The New Employment Landscape Gail O’Malley Group Manager for Practice and Quality Early Help and Partnership Service Worcestershire County Council

Biography Wolverhampton Citizens Advice Bureau Volunteer Case Worker Youth Training Scheme YTS Trainer Training Officer Careers Advisor Unemployment Specialist Careers Advisor Senior Careers Advisor Area Manager for Worcester City Connexions Connexions Manager for Worcester City and South Worcestershire Head of Service Delivery for Worcestershire Operational Manager Support, Guidance & Skills Service Operational Manager Early Help Early Help Implementation Manager Group Manager for Early Help and Practice 2

Old LandscapeNew Landscape Retained in house all service provision/delivery More money available Model of “hold and control” Wider service offering Non-measured Activities Increase of commissioned services Less money available Model “arms length” Focussed service offering Evidence Based Impact 3 Worcestershire County Council

Old Landscape New Landscape Job for life Stability of terms and conditions Fixed desk working Linear management Time served promotion Training Course Fixed term contracts Continuity of terms and conditions not guaranteed Flexible working Matrix management Skills/evidence based promotion Variety of Training Methods (e.g. E-learning, modular) 4 For applicants and staff…

Worcestershire: A Commissioning Authority Our ambition to be an “excellent commissioning authority” will mean we continue to seek the “right service from the right provider at the right price for the tax payer”. 5 Unprecedented times in Local Government Radical changes within the Council Aspiration to become an excellent commissioning Authority All services will go through the Council’s Commissioning Cycle

What do we mean by commissioning? 6 Commissioning not wholescale privatisation Commissioning by outcomes not process Robust contract monitoring Role of council changed from service provider to strategic commissioner Working in partnership – retaining accountability

Early Help Services in Worcestershire 7 DistrictProvider Wyre Forest consortia (Barnardos, Vestia, ContinU Trust) Community Interest Company Redditch Redditch Borough Council Lead Organisation Worcester City Action for Children Lead Organisation Wychavon 4Children Lead Organisation Malvern Hills Action for Children Lead Organisation Bromsgrove Redditch Borough Council Lead Organisation For Further Information visit:

Our partners.... Health Education Voluntary Services Early Years Early Help providers Family Intervention projects Stronger Families Mental Health services Wider Children's Services Police YOS Adult Social Care Housing Positive Activities Providers Drug and alcohol services

 Technical Youth Arts Worker  Campaigner Youth Participation Worker  Adventure Playground Play Worker  Spiritual Development Officer  Waking Night Worker  Digital Communications Officer  Disability Inclusion Officer  Youth Volunteer Development Adviser  Youth Music Officer  Outdoor Expedition Leader  Youth Engagement And Drug Worker  Youth & Advice Worker  Peer Mentoring Coordinator  Youth Arts Project Worker  Life Skills Tutor  Independent Living Support Worker  Work Experience Coordinator  Hostel / Foyer Support Worker  Prince’s Trust Team Leader  Hospice Youth Worker  Family Support Worker  Learning Mentor  Troubled Families Worker  Outdoor Learning Coordinator  National Citizens Service Project Worker  Project Manager  Floating Support Worker  Teenage Pregnancy Support Worker  Youth and Community Centre Manager  Detached Youth Worker  Outreach Worker  Parenting Officer  Substance Misuse Worker  Expedition Skills Instructor  Participation Project Officer  Anger Management Tutor  Youth Counsellor  Sports Leader  International Representation Coordinator  Female Development Tutor Jobs across Partnerships in Children and Families ‘Specialist, General’

Main Responsibilities of a Family Support Worker To actively contribute to the safeguarding of children and young people. Identify, assess, plan and review work Work with lead professionals from other services or agencies to co- ordinate and deliver a bespoke support package which meets each families' needs. Maintain clear and accurate records of work practice within established record keeping, information sharing and confidentiality polices. Lead an assertive but supportive approach with families/service users which engage families in identifying and implementing solutions. Provide practical help and guidance to families on issues. Contribute to the monitoring requirements, Promote equal opportunity, anti-discriminatory and anti-oppressive policies and practices. 10

Skills, Attributes and Values 11 Skills, Attributes & Values Flexible & Adaptable Communication PositivityResilience Professional Creative Solutions Continuous Professional Development Willingness to work with all age groups and families Willingness to work in different locations

Got the Job Do what you say you will do – build up a reputation as someone who can be trusted Organisational Skills Think creatively – is there a better way? Be passionate about what you do – “Whatever your role, be good at it” Resilience – knowing where you get support from Act with pace and confidence – doing your best Make use of your inner ‘Geek’ – IT Skills very valuable Professional boundaries Opportunities to further your development 12

Training Safeguarding Working with Adolescents Child Attachment Self Harm Physical Abuse Sexual Abuse Emotional Harm and Neglect 13 Supervision Commissioning Coaching Policy Law and Practice Commercial Finance IT

Your development: Recommended websites for job searches are: wmjobs.co.uk cypnowjobs.co.uk prospects.ac.uk Training/development opportunities: Consider development pathways Reflective learning Safeguarding Working together 2013 Threshold guidance SCRs Summaries 14

Summary Landscape is more complex Safeguarding is at the centre More multi-agency working/ partnership working Roles have expanded in remit – think family! More control over your own career progression Look behind the job title – transferrable skills are key Build your network – not just social networks Get some front line experience – credibility! 15