Copyright © 2011 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Cloud Enabled Government Teresa Weipert June, 2011

Cloud brings significant benefits 2 Copyright © 2011 Accenture All Rights Reserved. Fixed Costs Cumbersome Capital Intensive High Maintenance and Run Costs Security Issues Department Lagging Outdated Future ‘Pay by the Drink’ Agile Capital Light 40%+ Lower Maintenance and Run Costs Managed Security Department Leading New Technologies … a Cloud Enabled Government will be more dynamic and more efficient....some examples today Current

The Cloud Enabled Government From – ‘On-Premise’ To – ‘Cloud’ In theory, you might be able to do all the following using ‘on- premise’ technology. In practice, it is much too expensive and much too slow… © 2011 Accenture All Rights Reserved. Data CenterIT Dept. Data Center

Supporting Shared Services 4 Copyright © 2011 Accenture. All rights reserved. A secure, hybrid G-Cloud (incorporating private and public cloud services) provides the foundation for shared IT services to central and local government Secure Infrastructure Services Common Services – , HR, Data Storage… Supporting small businesses and enterprise zones? Shared Processes (Health Care, Tax and Benefits…) Citizen-centric services

Cloud lays the foundation for an agile government 5 Copyright © 2011 Accenture. All rights reserved. Access: everywhere, every device – Smart- phones, tablets, monitoring devices, control devices…. Speed: responding in hours, not years - Technology scaling - Real time processes Collaboration: connecting citizens, staff, departments and suppliers Knowledge: Advanced, real-time analytics drive decision making Lower cost: Doing more with less

A cloud enabled government means significant changes in response from IT 6 Copyright © 2011 Accenture. All rights reserved. Rapid Application Development Tools and Methods Infrastructure ready when you need It New devices automatically accommodated App store for government Service not Software – changes are configured, not programmed Processes address new regulations

Reinventing the government’s IT organization Copyright © 2011 Accenture. All rights reserved. Provide shared services to central and local departments where- ever possible Develop the skills to manage a complex ecosystem of service partners that, together, make up the cloud services for government (central and local) Be fully integrated into each department’s operations Have the ability to understand the departmental issues and provide IT solutions in hours, not months or years Be run like a business itself, with clear service catalogue and pricing, so that departments can make better decisions Traditional organizational models will not support the agility required. The relationship between IT and government departments, and the associated IT operating model need wholesale change. IT will need to:

Making It Happen 8 Governments are starting their cloud journey with various initiatives and at different entry points. Eventually they will need to complete all the actions above… © 2011 Accenture All Rights Reserved.

Develop your IT strategy, including cloud Making It Happen I IT Value Value Today 3. Create new Cloud-enabled operational model(s) 2. Optimize current governmental processes & model using Cloud 1. Optimize existing IT Potential Value Time 1.Leverage IT capabilities to provide more efficient and elastic services to departments Value 2. Use elastic services to change the way governmental processes are executed and unlock constrained opportunities 3.Let Departmental Heads explore new models that surpass the limitations of the traditional non-cloud model © 2011 Accenture All Rights Reserved.

Making It Happen II 10 © 2011 Accenture All Rights Reserved. Design and implement new Governance, IT Organization, IT Architecture and service catalog. Select strategic ecosystem partners.

Making It Happen III 11 Establish your Cloud Service Integration capability © 2011 Accenture All Rights Reserved. Department 1 IT Team Department 2 IT Team Department 3 IT Team Shared Service (Finance, HR..) IT Team Governance – Service Management – Service Integration Catalog/App Store – Strategic Development – Supplier Mgt – Service Improvement – Service Operations – Request to Pay – Architecture – Security – Data Mgt – Access Mgt Supplier 1Supplier 2Supplier 3Supplier 4Supplier 5

12 Making It Happen IV Early Days Mature SFA HCM ERP SRM Mktg Call- Center SITE Collaboration ARAVO Select and implement your chosen SaaS solutions © 2011 Accenture All Rights Reserved.

Making It Happen V 13 Copyright © 2011 Accenture. All rights reserved. Develop and implement a plan to replatform/replace legacy applications over time. Build new applications using cloud based platforms. Transform Data access and Data structures to file based solutions Move portions of file based batch processing to public cloud Discovery and automated transformation to multi-tenancy Legacy development environments to public cloud Transform database intensive batch applications to cloud Java Applications simplification and replatform Downsizing Cobol on-line and batch systems to private cloud Legacy Microsoft applications to Azure CRM & ERP type application migration to SaaS solutions Web based / Content rich applications (especially extranet) Mail and Collaboration Systems Migration to cloud Short Term Medium Term

Making It Happen VI 14 Copyright © 2011 Accenture. All rights reserved. Develop and implement your hybrid cloud based infrastructure Governance Flexible and Agile IT Service Orchestration & Provisioning Business Service Management Platform & Facilities Mgt. CMDB Core Legacy Legacy M/F Platinum LAN Laptop User ID Auth. Private Cloud ERP VMs Gold MPLS Public Clouds CRM Silver/Bronze Dev/ Test Internet iPad Audit Security End User Devices Managed Desktop IT Infrastructure Platform as a Service Communications IP Networking on Demand Applications Software as a Service

Questions? 15 Copyright © 2011 Accenture All Rights Reserved. From – ‘On-Premise’ To – ‘Cloud’ Data CenterIT Dept. Data Center