Federal Communications Commission Wednesday, November 6, :00 a.m. – 11:30 a.m.

Agenda Media and the Office of Homeland Security Marianne Burtnett Staff Director, Office of Homeland Security Michael Byrne Senior Director of Response and Recovery, Office of Homeland Security Network Reliability and Interoperability Council Overview Cronan O’Connell, Qwest, Vice President Reports by Working GroupsPublic Communications & Safety Working Group John Eck and Wendell Bailey NBC, Broadcast and Network Operations Communications Infrastructure Security, Access and Restoration Working Group Bruce Allan and Michael Riksen Harris Broadcast Communications Closing RemarksMichael K. Powell, FCC Chairman Dennis J. FitzSimons, MSRC Chairman

The Value of NRIC Network Reliability and Interoperability Council Cronan O’Connell November 6, 2002

55  Established January 1992  A rotating two year charter  … a vehicle to provide recommendations to FCC and Industry as a whole that would assure optimal reliability and interoperability of wireless, wireline, satellite and cable public telecommunications networks  Facilitates industry participation  Recommends Industry Standards  Establishes Best Practices NRIC - A Review

66  Establishes priorities within your industry  Establishes Industry Standards  Establishes Best Practices  Raises your industry’s awareness of what is important to meet the needs of the consumer  Establishes a Process and a Forum to respond to industry needs  Establishes Industry Benchmarks -- increasing shareholder value among all the industry players Value

Public Communications & Safety Working Group John Eck, Chairman November 6, 2002

Public Communications & Safety Charter of the Working Group Address a variety of issues relating to public communications and safety in response to physical attacks and natural disasters. Study the means by which the government and the media communicate emergency and public safety information to the general population, including but not limited to the Emergency Alert System. Consider any special requirements needed to communicate such information to the hearing and visually impaired. Ensure consistent, reliable and accurate communication among the Media, Government and the Public When a Public Safety Emergency is Declared Ensure consistent, reliable and accurate communication among the Media, Government and the Public When a Public Safety Emergency is Declared

Top-Level Issues  Who is the public?… Everyone, including:  Visually Impaired  Hearing Impaired  Non-English speaking  Government is responsible for many key decisions (weather/natural disaster alerts may provide some best practices)  Need for a message  What the message is  Who it needs to be delivered to  When it needs to be delivered (perhaps in some prioritized order)  Pre-planning and training of Government, Media and Public is key to effective execution

PC&S Working Group Organization Govt:MediaGovt:PublicMedia:MediaMedia:Public What is govt’s message to the public? How does gov’t get its message to the media? How do media cooperate? How does media reach all people? Broadcast TV Radio Cable TV Web message EAS new alternatives

Complexity – Many Different Levels Broadcast TV Radio Cable TV Web Situation Crisis? Government Media National Regional Local National Regional Local National Regional Local National Regional Local Public National State Local Many Different Media Many levels of Media Reach Many People Including: Visually impaired Hearing impaired Non-English sp. Etc. Many People Including: Visually impaired Hearing impaired Non-English sp. Etc. Multi-State Multi-Jurisdiction Many Levels of Government

Sub-Committee Leadership Sub-Committee Chairs Gov’t : PublicThomas Fitzpatrick (Giuliani Partners) Gov’t : MediaAnn Arnold (Texas Assoc. of Broadcasters) Media : MediaDave Barrett (Hearst-Argyle) Media : PublicJoe Bruns (WETA) & Mike Starling (NPR)

Disaster Timeline Timeline approach will help us to define process: what should happen, when it should happen, who should take action Timeline approach will help us to define process: what should happen, when it should happen, who should take action Proactive Cooperation of Government and Media minutes Initial Events May Be Rapid & Unpredictable Homeland Security Alarm First Responders Arrive Warning or Disaster occurs Media Arrive Govt informed Govt:Media tasks Govt:Public tasks Media:Media tasks Media: Public tasks Hurricane Warning Amber Alert

Gov’t:Public – Membership Thomas Fitzpatrick (Chair) Vice President Giuliani Partners Katherine Condello VP, Industry Operations CTIA John Fleming Communications & Warning Officer Florida Division of Emergency Mgmt Julie Mendik Director Giuliani Partners Harlin McEwen Chief (Retired) International Chiefs of Police Andy Scott Director of Engineering NCTA Steve Schmidt Chief, Office of Cyber Security FEMA Christine Chen Executive Director, Organization of Chinese Americans Joe Hernandez (Facilitator) VP, Security & Crisis Management NBC

Gov’t:Public Nov/Dec 02 Jan – April 03 Goal: Identify A Process For Determining and Communicating Emergency Alerts and Information from the Government to the Public  Identify organizations to contact for past events analyses  FEMA, Homeland Security, Natiional Weather Service…  Local Govt’s regarding hurricane, earthquake & amber alerts  Engage Gov’t & Public Safety groups - case studies  “best practices” of effective Government communications  Crisis and disaster timeline  Engage Gov’t & Public Safety groups - assess crisis and define communication objectives and strategy  “gap analysis”  (No communications, Missed Communications, Inconsistent Message)  Develop a model for defining consistent hazard messages  Chart hazard communications at 5 levels of engagement  Examine an “all hazards” planning process. What do citizens need to know? Where should they go? What should they do or not do? What do citizens need to know? Where should they go? What should they do or not do?

Gov’t:Public - Disaster Timeline Timeline approach will help us to define process: what should happen, when it should happen, who should take action Timeline approach will help us to define process: what should happen, when it should happen, who should take action Proactive Cooperation of Government and Media minutes Initial Events Rapid & Unpredictable First Responders Arrive Warning or Disaster occurs Media Arrive Govt informed Govt:Media tasks Govt:Public tasks Media:Media tasks Media: Public tasks Corroboration of Potential Crisis Assessment – Nat’l / Reg / State Declaration of Crisis Instruction to Public Timing of Ongoing Communications Homeland Security Alarm Hurricane Warning Amber Alert

Gov’t:Public  Engage government and public safety groups to participate:  Federal Emergency Management Agency  US Fire Administration  Office of National Preparedness  US Department of Health and Human Services  Centers for Disease Control  International Association of Chiefs of Police (IACP)  International Association of Emergency Managers (IAEM)  International Association of Fire Chiefs (IAFC)  National Emergency Management Association (NEMA)  Major Cities Chiefs’ Association (MCC)  National Fire Protection Association (NFPA)  National Sheriffs’ Association (NSA)

Govt:Media – Membership Ann Arnold (Chair) Executive Director Texas Association of Broadcasters Pat Griffs Director of World Wide Strategy Microsoft Frank Lucia Retired Officer FCC FEMA David Goodfriend Director, Legal & Business Affairs Echo Star Peter Fannon Vice President Panasonic Skip Pizzi Manager Media Standards Microsoft Bill Press SVP, Operations Telemundo Network Phil Stolz SVP Hearst-Argyle Television Lonna Thompson Associate VP, Strategic Affairs The Association of Public Television Stations Lynn Yaeger SVP, Corporate Communications Time Warner Cable Leslie Bauer CIO Radio One Janina Sajka Director, R&D American Foundation for the Blind Wendell Bailey (Facilitator) Chief Technologist NBC

Government:Media – Work Plan  Identify current capability problems (EAS)  Study enhancements and alternatives and their application to:  national  regional  local  Meet/interview proponents  Follow-ups and clarifications  First draft report (distributed by )  Review, comment and iteration  Interim Report Nov 02 Nov-Dec 02 Dec-Jan 03 Feb 03 Mar 03 Apr 03 May 03 Goal: Identify effective Techniques and scenarios for Gov’t to communicate With traditional media and alternative distribution technologies Goal: Identify effective Techniques and scenarios for Gov’t to communicate With traditional media and alternative distribution technologies

Government:Media – Potential Alternatives  New Technology  Infrastructure/interconnections  Change in Current system  Change in regulations  Financial  Other Example: Make current EAS standard and compulsory across all states and locals

Government:Media – Organizations to Contact  FCC  FEMA  Homeland Security  Regional:  Emergency organizations  Local:  Emergency responders, local officials Work is in Progress

Media:Media – Membership David Barrett (Chair) President & CEO Hearst-Argyle Television, Inc. Jim Davies Chief Engineer U of Iowa AM&FM Jack Gates President & COO National Captioning Institute Jennifer McKillop Director of Marketing and Special Projects Cumulus Media Augie Martinez VP of Eastern Operations Univision Robert Ross VP East Coast Broadcast Operations CBS/Viacom Andrew Setos President of Engineering Fox Entertainment Group Ellen Agress SVP, Deputy General Counsel - Communications News America Incorporated Glenn Reitmeier (Facilitator) VP, Technology NBC

Media:Media – Work Plan  Identify categories of barriers  Identify representative media organizations  national  regional  local  Meet/interview representative media organizations  Follow-ups and clarifications  First draft report (distributed by )  Review, comment and iteration  Interim Report Nov 02 Nov-Dec 02 Dec-Jan 03 Feb 03 Mar 03 Apr 03 May 03 Goal: Ensure consistent, coordinated delivery of gov’t message. Identify the barriers to cooperation: Within a particular media? Across different media? Goal: Ensure consistent, coordinated delivery of gov’t message. Identify the barriers to cooperation: Within a particular media? Across different media?

Media:Media – Potential Barriers  Competitive  Infrastructure/interconnections  Technology  Copyright  Other Legal  Financial  Other Example: What would prevent a local radio station from carrying a government alert message that had been translated to Spanish by a local TV station? …

Media:Public – Membership Joe Bruns (Co-Chair) EVP & COO WETA Mike Starling (Co-Chair) VP of Engineering National Public Radio Preston Davis President, Broadcast Operations & Engineering ABC Cissy Baker Bureau Chief Tribune Broadcasting Ken Devine VP of Engineering WNET/13 Alan M. Dinsmore Senior Gov. Relations American Foundation for the Blind Ralph Justus VP Technology & Standards Consumer Electronics Association Denitza Petrova (Facilitator) Manager, e-Business & MBB NBC Jim Ewalt VP, Public Affairs NCTA Susan Fox VP, Government Relations Walt Disney Company Al Kenyon SVP Projects and Tech Clear Channel Radio Ken Devine VP of Engineering WNET/13 Shaun Sheehan Vice President Tribune

Media:Public – Work Plan  Identify relevant issues  Gather statistics on profile of residents in America  Identify Special needs groups and define requirements  Identify mechanisms by which information can be disseminated  Examine cases and interview media executives at national/ regional/ local level  Follow-ups and clarifications  First draft report/proposal (distributed by )  Define action plan  Interim Report  Detail process, policy recommendations Nov 30 Jan 15 Jan 31 Feb 15 Feb 31 Mar 31 Apr 15 May 2003 May Goal: Ensure Media provides timely, accurate and consistent emergency and action information accessible to all affected people in America

Media:Public – Potential Issues  Accessibility  Competitive  Infrastructure/interconnections  Technology  Legal  Financial  Other Example: How would we get a message on multiple technologies to reach special needs audiences? …

BACKUP

Dealing With the Complexity  Organizing and Reporting  Use of a Disaster Timeline approach  Consider National, Multi-State, State, Multi-Jurisdictional, Local levels  Consider National, Regional, Local media  Other telecommunications technologies, e.g., cell phones, internet  PC&S will focus on process (what & when) – establish liaison with Communications Infrastructure Working Group on technology (how)  Interim conclusions & recommendations for May 2003 MSRC meeting  Need liason with government  Media can amplify, but government sets policy on communicating with people  Need to establish liaison with HLS, FEMA and possibly other agencies

Bruce Allan, Chairman November 6, 2002 Communications Infrastructure Security, Access & Restoration

31 Address the risks and vulnerabilities of our nation's television, radio, multi-channel video, microwave, and satellite infrastructure in the event of terrorist attack, natural disaster or other manmade catastrophe. Assess current security and restoration capabilities to identify best practices, needed enhancements, and recommended changes. Review current media infrastructure redundancy within and between each industry segment. Evaluate the impact of digital technology on security, infrastructure redundancy, and service restoration. Charter of Communications Infrastructure Working Group

32 Task ForcesChair PreventionGlenn Reitmeier, NBC RestorationBob Seidel, CBS Future Technologies/Ira Goldstone, Tribune Digital Solutions Working Group Organization

33  Address the risks and vulnerabilities of our nation's television, radio, multi-channel video, microwave, and satellite infrastructure during a time of terrorist attack, natural disaster or other manmade catastrophe.  Evaluate the redundancy of media infrastructure within each industry and among different sectors.  Report on best practices designed to address vulnerabilities in broadcast and MVPD facilities resulting from terrorist activities, natural disasters, or similar occurrences. Prevention Task Force Objectives

34 Risk & vulnerability assessment  Conduct initial analysis on both geographic & industry sector basis.  Ensure that all industry segments and regions are addressed.  Analyze key points of exposure including intersections between industry segments.  Identify cross industry redundancy that creates needed backup.  Focus on examining typical not unique situations.  Develop analysis and recommendations based upon public interest viewpoint.  Desirable that all media maintain service.  Essential that some media maintain service under any conditions. Prevention Task Force Work Plan

35 October – December 2002  Conduct evaluation of risks and vulnerability at the national level for all industry segments.  Broadcast TV, Cable TV, and radio subgroups formed. January - March 2003  Communicate working group analysis and findings to Restoration Working Group.  Conduct regional level review for all industry segments. April – June 2003  Conduct metropolitan level review for all industry segments. Prevention Task Force Work Schedule Time Line

36 Prevention Chair, Glenn Reitmeier, NBC Pete Brubaker, Susquehana Lynn Claudy, NAB Mark Erstling, APTS Paul Gemme, Time-Warner Cable Jack Goodman, NAB John Matthews, Radio-One Charlie Morgan, Susquehanna Larry Nelson, Nelson Multimedia Maureen O’Connell, Fox/Newscorp Mark Richer, ATSC Jeff Tate, Susquehanna Bud Warner, SES-Americom Dale Mowry, Harris Task Force Composition

37 Assess industry’s current capabilities to restore broadcast service and identify needed enhancements or additions. Report on current disaster recovery mechanisms, techniques, and best practices. Recommend additional mechanisms, techniques, and best practices to enhance restoration of broadcast and MVPD services following severe disruptions. Restoration Task Force Objectives

38  Restoration capability assessment and recovery plan development.  Review systems, including current levels of redundancy for networks, individual stations & MSO’s.  Survey and analyze each segment’s current service restoration capability.  Main systems, back up or redundancy systems.  Industry supplier resources.  Disaster recovery planning and practices.  Cross segment cooperation and support.  Develop recommendations for additional techniques and practices. Restoration Task Force Work Plan

39 October – November 2002  Organize working groups based upon industry sectors.  Design industry survey to determine existing redundancy and back-up capabilities. December 2002 – June 2003  Survey, analyze and document current restoration capabilities.  Determine inter-industry disaster recovery capabilities.  Evaluate potential restoration scenarios. July - September 2003  Develop recommended restoration procedures and plans. Restoration Task Force Work Schedule Time Line

40 Restoration Chair, Bob Seidel, CBS Al Kenyon, Clear Channel Andy Scott, NCTA Gary Kline, Cumulus Media David Donovan, MSTV Sterling Davis, Cox Enterprises Bob Lawson, Verestar Bob Morgan, American Tower Jay Adrick, Harris Task Force Composition

41 Identify challenges and opportunities posed by digital technologies to the reliability of communications infrastructure. Consider new applications enabled by digital technologies to enhance the media’s role in disseminating security- related information. Supplement the work of the MSRC to plan for optimal reliability, robustness and security of broadcast and MVPD facilities using new technologies. Identify the technology required in MVPD consumer devices to support our EAS requirements in the future digital universe. Future Technologies / Digital Solutions Task Force Mission

42 August – December 2002  Define Task Force objectives, issues to be addressed, assign tasks. January – August 2003 –Prepare projection on scope of future digital landscape. –Coordinate with other groups to identify emergence of digital issues/solutions. Incorporate findings of Prevention and Restoration Task Forces. –Assemble recommendations document. –September – December 2003 –Finalize recommendations document. Future Technologies/Digital Solutions Work Schedule Time Line

43 Future Technologies/Digital Solutions Chair, Ira Goldstone, Tribune Cheryl Crate, Pegasus Ralph Justus, Consumer Electronics Association Hugh Panero, XSMR Bob Plummer, DirectTV Mark Richer, ATSC Terrence Smith, Sirius Radio Lonna Thompson, APTS Glynn Walden, iBiquity Digital Lisa Wiersma, Tribune Company Geoff Mendenhall, Harris Task Force Composition

44 Sep-02Dec-02Mar-03Jun-03Sep-03Dec-03 Prevention Define Work Plan National Review Regional Review Metropolitan Review Restoration Evaluate Redundancy Develop Restoration Plan Digital Solutions Design Survey Work Group Meetings Aug 7th Cinti Dec 11th Wash March 19th Cinti June 18th Wash Sept 17th Cinti Dec 10th Wash Chairman's Meetings Task Force Meetings Scheduled by Task Force Chairs Finalize Recommendations Jun-02 Document Current Restoration Capabilities/Deficiencies Review Digital Landscape Identify Issues/Solutions Monthly Conference Calls Working Group Calendar