What makes a Successful Leader? Steve Backley and Paul Hannam

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Do You Have a Growth Mindset or a Fixed Mindset?

What is Success for You?

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Transformational Leadership

Transformational Leadership © iperform systems 2014 How to Create a Culture of High Employee Engagement So your People Feel and Perform at their Best

The Benefits of Employee Engagement Higher Productivity & Performance Reduction in Costs Increased Employee Retention Reduced Sickness, Absence & Stress Better Customer Service Greater Creativity Improved Wellbeing & Morale More Attractive to Talent

Employee Engagement is the Optimal Strategy for Sustained High Performance For your employees, teams and Organisation

In the Local Government Sector Employee Engagement is the Optimal Strategy for Improving Service Delivery at the same time as Reducing Costs

The Ideal Employee Growth Mindset Agile Balanced Intrinsically Motivated Autonomous Customer Focused Flourishing High Engagement High Performance

The Challenge Most Employee Engagement Programmes do not Work

EE EE 1 Extrinsic Engagement Two Types of Engagement Strategy Incentives Recognition Remuneration Team Building Outside-In

EE EE 2 Intrinsic Engagement Two Types of Engagement Strategy IE IE Values Driven Personal Growth Passion Authentic Sustainable Inside-Out

Lessons from Recent Research

Lesson #1 Intrinsic Motivators are More Effective than Extrinsic Motivators

Lesson #2 Happiness is the Cause of High Performance rather than the Result

Lesson #3 Gratitude and Appreciation boost Well-being & Engagement

Lesson #4 Resilience and Grit are the Critical Habits for Sustained Engagement and High Performance

Lesson #5 Employees want to be Successful and Fulfilled

Intrinsic Engagement Works from the Inside Out

Peace of Mind Commitment Trust Autonomy Optimism Creativity Connection Authenticity Fulfilment What is Feeling Engaged? Purpose

The Best Programmes Integrate Both Self Improvement Emotional Intelligence Practice & Journaling IncentivesMeasurement Systems & Processes Intrinsic Extrinsic

Incentives can enhance Engagement Analytics Mood Measurement Gamification Prizes Leaderboard Integrated into Talent Development High Performers Club Accountability and Coaching from Managers

Integrated Engagement Intrinsic Engagement Boost EQ Self Awareness Align Values Extrinsic Engagement Motivation Autonomy Wellbeing Systems & Processes Incentives Accountability Practice Measurement

To Engage Themselves Support Employees Transformational Leaders