1 WELCOME Unit Liaisons Gathering Your Feedback Unit Liaison Program October 20, 2006

2 Purpose To understand the end user experience To understand the end user experience To provide helpful information in the meeting To provide helpful information in the meeting To factor end user feedback into future priorities and plans To factor end user feedback into future priorities and plans To share next steps To share next steps

3 Agenda Agenda Review Agenda Review eMploy Goals and Metrics eMploy Goals and Metrics Current Focus Current Focus Survey Results Survey Results Break-Out Discussion Feedback Break-Out Discussion Feedback Next Steps Next Steps

4 eMploy Goals & Metrics GOALS Reduce time to fill – industry standard 43 days Reduce time to fill – industry standard 43 days Increase the size and quality of applicant pools Increase the size and quality of applicant pools Eliminate manual processes ensuring timely and accurate candidate pools Eliminate manual processes ensuring timely and accurate candidate poolsMETRICS 4,000+ requisitions posted 4,000+ requisitions posted 1,800+ requisitions filled 1,800+ requisitions filled 30,000+ external applicants registered 30,000+ external applicants registered 100,000+ bids submitted 100,000+ bids submitted

5 Current Focus Increasing System Performance (speed) Increasing System Performance (speed) Enhancing the Applicant Experience (searching, alerts) Enhancing the Applicant Experience (searching, alerts) Information for New Applicant Users (tips, navigation information) Information for New Applicant Users (tips, navigation information) Business Process Consulting Business Process Consulting

6 UL Survey Results Top Benefits: Applicants 1. Apply online 2. Apply anytime/anywhere 3. No paper 4. Store resume online 5. New postings notification

7 UL Survey Results Top Improvement Priorities: Applicants 1. Ability to search for specific job 2. Add salary ranges to job postings 3. Add posting end date 4. Ability to search by department/unit 5. Cover letter separate from resume 6. Clearer definition of career family groupings

8 Break-Out Discussion TOPICS System Performance System Performance Product Design Product Design Business Process Business Process Applicant Experience Applicant Experience Education and Resources Education and Resources

9 Break-Out Feedback At your table select a recorder/reporter. Discuss the following questions: What are the most significant issues? What are the most significant issues? What changes would you propose? What changes would you propose? Of those changes, what is most important to change first? Of those changes, what is most important to change first? Report-Out your top issue. Recorder/Reports: Give your notes to the facilitator so we can compile the information.

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11 Next Steps Setting priorities and approach (current product enhancements vs. future releases) Setting priorities and approach (current product enhancements vs. future releases) Compile and evaluate UL and other sources of feedback Compile and evaluate UL and other sources of feedback Establish future system enhancement priorities Establish future system enhancement priorities Develop implementation plans based on available budget and capacity Develop implementation plans based on available budget and capacity Communicate to UL’s and UM community Communicate to UL’s and UM community Continue to actively work with units on business process improvements that support the decentralized system design Continue to actively work with units on business process improvements that support the decentralized system design

12 Your Questions

13 Complete Your Evaluation Thanks for Coming!