1. MIS 304 Professor Fang Fang Group #4 Gerardo Cabral | Josh Bond | Joseph Zoller Ryan Canonizado | Mike Dixon STARTING A NEW E-COMMERCE

2. Introduction Electronic Commerce, or commonly known as E-Commerce or eCommerce, consist of the buying and selling of products and services over electronic systems such as the Internet and other computer networks.

3. Types of E-Commerce Business-to-Consumer (B2C) Business-to-Business (B2B) Business-to- Administration (B2A)

4. Business-to-Consumer (B2C) Advantages Stress free buying Secure and confidential transactions Convenient methods of paying Quick process and delivery Disadvantages Quality of website

5. Business-to-Business (B2B) Advantages Inventory manageability Speed of computing invoices Disadvantage Security breach

6. Business-to-Administration (B2A) Advantages Effective communication with organizations and government Disadvantage Security Breach

7. Other types of E-Commerce Consumer-to-Consumer (C2C) Example: Craigslist.com Consumer-to-Business (C2B) Example: Priceline.com Consumer-to-Administration Example: Consumer directly paying taxes to government

8. HARDWARE COMPONENTS

9. 3 Tier Architecture

10. Server Most important hardware when dealing with a web site 3 different options for a business owner to choose from

11. Renting a Server Can rent a virtual machine or space on a public server Less expensive Company takes care of maintenance

12. Owning a Personal Server Extremely expensive Most control and flexibility

13. SOFTWARE COMPONENTS

14. E-Commerce Software Know your customer Merchant vs. nonmerchant Auctions, clearinghouses, exclusive access Only the necessities

15. GoEmerchant Unlimited bandwidth Product variation Bulk uploading Technical support Easy to use $59.95/month

16. 3D cart No programming/graphic skills necessary Marketing aids Feature products & gift certificates Growth tracking $20-$100/month

17. Magentocommerce Marketing promotions Easy checkout/shipping Collects & analyze data Open source Free!

18. E-COMMERCE TRENDS

19. Interactive Customer reviews JumpGauge

20. Social Networking MySpace, Facebook, etc. Advertisements

21. Real-Time Product availability Ebay Twitter Cutlery and More, Amazon

22. Mobile Applications Custom websites Amazon mp3 iPhone iTunes Starbucks

23. E-COMMERCE SUCCESS

24. Ecommerce Success Three major successful online companies Amazon EBay Google

25. Amazon Slow and steady growth Expanded product selection Review and Recommendation Amazon Web Services

26. Ebay First large online auction house Seller Ratings Can sell pretty much everything PayPal

27. Google Advertising Pros & Cons Major products Search Engine Web Mail Virtual Globe Privacy

28. QUESTIONS?