Written Communication.  Whenever you want to make something official, put it in writing.  Effective business writing is really more a matter of good.

Slides:



Advertisements
Similar presentations
Effective Communication: Seven Cs
Advertisements

Riccardo Schiaffino President Aliquantum, Inc.
The basics that we should all remember while communicating digitally.
Internet etiquette, or netiquette guides us in proper behavior on the Internet. There are widely accepted rules of behavior to follow when you're online.
COVER LETTERS. PURPOSE To explain why you are sending your resume  Never send a resume without a cover letter, unless you are explicitly asked not to.
S2 – COMMUNICATIONS UNIT
Etiquette This is my slideshow about tools and etiquette that help you to communicate with others in a business context. By Jake Alaia.
Business Etiquette. “There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these.
Chapter 8 communication skills Section 8.1 Defining Communication
Thank You Letters.
Hello Employee, Welcome to MStreamIT!
WRITING EFFECTIVE S. Before writing the Make a plan! Think about the purpose of the Think about the person who will read the and.
Get Job Orders Now! Marketing Scripts and Strategies that Work.
How To Write Resume Cover Letters. Sometimes there is confusion about the exact meaning of the term "cover letter". That's because when most people use.
Information guide.
WRITING AN . What equipment do I need if I want to write an ? A computer with installed appropriate software A computer with installed appropriate.
Writing a Thank You Letter
Los Angeles Youth At Work Larry Tash Los Angeles Chamber of Commerce UNITE-LA.
Telephone Etiquette Michael Clark.
Agent Sales-Track Training Setting the Appointment in Stone.
What’s the Point of a Cover Letter?  Who can tell me what a cover letter is?  How many of you enjoy writing cover letters?  How many of you struggle.
Electronic Etiquette Communication Skills for and Blogs.
Informational/Expository Writing Writing an Explanation.
4-0 Letters, Faxes, and s Letters, Faxes, and s.
Week 9 Inter-Office Memo, Fax, & A. Inter-Office Memo –Format A memo generally correspondence written from one person in a company to another in.
Introduction to Business Writing: Effective Business s
Preparing s Using Etiquette. Learning Objectives Define . List the parts of an and an header. List rules for etiquette.
Sophomore Seminar. Students will learn proper phone, text messaging, , and social networking etiquette. They will demonstrate this knowledge in assignments.
Lecturer: Gareth Jones Class 6: Routine Business Messages.
Etiquette “ s should always be clear, concise, and well written.” -eHow “ s should always be clear, concise, and well written.” -eHow.
BASIC ETIQUETTE Use the BCC and CC appropriately. 3.
Sending a Business . What is a Business If you are sending an in an official capacity, eg at work or to an organisation (anyone other.
Job Application Letters CV/ Resume Covering Letter.
HOW TO WRITE A PROFESSIONAL WITHIN A BUSINESS. The Business World.
Basic Etiquettes. First impressions do happen over . Increases professionalism. Having etiquettes get to the point faster as compared.
Technical writing October 24th , 2012.
Verbal Communication Skills Letters and Memos and the Telephone.
The Art of Letter Writing. In Context Assess your abilities. Research & evaluation jobs. Define your objectives.
Thank You Letter Sections Business Communication.
Professional Communications Mrs. Lopez-Wyatt. Why is etiquette important? We interact more with written word and the number of users and usage rates.
Letterhead & Block Style Letters
PROFESSIONAL JOB INTERVIEWS Follow-Up Letters. 2 Tips Follow-up every personal contact.
Use the subject field to indicate the purpose of the .
Professionalism 1. professional standards: the skill, competence, or character expected of a member of a highly trained profession.
CCR Exam Review. Cover Letter Tip #1 Don’t waste words. Say what you need to say and then end it.
Polishing Your Written Communication
Thank You Letters. What is a thank you letter? A nice, simple note to thank an employer for meeting with you in an interview. Another chance to sell yourself.
Thank You Letters / Follow-up Letters. Only 10% of interviewees Create a thank you letter.
EFFECTIVE COMMUNICATION PRESENTED BY THE SOLUTIONS GROUP.
Work-Related Texts SPI Select the most appropriate format for writing a specific work-related text (i.e., instructions, directions, letters,
Informational/Expository Writing Writing an Explanation.
E MAIL Expectations and Assignment. W HY E MAIL ? ( IT ’ S SOOOO OLD !) is a 21 st century business communication tool that is vitally important.
Learning to effectively communicate electronically.
Workplace Etiquette Columbia University Center for Career Education.
Intro to Cover Letters. What is a Cover Letter? A cover letter is a supplement to your resume When you send a resume to a potential employer, you will.
You’re Hired Lana Craig Director of Student Outreach Services How to Get a Job and Keep a Job.
Christian Citizenship in a Digital World Lesson 3: Digital Communication.
HOW TO WRITE A THANK YOU LETTER. Many people say "thank you" using text messages or chat these days, but nothing beats writing an old-fashioned thank.
Communication Skills. Skills All Entrepreneurs Need Writing Speaking Listening Math (Basic)  Addition and Subtraction  Multiplication  Averages  Sales.
Writing a Thank You Letter
Communication Skills.
Handout 3: Written communication methods
Introduction to Business Writing: Effective Business s
Handout 3: Written communication methods
Writing a Thank You Letter
Letters, Memos, and Correspondence.
Writing Professional s
Writing Professional s
Communication Skills.
Presentation transcript:

Written Communication

 Whenever you want to make something official, put it in writing.  Effective business writing is really more a matter of good organization than of literary talent. General Writing Etiquette 1.First determine whether writing is appropriate. It’s almost always best to write in the following cases:  when you are expressing thanks  when you want to clarify or confirm a phone conversation, a plan of action, or an agreement  when you are asking someone to study a matter before reaching a conclusion or taking action

2. Organize your thoughts. Think about the person to whom you are writing to. Decide exactly what you want to say & what you want the outcome of the communication to be. Think about what your central point is. 3. Be clear and concise. Get to the point as quickly as possible. Keep your language simple and your format brief. Eliminate extra words. If there are certain things you want to particularly emphasize, it is OK to underline them or use boldface type. But don’t overdo it.

Thank-you Notes The right occasions for thank-you notes:  When you receive a gift  Following a meal with a client, prospect or a visit to someone’s home. Include the person’s spouse, if appropriate.  Following a job interview or sales call. two purposes served here: a. to thank the interviewer or prospect for his/her time b. to restate your interest in the job or serving the client  To thank your host after a business trip. Be sure to send this as soon as possible after your return.  To praise an employee or vendor for a job exceptionally well done.

Thank-you note—cont’d  For maximum impact, thank-you notes should be sent within 24 hours.  Thank-you notes should be handwritten if at all possible.  Put your name and company name on it.  Thank-you notes should not look too formal.  Do not use stationery with cute pictures; it is unprofessional.  Make sure you use the recipient’s correct name and title.  Never guess about the spelling.  Your closing should not be overly familiar. “Sincerely” and “Best regards” are always safe choices.

courtesy  Keep your message short.  Don’t use all capital letters. In the world of cyber communication, capital letters scream at people.  Pay careful attention to your spelling and grammar.  Remember that isn’t private. Don’t write anything you wouldn’t want someone else to see!  Always use a subject line, and keep it concise. It could get your message read faster.  Only send copies of s to those that absolutely need it.