1. CalWORKs Housing support program
Presentation to California Department of Social Services
April 7, 2015

2. Presentation Overview
Background
Program Design elements
Data monitoring
Progress

3. background County of San Diego
Southernmost major metropolitan area in CA
4,261 square miles
Pacific Coast from Mexico to Orange County and inland to Imperial County along Mexico border
3.1 million residents
47% white, 33% Hispanic, 4.43% Black, 11.32% Pacific Islander, 3.84% Other
Largest refugee resettlement site in California
18 incorporated cities

4. Background Public Community Action Agency
Direct Services through Contracts
Resides in County’s Health & Human Services Agency

8. San Diego Design Team Led by Eligibility Operations (CalWORKs Team)
Housing and Community Development
Community Action Partnership
CAP Partners
HHSA Homeless Services Coordinator
Behavioral Health Services
Data Analysis
Review of HUD Model
Local Best Practices
Program Design

9. Data Analysis San Diego County August 2014 Average Rent $1,309
CalWORKs Grant for Family of 3
$670
CalWORKs cases reporting homelessness
3,655*

10. Rapid Rehousing Model Permanent Housing Assessment Tailored Services
Adaptability
Tailored Services
Assessment

11. Local Lessons Learned What Worked What Was Missing Tailored Case Plan
Financial Counseling & Credit Repair
Stepped Down Financial Subsidy
Countywide Standard Assessment
Funding for Intensive Case Management
Bridge Housing Component

12. San Diego Program design
Vulnerability Index & Family Service Prioritization Decision Assistance Tool
Intensive Case Management
Assessment of housing barriers using VI-SPDAT for families
Development of Housing Plan
Financial literacy/coaching
Help resolving legal issues
Referrals to resources as needed
Housing Navigation
Landlord recruitment and retention
Help finding and securing permanent housing for clients
Financial Assistance
Bridge housing
Move-in costs (deposits, moving expenses, utility)
Rental subsidy (originally maximum 70% of rent – adjusted to 100% with goal of stepping down over duration of program)

13. San Diego Program design
Intensive Case Management
Assessment of housing barriers using VI-SPDAT for families
Development of Housing Plan
Financial literacy/coaching
Help resolving legal issues
Referrals to resources as needed
Housing Navigation
Landlord recruitment and retention
Help finding and securing permanent housing for clients
Financial Assistance
Bridge housing
Move-in costs (deposits, moving expenses, utility)
Rental subsidy (originally maximum 70% of rent – adjusted to 100% with goal of stepping down over duration of program)

14. Data Tracking & Evaluation
Requests/Referrals
Caseload Movement
Financial Assistance
Housing Services
Data collection requirements from CDSS (HSP 14 & HMIS)
VI-SPDAT Family Score
Best practices/lessons learned
Success stories
Additional data requested monthly (HMIS & Invoices)

15. Project Ramp Up
Amendment to existing CAP Family Self- Sufficiency Contract with Home Start
Development of Program Policies and Procedures based on SOW
Hiring of Staff
Program operational January 2015

16. REFERRAL PROCESS Referrals from community partner agencies, including:
HHSA (Family Resource Centers)
Welfare to Work Providers
Homeless Shelters
Cortez Hill
Rescue Mission
Other Home Start Programs
Maternity Shelter
Financial Opportunity Center

17. SCREENING PROCESS Orientation One on One Interview Screening
Review of Basic Eligibility
Phone
Screening
Group Session
Program Overview
Orientation
In person with case worker
Mutual agreement to move forward
One on One Interview

18. Collaborative support
Family
Housing Navigator
Case Manager

19. Current data 321 Referrals 12 orientations 31 active cases
9 placements in permanent housing
2 families on waiting list for subsidized housing
9 families provided bridge housing

20. Success story

21. Contact: Maggie Lujan, Program Director, Community Action Partnership 619-338-2799