Hersey and Blanchard’s Situation Leadership Cody, Ellis, Sarah, Shonice & Whitney

Definition  A leadership theory that focuses on the readiness of followers.

Readiness  Readiness is the extent to which people have the ability and willingness to accomplish a specific task.

Leadership Styles  Telling : Leader defines roles  Selling : Leader provides directive and supportive behaviour  Participating : Leader and follower share decision making  Delegating : Leader provides little direction

How it Works  Views the leader- follower relationship as similar to a parent-child relationship: High Readiness = less control Low Readiness = directive control

Results  Research efforts to test this theory have been disappointing  Why? Internal inconsistencies Research methodology

Real World  Coffee Bean & Tea Leaf All managers attended a training class  After the training: Lower turnover rate Increase in certain store sales Increase in management performance ratings

Works Cited  Blanchard, Ken. “Corporate Training & Development.” Online. December 11, news_Coffee_Bean.pdf news_Coffee_Bean.pdf  “Situational Leadership.” Manage Well Online. December 09, content/uploads/2009/07/situational.gif content/uploads/2009/07/situational.gif