CalWORKs Housing Support Program Presentation by San Francisco County: Anna Pineda-Martinez and Damon Martinez SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CalWORKs HSP Agenda: SF Facts and Figures Program Summary Design and Structure Process Flow Housing Benefits and Wrap-around Services Program Guidelines Program Development and Implementation Challenges and Mitigation Strategies Highlights and Summary SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP SF Facts and Figures 2nd most densely populated major city in the U.S (about 17,867 people per sq. mile per www.) $4000.00, current median price for 2bdr 8/2014: 212 families on wait list for shelter, and 239 were occupied beds in family shelters. 340, point-in time documented number of homeless families in CalWORKs SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Housing First model that assist CalWORKs families in quickly obtaining permanent housing paired with JOBsNOW. Subsequently, wrap-around services are provided to foster housing retention and to address barriers that impact the recipients’ path towards self-sufficiency. Model: Housing first paired with JOBsNOW and wrap-around services. Population: current CalWORKs families, that meets the CDSS definition for homelessness Targeted approach: staying at family shelters, on shelter wait-list, referrals from CBO and staff, family’s request, and CalWIN data SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Program Summary Conceptual Operating Structure (no particular order:) CW Social Worker responsible for housing case management Acquire a Housing Locator and Connector Services Fiscal Support for payment issuances Leverage existing HMIS system to serve as a central HSP database Paired with JOBsNOW services Reliance on other existing CW benefits and services as part of wrap around services SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Program Summary Process Flow: Referrals or client self-identification for HSP Family Screening or Assessment Process for HSP HSP Intake and determination of HSP Eligibility Housing identification, matching and placement process, performed by contract provider Housing Case Management that focuses on rental compliance and retention, and then coordination with JOBsNOw and wrap around services. Closure, graduated out of subsidy or failed to regain CW eligibility. SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Program Summary of HSP Benefits and Services Housing Services: Gradually decreasing rental subsidy that can start up to $2000.00. Goal is to decrease subsidy at every renewal while also increasing family’s income. Court-order eviction assistance and costs associated to prevent eviction process Move-in fees and any furniture deemed necessary to the family Housing search and placement services Housing barrier assessment and housing case management to foster housing retention Legal services and credit repair Other essential related costs may be covered on a case-by-case basis. Landlord outreach and engagement-for those who self-identifies a unit upon entry to program HSP Social Worker providing housing related case management to support housing compliance and retention McKinney Vento connection (if appropriate) SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Program Summary Wrap Around Services: JOBsNow-unsubsidized, subsidized, Public Sector training with SF County, Community Jobs; Individual training Internship Vocational English as a Second Language Immersion Program CalWORKs benefits such as cash, food, and medical Employment services that includes job preparation services, training, subsidized employment, and unsubsidized employment Early Engagement: Robust Appraisal, Family Stabilization and/or SSI Case Management Behavioral Health and Domestic Violence Services Ancillary or supportive services not limited to child care and transportation Money management classes Free tax preparation Social Work support-as needed, different from Housing case management SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Guidelines Rental subsidy is up to $2000.00, and can cover up to 100% for the first 2 months. A 30% subsidy decrease starts on the 3rd month, per income. Housing Plan is created and reviewed for progress every 3 months. Income and rent amount are major factors of consideration. Existing barriers and issues are considered including its occurrence and length- if possible. Associated move-in costs determined essential and one-time only can be covered. Move-in furniture limited to bed, dresser and kitchen table, chair, and couch with a limit of no more than $350 per item. Used existing guidelines from another subsidy program ran by our housing and Homeless Division SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Development and Implementation CW HSP Social Work Specialist for case management Housing Locator and Connector Services Fiscal Strong connection and partnership with JOBsNow Connection to Eligibility, Employment Specialist, and Social Work staff CalWIN and access to existing client data and information PENDING: Database and System (HMIS) SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Challenges and Mitigation Strategies Details, details, and more details on policies, protocols, processes, form, reports, etc Communications, meetings, memorialization of agreements Acquisition of contracted system and services Support and best practices from Contracts and Housing and Homeless Division Convergence of design, structure, and resources Recalibration and process improvement exercises. SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Highlights JOBsNOW! Wage Subsidy Program provides work opportunities to low-income San Franciscans while offering employers a wage reimbursement for new hires.  Un-Subsidized Jobs Wage Subsidy (WS): Permanent jobs in private or non- profit business with an average wage of $16.00/hr. Wage Reimbursement for up to $5000 for employers. Public Service Trainee (PST): City of SF Employment earning $12.98/hr, 32hrs/wk for 6 months Individual Training Internship Program (ITIP): Paid Internship in a non-profit agency earning $11.03/hr 32hrs/week for 6 months Community Jobs Program (CJP): Paid Internship earning $11.03/hr 25hrs/week + professional development classes Vocational English as a Second Language Immersion Program (VIP): ESL Internship + Paid Work Experience at Level 3 or Level 4 earning $11.03/hr, 15-20 hrs/wk Note: wage amount not an accurate reflection of current wages due to recent increase SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Highlight JOBsNOW Program can connect you to a wide range of occupations JOBsNOW! PROGRAM Office Support Food Services Health Care Hospitality Customer Service Construction SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017

SF CW HSP Summary Thank You Next Steps Q&A Continued active partnership with internal and external stakeholders and policy makers Complete the HSP implementation phase Continued Process Improvement of all HSP areas Develop and complete the HMIS system for usage Data collection for reporting and analysis Q&A Thank You SF Presentation at CDSS CW HSP Conference in Sacramento 2/26/15 4/20/2017