Workshop Consolidation (Bocconi): Competencies of the Environmental Manager Aromake Afiegbe RIT

Introduction Historical trends of the background preparation of the Environmental Manager Therefore usually not equipped for the role and profession.

Knowledge of goals and role of the environmental manager leads to seeking an understanding of what competencies are needed to perform roles. Subsequently, what core courses (undergrad, grad, CE) are needed to teach these competences? Leading to defining the environmental professional core competencies

What are competencies? Typically, competencies are general descriptions of the abilities needed to perform a role (tasks) in the organization.

Types or categorization Competencies are of the following types: technical or functional competencies (those that are learned), and Personal functioning competencies (more of innate and behavioral)a.k.a managerial competencies

Technical competencies Technical competencies are the specialized primary and highly related knowledge and skill competencies that employees must possess and use in appropriate ways on the job

Some examples of technical competencies include: Quadratic Equations: Solves quadratic equations over the domain of complex numbers. Surgical Wound Closure: Demonstrates the use of a primary closure technique to close a surgical wound. Word Processing: Word-processes standard manuscript text at the rate of 80 words per minute with no errors.

Personal functioning competencies They include the characteristics or competencies that a professional calls upon and consistently use - along with their technical competencies - to be successful performers with other persons, both internal and external to their organization. (managerial competencies) Used in tandem with behavioral indicators

Behavioral indicators Behavioral indicators describe actions or behaviors that one can observe an individual taking or using that signify an appropriate application of the competency in a specific performance setting and context

Competency: Conflict Management: Anticipates or seeks to resolve confrontations, disagreements, or complaints in a constructive manner. Behavioral Indicators: Ability to recognize the potential for conflicts, confrontations, or disagreements. Ability to resolve conflicts, confrontations, or disagreements in a constructive manner. Addresses formal and informal complaints from employees. Addresses formal and informal complaints from persons other than employees (e.g., customers, suppliers). Attempts to resolve employee complaints. Attempts to resolve complaints from persons other than employees.

Some examples of personal functioning competencies include: Interpersonal Sensitivity: Sincerely and consistently values and demonstrates respect for the opinions of others, even when one is not in agreement with those opinions. Strategic View: Takes a strategic, or broad-range view of organization issues, problems, events, or circumstances relative to one’s thoughts, feelings, or potential actions. Managing Emotions: Manages one’s thoughts and feelings regarding circumstances, issues, or situations in ways that lead to productive or successful performance.

Discussion question for workshop “What core competencies are needed for an Environmental Manager to learn and possesses at a minimum, to be able to successfully and proficiently fulfill his tasks and roles now( and be marketable to employers)? to be poised as a leader and pioneer to sell his future sustainable goals to all stakeholders?

TECHNICAL GENERAL UNDERSTANDING SCIENCES PURE -BIOCHEM PHYSICS MATH APPLIED- ECONOMICS, ECOLOGY COMPUTER PROFICIENCY REGULATORY KNOWLEDGE KEEPING CURRENT

MANAGERIAL LEADERSHIP TEAM WORK VISIONARY SYNTHESIS OF MULTIPLE FACTS “INFLUENCABILITY” ORGANIZATION INDENTIFICATION OF RESOURCES CONCEPTUAL THINKING RECOGNIZING STRENGTH/WEAKNESSES SELF-CONTROL/STRESS MANAGEMENT CREDIBILITY

COMMITMENT CHARISMA CONFLICT MANAGEMENT EMPATHY ACCOUNTABILITY PRESENTATION SKILLS ENTERPRISING ADAPTABILITY

COMMUNICATION ORAL AND WRITTEN SKILLS FOREIGN LANGUAGE UP AND DOWN THE “LADDER” TEACHING/ LISTENING SKILLS NEGOTIATING PERSUASIVENESS/ ASSERTIVENESS KNOW YOUR AUDIENCE/EMPATHY OTHERS PEPSPECTIVE NETWORKING

BUSINESS ANALYSIS MULTIDISCIPLINE MARKETING COORDINATION

Conclusions/recommendations Leadership training skills learned through a dedicated course work Include teaching more courses in English (50/50) An evaluation of the tasks will be carried out by the students in Bocconi to decide what further competencies are required as a manager and technical environmental professional.