Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT ACHIEVING AN EFFECTIVE WORK-LIFE BALANCE WITH PROPER STRESS MANAGEMENT Managing Stress & Setting Your Own Boundaries & Limits Identifying Workaholic Practices/Setting Personal Goals Cultivating Positive Relationships Health & Relaxation to Recharge Your Batteries 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT Managing Stress & Setting Your Own Boundaries & Limits MANAGING STRESS To reduce stress, reduce demands on your time: - Delegate - Ask peers for help – call in favours - Train others to do task permanently - Get coaching/training in best practice - Ask an expert to mentor you – shadow them for a day to see how they tackle their workload - Reduce “time bandits” 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT Managing Stress & Setting Your Own Boundaries & Limits SETTING YOUR OWN BOUNDARIES & LIMITS Manage other people’s expectations Don’t make unreasonably promises When dealing with the boss say: “would you like me to do that now or after I’ve finished this?” Use facts to argue your position Keep your boss abreast of your projects Set aside time in your personal life to achieve your goals Ask for help with the chores 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT Identifying Workaholic Practices/Setting Personal Goals IDENTIFYING WORKAHOLIC PRACTICES You’re working 12 hour days, and you don’t mind You regularly take work home & work at weekends Friends and family have been relegated to the back of the queue You regularly cancel family events Your regularly skip lunch You suffer from insomnia Reduced health and fitness levels 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT Identifying Workaholic Practices/Setting Personal Goals Getting the Work/Life Balance Right Never take work home Leave work on time Use your commuting time to catch up on reading Spend your full lunch hour away from your desk Don’t eat at your desk Delegate some of your tasks permanently Call in favours when you need help 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT Cultivating Positive Relationships Avoid naysayers, pessimists, gossips and complainers Avoid toxic relationships: They will cause you to feel belittled, deflated, criticised, angry and dragged down You are a reflection of the people you spend most of your time with Spend less time with people who do not make you feel empowered and validated 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT Cultivating Positive Relationships Build positive relationships by: - Respecting others and the views of others - Trusting others by asking for support - Empathising with others - Being a team player – put the success of the group before your individual needs - Speaking positively about your colleagues - Learning from others – adopting their best practices - Writing thank you notes - Being tactful 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT Health & Relaxation to Recharge Your Batteries Relaxation is important because it brings systems back into balance Deep breathing Meditation Yoga Visualisation Doing things you really enjoy Try these Relaxation Techniques A relaxed mind and body boosts: motivation productivity problem –solving ability 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT Activity: “ME” TIME - Write an Action Statement detailing what you intend to do differently (professionally and socially) to create more ‘ME’ Time. Peak Experience 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 - Session 5 ACHIEVING AN EFFECTIVE WORK/LIFE BALANCE WITH PROPER STRESS MANAGEMENT Cultivating Positive Relationships SUMMARY - Managing stress - Setting your own boundaries - Identifying workaholic practices - Cultivating positive relationships - Health & relaxation - ME time 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 – Wrap Up Session 20 EFFECTIVE PA TIPS TO DO LIST 1. 2. 3. 1. Delegate more tasks to your team 2. Empower your team to be self-organising 3. Create more ME Time in order to be more productive 4. Reduce meetings by 10 minutes to create a few extra hours per week 5. Understand your boss’s preferred communication style 6. Read the business plan 7. Familiarise yourself with the Action Plan 8. Note everything you do that is outside your job description 9. Streamline your filing systems 10. Have set times for reading email 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass – Day 2 – Wrap Up Session 20 Effective PA Tips - continued 11. Switch off your email notification alert 12. Use colour coding, alerts and rules to organise Inboxes 13. Set up an additional email address for information only docs 14. Write a To Do list before you leave every evening 15. Don’t do the last 2 things on the To Do list 16. Create an account on Linkedin for business social networking 17. Develop your elevator pitch 18. Mentor someone 19. Practice recognising other people’s communication style 20. Enhance your Box of PA Tools by adding to it regularly 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved Executive PA Masterclass Q & A & 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved

Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved 17/04/2017 Copyright Personal-Assistant-Tips.com © 2011 All Rights Reserved