Model for the Future: TexasOnline- An Innovative eGovernment Portal Solution Doug Holt, Director eGovernment /Web Services eGovernment /Web Services

2 TexasOnline Re-Procurement KEY UPCOMING PROCUREMENT MILESTONES  RFO release planned for May 2008  Negotiations start in June 2009  Contract award in August 2009

Model for the Future: TexasOnline- An Innovative eGovernment Portal Solution Allan Martin, Manager Enterprise Applications/TexasOnline

4 TexasOnline – Multiple Descriptors  The Official e-Government Web Portal for Texas  One-stop shopping for government information and services  A public/private partnership with industry leaders in eCommerce technologies that is self-supporting  A secure technical and service infrastructure that can be used by state agencies, universities and local governments

5 TexasOnline – Our Current Status  829 Services Online  Over 2.2 million Visitors per Month  Over 1.3 Million Financial Transactions per Month  Thousands of links to State, Local, and Federal Government Websites and Information  State owned infrastructure

6 TexasOnline –Types of Service –G2C & G2B Government to Citizens Application & Renewal of Licenses & Certifications Order Government Documents (Birth Certificates, etc) Voter Registration Changes Easier Searching of linked websites Government to Business Application & Renewal of Licenses, Permits, & Registrations File & Pay Sales Taxes Electronic Steps to Starting a Business Easy Filing of Court Documents

7 TexasOnline – Pop Quiz What agency hosts a list of Texas State Agencies, their contact numbers, and websites?

8 TexasOnline – Pop Quiz What agency hosts a list of Texas State Agencies, their contact numbers, and websites? State Library and Archives Commission at

9 TexasOnline – Pop Quiz What agency hosts a list of Texas State Agencies, their contact numbers, and websites? State Library and Archives Commission at What state agency regulates and licenses Medical Radiological Technicians?  Department of State Health Services  Board of Chiropractic Medical Examiners  Board of Podiatric Medical Examiners

10 TexasOnline – Pop Quiz What agency hosts a list of Texas State Agencies, their contact numbers, and websites? State Library and Archives Commission at What state agency regulates and licenses Medical Radiological Technicians?  Department of State Health Services  Board of Chiropractic Medical Examiners  Board of Podiatric Medical Examiners  All the above

11 TexasOnline – Value Proposition Why is TexasOnline important to me?

12 TexasOnline –Types of Service – G2G Government to Government Common Payment System Common Online Authentication System Common Infrastructure that all can leverage equally Vehicle for financing high dollar/long term projects Method of developing standards

13 Using TexasOnline – Advantages to Government Entities  Robust High-Availability environment provides secure, state-of- the-art infrastructure for all sizes of entities  Secure Common Payment system used directly by state agencies  Economies of scale and leveling of services  Supplements a small or non-existent IT staff  Reduces internal paperwork and can improve cost savings for the government entity  Provides another channel of communications with their customers  Helps establish standards across government  Risk Management -Privacy and security of user data

14 TexasOnline – Value Proposition What’s in the future of TexasOnline?

15 TexasOnline – Some Suggested Services  More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)

16 TexasOnline – Some Suggested Services  More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)  Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)

17 TexasOnline – Some Suggested Services  More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)  Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)  Improved Help Desk Operations for the public ( responses by keyword, Instant messaging type help)

18 TexasOnline – Some Suggested Services  More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)  Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)  Improved Help Desk Operations for the public ( responses by keyword, Instant messaging type help)  Virtual State Field Office

19 TexasOnline – Some Suggested Services  More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)  Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)  Improved Help Desk Operations for the public ( responses by keyword, Instant messaging type help)  Virtual State Field Office Cooperation - Coordination

20 TexasOnline – Some Suggested Services  More real time information for the public (RSS Feeds, Calendars, Local Weather, Local Traffic)  Leveraging Geospatial Technologies (GIS & GPS) (Maps, Directions, Reservations of public venues)  Improved Help Desk Operations for the public ( responses by keyword, Instant messaging type help)  Virtual State Field Office Cooperation - Coordination - Collaboration

21 TexasOnline – Wrap up Remember that commercial?

22 TexasOnline – Commercial Break

23 TexasOnline – Commercial Break  You never have to wait in line for government service  The government employees that serve you anticipate your needs before you do  Government personnel come directly to your home to deliver services  You are always connected directly to the exact person who can answer your questions

24 TexasOnline – Commercial Break For everyone else there’s TexasOnline !

25 TexasOnline – Contact Information Doug Holt (512) Allan Martin (512)