I C T for M & E of Peacebuilding Programmes July Vanessa Corlazzoli – Search for Common Ground

CCVRI GUIDANCE PAPER

STRUCTURE OF CONVERSATION  Overview of four ICT Tools: Mobile Phones, Maps, Social Media, and Data Visualization  Conclusion: Where are we at? And where are we going?

ICTs Profiled in this Paper  Mobile Phones and SMS  Interactive and Online Maps  Big Data  Social Media  Digitizing Surveys  Data Visualization

ICTs Profiled in this Presentation  Mobile Phones and SMS  Interactive and Online Maps  Big Data  Social Media  Digitizing Surveys  Data Visualization

Before we begin… Technology as an Enabler Think critically and strategically about the purpose of integrating technology Maintain strong M&E Systems and principles Integrate conflict sensitivity and do no harm principles

Mobile Phones For accountability purposes For learning purposes For data collection

Resources Available Mobile Phone Resources Available: Elva PlatformElva Platform is a mobile phone platform that facilitates data collection and mapping of local needs and issues of concern using SMS and web reports. Frontline SMSFrontline SMS is open-source SMS management software. It is used to collect and distribute SMS messages, and allows for computer-to-mobile communication. Magpi/Data DyneMagpi/Data Dyne is software used for SMS and audio data collection. The software also allows you to create and manage pre-planned SMS and audio messages to be sent to mobile numbers. It is available for purchase online, and was formerly called Episurveyor.Episurveyor Rapid SMSRapid SMS is open-source software that allows for large-scale SMS data collection, data analysis, and creates web-based dashboards. Text to ChangeText to Change provides mobile phone-based solutions for social change via two-way SMS systems.

Interactive and Online Maps Used in monitoring conflict – ie election monitoring, early warning, tracking violations, and as dashboards Not used in M&E of programme performance Could yield new patterns and analysis Potential uses: Base maps, end maps and peace maps

Resources Available Mapping Resources Available: ArcGISArcGIS is a platform to create interactive and collaborative maps using your data. CrisisMappersCrisisMappers is an international network of humanitarians using crowdsourced data and ICTs generally to improve early warning and rapid response to humanitarian emergencies. Their forum is a helpful resource. First Mile GeoFirst Mile Geo is an open, online, cloud-based platform to create map surveys and tools to collect, analyse, share, and visualize social map data. Google Crisis MapGoogle Crisis Map is an online, real-time map with weather, hazards, and emergency preparedness and response information. The information presented is mostly for the United States. Google EarthGoogle Earth is an online, interactive map of the world that displays terrain, 3D buildings, maps, and satellite imagery. Open Street MapOpen Street Map is a free, editable, crowdsourced map of the world which can be used by anyone to create a map specific to their needs. Quantum GISQuantum GIS is a free, open source geographic information system. UshahidiUshahidi is a non-profit technology company and open source software that can be used for collecting information, creating visualizations, and mapping information.

Big Data “Big Data” refers to the massive quantities of data that is being generated daily as part of the increase computerization of systems and records by citizens, governments, and companies.” (texts, video, photos, social media, phone calls) Potential uses include: early warming, real-time awareness, real time feedback

Social Media Monitor – Content Analysis 2.0 through social media Difficult to monitor programme performance in open forums – identify change in ‘close’ forums easier Potential new indicators Be careful with applying privacy and accountability principles

Data Visualization Graphic Reporting Info graphics Word Clouds Dashboards

Resources Available Data Visualization Resources available to create data visualizations: Analytics Software – DoView, Spotfire, JMP, and Tableau process data sets and allow for creation and customization of data visualizations. Google Fusion Tables are an online option for manipulating large data sets and creating data visualizations (a Gmail account is required for this service).DoViewSpotfireJMPTableauGoogle Fusion Tables Infographics – Visual.ly and Easel.ly provide templates to create and share infographics on- and offline.Visual.lyEasel.ly Word Clouds – Wordle & Tag Crowd are free, online tools to create word clouds from your text.WordleTag Crowd Dashboards – Activity Info, DevResults, DHIS 2, FileMaker Pro, MS Access, Newdea, and Quickbase are software available to create and manage databases. Each of these software have different features, costs, and technical support available. To implement most dashboards there is a learning curve and one must carefully think about the key indicators, what data needs to be collected, what information currently exists, and use of the dashboard.Activity InfoDevResultsDHIS 2FileMaker ProMS AccessNewdeaQuickbase Free Online Data Visualization Tools – Many Eyes is a free, online tool to create a variety of visualizations from your data set, or a data set that has already been uploaded by another user. Microsoft Treemapper is a free download, for use with Excel spreadsheets to create treemap-style data visualizations. NodeXL is a free, open-source template for Excel, designed to make it easy to explore network graphs within the Excel format.Many EyesMicrosoft TreemapperNodeXL For a list of more data visualization tools please visit AEA, Better Evaluation, AEA365, and DataVisualization.ch. To discuss data visualizations further, visit visualizing.org.AEABetter EvaluationAEA365DataVisualization.chvisualizing.org

ICT CONTRIBUTIONS Rapid and Near Real-time Monitoring Different Type of Data Track Indicators more Systematically Potential Cost Saving Increase Capacities and Collaboration Potential Increase Use through Better Data Visualization Greater Engagement with Participants Analytical software TO BE AWARE OF… Bias Safety and Security Steep- Learning Curves Training Logistics Inconsistent Application of Social Science Methodologies Oversimplification through data visualization?

+ For Resources and Discussion on M&E and Peacebuilding visit: www. Dmeforpeace.Org