Organize time and materialsTape recorder Smartphone aps 14

Brenda What would be a reasonable accommodation? Brenda works in order processing for an online computer retailer Brenda has a learning disability in reading She receives all of her orders electronically but her reading is so slow that she often falls behind in her order quotas 15

Closing: Remember your cards? Question: “Based on what you know right now about requesting or implementing assistive technology as a reasonable accommodation, what is your greatest concern or dilemma?” 16

Mid-Atlantic ADA Center TransCen, Inc. 401 North Washington Street, Suite 450 Rockville, MD Toll-Free: (DC, DE, MD, PA, VA, WV) Telephone Fax TTY Webwww.ADAinfo.orgwww.ADAinfo.org The contents of this presentation were developed under a grant from the Department of Education, NIDRR grant number H133 A However, those contents do not necessarily represent the policy of the Department of Education, and you should not assume endorsement by the Federal Government. 17