Leading Change in Policing Today Mike Robbins

The Change Curve

Psychological Contract

Group or Individual Exercise Staff Management What do I expect of Management What do I think Management expects of me What do I expect of Staff What do I think the Staff expect of me

Leadership Characteristics Good ? Bad ?

?

Emerging Leaders Nairobi Matatu Jam

Emerging Leaders

School Meals Project

Managers and Leaders Managers Plan and Budget Organise Staff Plan and Control Leaders Vision and Direction Align Employees Inspire and Motivate Managers Who Are Also Leaders

Action Centred Leadership ¨       Achieve the task Develop the individual Build the team

Tannenbaum & Schmidt Continuum Use of authority by the manager Area of freedom for individuals 1. Tells Leader makes a decision & announces it 2. Sells Leader makes a decision & sells it 3. Tests Leader presents a tentative decision subject to change 4. Consults Leader presents the problem, gets suggestions & then decides 5. Delegates Leader permits the group to decide within prescribed limits 6. Joins Leader asks the group to decide

S3 S1 S4 S2 THE FOUR LEADERSHIP STYLES D4 D1 D2 D3 Hersey-Blanchard Low Supportive and Low Directive Behavior High Directive and Low Supportive Behaviour High Supportive High Supportive and THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOUR (High) (Low) S U P O R T I V E B H A DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 18 Hersey-Blanchard 28 28 28 28 28

Resourcing Reality £120m £68m £1Bn Savings made over past 2 years Savings to be made this FY £1Bn Savings to be made over 10 year period

Thin Blue Line Thinner Blue Line 17234

Challenges Public Perception Officer Perception Do more with less KSS Motivation

KSS Keep Start Stop

Maslow – Hierarchy of Needs self-actualisation self-esteem social security physiological COI Manager

Motivators Hygiene Factors Achievement Recognition The work itself Responsibility Advancement Growth Company Policy and Admin Supervision Relationship with Supervisor Work conditions Salary Relations with peers Personal Factors Relations subordinates Status Security HERZBERG Motivators Hygiene Factors

Motivation – Herzberg Summary Recognition - praise for work well done and contribution; being listened to. Achievement - set challenging objectives and make link to team/corporate success. Advancement - discuss future career options and steps necessary to achieve ambitions. Growth - personal development opportunities; coaching Responsibility - objectives and development planning Work itself - assess type of work interested in and allocate, delegate or reorganise.

FED – Steve Radcliffe Associates 2012 Future Guided by the future you want How you want things to be Embrace the whole rather than manage a part Engage Engage others to build Future together Encourage Feedback to build future together Deliver Through others, think about the big requests you want to make of them