Indiana University Professional Opportunities Orientation Program September 26, 2000.

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Presentation transcript:

Indiana University Professional Opportunities Orientation Program September 26, 2000

Keane Consulting Group Representatives... Heather Burton Senior Consultant, B.S. Management, Marketing ‘99 Stacy Roberts Manager, B.S. Marketing, Legal Studies, International Studies ‘97

A subsidiary of Keane, Inc. Operations strategy and implementation leadership across mission-critical business and technology initiatives 130 consulting professionals based in the East, Midwest, and West Hands-on experience across a wide range of industries Who Is KCG?

What is Consulting? IT Solutions & Implementation KEANE Business Strategy Operations Improvement

Assisting clients in executing their business strategy and increasing operational effectiveness by aligning people, process, and technology What is Operations Consulting?

Situation:A $16 billion manufacturer of industrial products faced commoditization and diminishing sales of one of its core products. The company sought to leverage the Internet to spur growth opportunities. Operations Improvement Consulting Case Study #1

Approach: Interviewed client staff, customers, and distributors Conducted competitive and industry research Identified internal and external growth opportunities Developed the e-business strategy Results: Recommended a variety of unique solutions to meet the disparate needs of multiple customer segments Prioritize implementation projects to: Prepare the organization operationally Enable distributors and alliance partners Mine customer organizational knowledge Operations Improvement Consulting Case Study #1

Situation:Citizens of a large U.S. city were displeased with the government’s ability to quickly resolve and communicate a service request. Operations Improvement Consulting Case Study #2

Approach: Interviewed all staff members in the department Attended “demos” of existing systems in use Met with representatives from other cities to learn their process Results: Recommended a single system to capture and track all service requests Gathered all required information from the citizen once Created a self-funding implementation plan Operations Improvement Consulting Case Study #2

 Experience and responsibility  Constant challenges  Industry exposure  Problem-solving opportunities  Compensation What Are the Benefits of a Consulting Career? BenefitsBenefits

 Travel  Learning Curve  Resistance  Pace  Performance expectations What Are the Challenges of a Consulting Career? ChallengesChallenges

Senior Consultant Manager Senior Manager Vice President Consultant Senior Vice President What is the Career Path? President

Business and Industry Resources  Fast Company  Business Week  Fortune  Red Herring  Wall Street Journal  