Welcome to the e-world Michael Sharpe. What’s it about? E-Business: u What it is u Why we need it u How to make it a success Commercial not technical.

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Presentation transcript:

Welcome to the e-world Michael Sharpe

What’s it about? E-Business: u What it is u Why we need it u How to make it a success Commercial not technical !

Why e-commerce? Our lives are ruled by pieces of paper: u At home: bills, cheque books, pay slips, insurance certs, tax records, catalogues u At work: brochures, order forms, invoices, delivery notes, cheques, QA reports

A typical business process Slow and error prone!

What’s different? “We’ve always had computers. What’s different about the Net?” è Connectivity

What is e-business? “doing business electronically” “Seamless business processes”: u Within the organisation u Beyond the organisation

Is it for me? YES! No matter what business you are in the Net WILL affect you

As easy as ABC u Business-to-consumer (B-to-C) = e-commerce u Business-to-business (B-to-B) = e-business u Business-to-administrations (B-to-A) = e-government

E-Commerce vs E-Business E-CommerceE-Business Process Focus SellingAll business processes Customer Focus ConsumersOther businesses Market Focus Global markets & brands Global & local markets

Why e-business? u Quicker, more flexible response to customers u Savings in administration u Savings in purchasing & other costs u Access new markets u Collaboration with others (product dev, outsourcing)

Things you can do online u Take orders online stores, u Support your customers extranets, u Find new customersexchanges, portals u Purchase materials & suppliesexchanges, auctions u Recruit staffrecruitment sites u Pay bills & wagese-banking u Share internal infocompany intranet

Construction examples u Info on public tenders: – ted.eur-op.eu.int – u Equipment and supplies: – – u Raw materials: – –Tarmac & others

Construction examples (2) u Project collaboration: – u Access to consumers: – – –

Four Stages of the Net 1. Information 2. Communication 3. Transaction 4. Transformation

How to make e-biz work u Understand your business systems and information flows u Align your Net strategy with your business strategy u Treat your website as an investment u Marketing, marketing, marketing

You can’t do it all online! Increasing role for networking: u Learn from others u Access skills and resources u Keep up to date u West Midlands Digital u First Tuesday Midlands

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