Competitively-Priced, yet Most Comprehensive and Deepest Service Level Employee Assistance Program (EAP) with Personalized High Touch Focus HR Specialty Products & Services Catalogue Executive Summary A No Frills Distillation of Vendor’s Marketing Collateral Thomas A Ference President & CEO Human Resources Mining & Distribution Co Locating, Validating and Accelerating HR Innovation Office: Cell: Fax: Website:

Low Cost / High Touch EAP Clinical best practices support face ‐ to ‐ face counseling so as to reduce the chances of misdiagnosis as 80% of all communication comes from the surrounding “body language”. Yet, many EAP providers rely heavily upon on-online or telephonic sessions which may drive down costs but which also reduces the efficacy of EAP overall. This 20+ years-in-the-business specialty EAP provider strives to provide 100% in-person clinical sessions (telephonic counseling sessions are used only in mitigating circumstances) with its staff of Master Degree Level therapists.

Low Cost / High Touch EAP A comprehensive deep portfolio of existing services provided in four broad pick-and-choose areas (behavioral health, financial wellness, work-life balance and health & wellness) can be customized to your organization’s specific needs. These service areas are supported by an assigned client account manager, an employee portal, various on-site education and training sessions as well as robust yet HIPAA- compliant management reports on EAP utilization. This EAP is ideal for those employers or other organizations that wish to offer only the best possible assistance to their most important assets – their own people.

Features and Areas of Care Salient Features 24/7 access to EAP assistance Emergency response within 24 hours Employees/dependents are offered a counselor appointment within three days for non-emergency situations Non-English speaking employees/dependents are supported by translation service available for 240 languages Serve United States, Canada and the Caribbean Areas of Care Psychological or Psychiatric Difficulties Substance Abuse Marital and/or Family Dysfunction Stress Disorders Crisis Management & Debriefing Work Conflicts & Job Performance Problems Legal & Financial Concerns Eldercare & Childcare Issues Emotional Problems Recovery Progress Monitoring

Client Testimonial “When (our company) adopted the EAP and gave employees an avenue to seek professional guidance for all of life’s challenges we may not have truly realized the effect it would have on our employees. I for one can't determine the number of (Client Location) employees who have been helped by the EAP; I can however proudly and confidently state that I know of at least 3 circumstances in the past year where an early intervention has saved not only their jobs, but possibly their lives. I have opened my office to those in need and they have received help from (this EAP). I for one want to thank not only the Benefits department for the opportunity to have an EAP but also (this EAP provider) for the "Excellence in Care" that they show our staff.””

Next Steps This product/service is contained in the HR Specialty Products & Services Catalogue™ Operational level details about this particular service provider can be obtained in conference with the vendor The HR Mining &Distribution Co. is an independent and contracted representative of the vendor Upon your request, we will arrange for an introduction that can range from a simple, quick conference call to a services overview / system demo Tom Ference (Chicagoland area) or Thank you for your potential interest in this fresh thinking