iPassConnect TM 3.35 Universal Client New Features Overview June 2005

iPass Inc. Copyright 2005  New features: –Updated GUI –Balloon Tips –Non-iPass Wi-Fi Network Support  Operating System support: –Windows 2000 –Windows XP  Languages: –English –Brazilian Portuguese –French iPassConnect TM 3.35 Universal Client Overview –German –Japanese –Korean –Simplified Chinese –Spanish –Traditional Chinese

iPass Inc. Copyright 2005 Updated GUI Available Wireless Networks norgy now displays: SSIDs (instead of iPass-enabled Access Point) Signal strength meter Lock icons for WEP- enabled networks Easier for users to connect to the best available network. Sets the foundation for adding non-iPass Wi-Fi networks. FeatureBenefit

iPass Inc. Copyright 2005 Updated GUI

iPass Inc. Copyright 2005 Balloon Tips iPassConnect TM displays a balloon tip from the system tray when a Wi-Fi network is available. Easier for users to determine Wi-Fi network availability. FeatureBenefit

iPass Inc. Copyright 2005 Non-iPass Wi-Fi Network Support SSIDs iPassConnect TM can be configured to display all broadcasting SSIDs, regardless of whether they are iPass enabled. iPassConnect assists users in getting connected to non-iPass Wi-Fi networks, which require additional information, by either storing a WEP key or opening a browser for authentication. Users have a single, universal client interface to get connected to any network type. FeatureBenefit

iPass Inc. Copyright 2005 Non-iPass Wi-Fi Network Support Overview  iPassConnect TM will display all broadcasting Wi-Fi networks: –Non-iPass Wi-Fi networks WILL NOT display an iPass icon next to them –WEP-enabled networks are indicated with a lock icon –On use, the following message appears

iPass Inc. Copyright 2005 Non-iPass Wi-Fi Network Support User Experience  User selects the non-iPass Wi-Fi network and clicks Connect.  iPassConnect TM 3.35 associates the user to an access point.  iPassConnect begins looking for Internet access: –As soon as it gets to the Internet, iPassConnect launches the VPN  If the location requires a subscription or has a walled garden: –iPassConnect opens the browser for the user –User can accept terms and conditions –User can enter credentials for that provider –User can input credit card information to buy a day pass, etc. –iPassConnect continues attempting to find Internet access  When user connects to the Internet: –iPassConnect launches post-connect actions

iPass Inc. Copyright 2005 Non-iPass Wi-Fi Network Important Notes  Multiple personal Wi-Fi networks: –Must have non-iPass Wi-Fi enabled to have personal Wi- Fi appear  Users can disable non- iPass Wi-Fi.  WEP-enabled networks can be managed from Connection Settings.

iPass Inc. Copyright 2005 iPassConnect TM 3.35 Summary  Easy on users: –The updated GUI and balloon tip makes connecting to Wi-Fi easier –The ability to manage and connect to all Wi-Fi networks through iPassConnect TM gives users a seamless experience regardless of network  Easy on IT staff: –iPassConnect 3.35 can reduce help desk support: Presentation of SSIDs and signal strength on the main GUI gives better cues to users Addition of non-iPass Wi-Fi network support gives users a consistent connection method regardless of network Help desks don’t have to support a secondary Wi-Fi connection tool

iPass Inc. Copyright 2005