The New Initiative Michigan Community College Chief Information Officers January 2014

MCCVLC - How it Works A project which allows students from anywhere in Michigan to take any one of the over 2100 courses from the on-line catalog; courses which may be offered by one of the 26 “Provider” community colleges… with the support of their “Home” college.

What is Happening Now

The MCCVLC Next Generation Task Force: The MCCVLC Next Generation Task Force Charge: To determine the type and extent of currently provided services of the MCCVLC. To investigate the need for improvement in current services and expansion of services. To recommend the best methods for expanding and improving services of the MCCVLC. Define outcomes that provide substantive value for students and member institutions.

MCCVLC Enrollment History Summer 1999 – Winter 2012

The MCCVLC Next Generation Task Force: Assumptions revealed: The current model is built for institutions and not for students – the process is very fragmented in the students’ mind, Students view the MCCVLC as the last option to getting a course, There is increased competition in the market place, Data shows an unmet need, Institutions are not incentivized to grow their online offerings, and The name itself, Michigan Community College Virtual Learning Collaborative, is obscure and students do not know what it means.

On the horizon… MCCVLC Next Generation Task Force Outcomes Quality – Student focused Collaboration – Resource maximization strategy Market Share – Shift from courses to credentials of value and address the unmet/untapped potential

On the horizon… New name – Michigan Colleges Online Micollegesonline.org Michigancollegesonline.org Michigancollegesonline.com Funding for the Initiative: $1.1 million from State budget $100,000 from MCCA Reserves

On the horizon… Governance MCCA Board of Directors MCO Advisory Board MCO Operating Committee Stakeholder Groups Chief Academic Officers Distance Learning Administrators Business Officers Student Services Administrators Registrars/Enrollment Administrators Librarians Financial Aid Administrators Chief Information Officers & IT ARB

On the horizon… MCO Pilot Project Outcomes Course Aggregator (MCO Course Extraction and Integration Tool) Improved Infrastructure Improved Analytics Digital Credential Pathway Tool Course/Object Repository Collaborative Help Desk Collaborative Early Alert System Improved Financial Aid Process Marketing Improve ROI for Institutions Human Resource Requirements Certified Online Courses & Faculty Rebranding Improved Horizontal & Vertical Articulation Professional Development

On the horizon… Course Aggregator – Software that will identify equivalent course sections that meet the requirements for multiple colleges and curricula, enable students to view real time course availability. The tool will integrate with the colleges’ registration system for course availability. Improved Registration Infrastructure – New robust registration system, that allows for automatic enrollments into desired courses through the MCO website.

Course Aggregator Review Legacy Interfaces Real-Time Integration Widget College Managed Course Inventory Control Manages what “online courses” are shared with other colleges in Michigan Manages what MCO courses students can selected within the registration process of their college SiS system Online Course Request Analytics Selector Analytics Data Collector Trend Student Activity Dashboard

On the horizon… Course & Program Analytics – Data warehouse that supports analytics to inform college strategic planning. Potential data reports could include course searches, enrollment requests/completions, top courses enrolled, closed courses and website analytics.

On the horizon… Digital Credential Pathway Tool - A career planning tool that enables a student to develop a personalized map for an academic path, skills path and experience path. A system that answers “What’s Next” within the following contexts:  Selecting a Career (program / major)  Enroll in classes (Starting a Term)  Complete classwork  Starting the Next Term

Student Pathway to Credential View Demo Link:

On the horizon… Collaborative Early Alert System – A student relationship management system that supports the student engagement lifecycle. Develop a faculty dashboard that provides analytics and alerting tools to help shape student behavior.

On the horizon… Course & Object Repository – A Michigan-based learning object repository that supports instructional design processes through the discovery and integration of open-source content. Supports content scaffolding, peer discovery and collaboration and workspace sharing.

On the horizon… Collaborative Help Desk – A help desk that supports student inquiries by utilizing a shared service model.  Clarify core instructional supports needs. Is the adoption of Technology in HE shifting the support model?  Determine options for a service model  Costing Saving within an aggregated model  Helpdesk Ticketing System  Proxy Password reset solution  Common support repository for core systems  Metrics

On the horizon… Improved Financial Aid Process – Upgrade the financial aid tool and process to allow for quicker enrollments of students with financial aid.  Clarify core supports needs.  Establish critical information needs  Develop common rules/standards  Design functional support  Determine options for an integration tool.

On the horizon… Marketing – Develop specific marketing strategies for new student populations including, veterans, dual- enrollment, non-credit opportunities as well as international students.  Clarify core support needs for college marketing specific to new populations.  Website  Print  Determine collaborative options for a service model  Dual-enrollment  Veterans  Non-Credit opportunities  International students

On the horizon… Improve ROI for Institutions – Refine the business model to remove barriers to collaboration and identify intrinsic and extrinsic rewards at every level. Human Resource Requirements - Examine personnel needs and restructure staffing for the Initiative with an eye to meeting the commitments. Certified Online Courses & Faculty – Commitment to a revisited MCO Course Rubric and Certification for all offerings through the MCO.

On the horizon… Rebranding – Formally approve the name of the organization as “Michigan Colleges Online”. As desired, each member of the organization could co-brand themselves College Name Online (i.e. Schoolcraft Online). Improved Horizontal & Vertical Articulation – Establish agreements that simplify the transferring of credits/courses between community colleges and with universities. Professional Development – Establish a Professional Development Management Team to create events, including campus-based and regional workshops, conferences, webcasts and learning objects to support faculty and staff development as needed across the state.

Next Steps… Stakeholder Input Architectural Review Board Request for Proposals Development Beta Test Sites Roll out

On the horizon… Stakeholder Input

Ronda Edwards Randall Melton