Create a new revenue stream Fastway Couriers are excited to offer Parcel Connect, a new delivery service where consumers can send and collect parcels from their nearest Parcel Connect agent. Could that agency be you?  The benefits all add up  Profit to your business  New revenue stream  Increased store traffic  No capital expenditure  No shop front floor space required  Easy to use system  Comprehensive marketing support Send & collect on the go Your customers will enjoy:  Easy & convenient freight service  Fast, cost efficient & flexible hours  No standing in queues  No additional cost  Proven service in New Zealand, Australia, Ireland and now South Africa A local business, helping local businesses At Fastway Couriers, we’re the friendly courier experts, providing a low cost and reliable courier service across South Africa for business customers, large and small. The Fastway Story  Franchise model in operation for 30 years  National Master Franchises in New Zealand, Australia, Ireland & South Africa  Regional Franchises established in 63 locations  Over 1,200 Courier Franchisees  In excess of 95,000 customers worldwide  Group turnover exceeds $455 million  Winner of over 59 franchise & industry awards  Overall Franchise System of the Year four times (New Zealand & Australia)

It also allows sellers and walk-in customers to drop off parcels and send at their local Parcel Connect agent. Parcel Connect is a new service that allows buyers to shop online and nominate to have their purchases delivered directly to their local Parcel Connect agent - rather than to their home or work address. They can also drop off purchases they wish to return to the seller. This new service allows buyers, sellers and walk-in customers the convenience of dropping off and sending or collecting parcels at a time and place that suits them and that increases revenue for you.

25% 4.9% Growth in traditional retail sales Growth in online retail sales Traditional vs Online This has created the need for a more convenient service to both sellers and buyers. They need to be able to send and collect their parcels at a time and location that suits them. Be part of the boom in online retail! The growth in online shopping has created an increase of parcel deliveries in and out of residential areas, with consumers often not at home to take delivery of their purchase. There’s also been a rise in the number of parcel returns with unwanted or unsuitable items being sent back to the online retailer. The number of new start-up online businesses operating out of their homes continues to grow. This is where you can benefit.

Parcel Connect locations provide online sellers and buyers with an alternate delivery option. Rather than buyers arranging to have their parcels delivered to their home or workplace, they can elect to have those parcels delivered to a Parcel Connect agent and pick them up at a time that suits them. They can also return a parcel to a seller via their Parcel Connect agent. As a Parcel Connect agent you are able to retail the Fastway Courier offering to walk-in customers. Online sellers and adhoc users of the postal service and courier companies can now drop parcels at their Parcel Connect agent and a Fastway Courier Franchisee will pick them up. It’s an opportunity to increase your revenue and increase your store traffic…what could be better? Are you ready to become a Parcel Connect agent?

Increase in revenue You will earn a commission each time a) you sell a Fastway courier service (phase 2) or b) a parcel is received at your premises for collection. Increased store traffic By offering new services, you‘re driving new customers to your store, creating the opportunity for additional sales. More services to your existing customers You’re giving your existing customers another reason to choose your store over a competitor by increasing the range of services you offer. Comprehensive marketing support Fastway Couriers will support Parcel Connect through integrated marketing activity and by providing you with in store point of sale material to promote the service. Benefits for your business State of the art technology The web based technology is ready to use. You simply enter the delivery address and the system advises the service

The benefits for your customers Easy and convenient delivery service Fast, cost-effective and flexible hours No standing in queues at a post office or waiting for a courier to collect your parcel No additional hidden costs Full track and trace Signature proof of delivery R1 000 limited liability cover included in pricing No weight limit An economical distribution service Access to national network

What type of items can you expect? The most commonly purchased items online are books, CDs, DVD’s, clothing, sporting goods, electrical and electronic goods and cosmetics. Parcels should be stored in a secure area that won’t impact on your shop front space. Fastway has a policy not to accept any dangerous or hazardous goods and transport so you should will never receive these type of parcels in your store. The size of the parcel will not exceed 2.1m or weigh more than 30kg. Dependant on store size, we can limit the size and number of parcels you receive based on your specific requirements. If you can only handle parcels less than 10kg or less than 1 metre long, we can ensure these are the only type of parcels you receive.

Are there are preconditions on becoming a Parcel Connect agent? Yes, you must: 1. Trade outside normal business hours 2. Offer on-site parking 3. Have internet access Yes, you must: 1. Trade outside normal business hours 2. Offer on-site parking 3. Have internet access Next steps If you’re interested in becoming a Parcel Connect agent, please phone or Next steps If you’re interested in becoming a Parcel Connect agent, please phone or

Phase 1 Sending parcels Parcel Connect provides online sellers and adhoc users of postal/courier services with an alternative sending option. Rather than arranging to have their parcels picked up by a courier at their home or workplace, or driving to a post office or depot themselves, they can leave those parcels at your business premises and a Fastway Courier Franchisee will pick them up. How it works Online retailer sells a product to his customer Online retailer packages the product and buys a satchel directly from your store Online retailer places his parcel in the appropriate satchel A invoice is made out to the online retailer, and a copy of the same with the parcel number is provided to the online retailer. Online retailer leaves the parcels at your business premises A Fastway Courier Franchisee picks up any parcels on a daily basis Online seller leaves at agent location Scheduled pickup by the courier

Parcel returns When customers want to return a purchase, they simply arrange this with the seller. They drop the parcel off at your business premises and Fastway will pick it up. This provides customers with an efficient and convenient way to return unwanted purchases and gives you the opportunity for additional sales. How it works Buyer arranges any returns with the seller and buys a satchel from your store Customer places his parcel in the appropriate satchel The parcel is then left at your store A invoice is made out to the customer, and a copy of the same with the parcel number is provided to the customer. A Fastway Courier Franchisee picks up the parcel Parcel drop off by customer System notification to courier Pickup from agent by courier

Phase 2 Parcel collection Parcel Connect agents provide online buyers with an alternative delivery option. Rather than arranging to have their parcels delivered to their home or workplace, they can elect to have those parcels delivered to your business premises and pick them up at a time that suits them How it works Buyer purchases from an online retailer and selects your business address for delivery, rather than their home or workplace. A Fastway Courier Franchisee delivers the parcel to your business premises The buyer is automatically notified via SMS that their parcel is ready for collection The buyer goes to your business premises and collects their parcel You are paid for providing this services Online store purchas e Delivery to agent by courier System notification to consumer Parcel picked up by courier

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