Make sure you have: Your handwriting challenge sheet in front of you, AND something to write with Purposeful Leadership – Module 4 Leading Change (:60) On headset with working micNo headset, using chat box

2 Leadership and Personal Accountability Balancing structure and freedom Leading Change Coaching Opportunities Hard Conversations Emotional Intelligence They build on each other, AND they stand alone Purposeful Leadership

Use a Journey model/analogy for helping people move through the change process Identify different strategies to help people prepare for and manage change 3 Learning Objectives

4 Who’s here and where are we going? (:10) Handwriting challenge and change curve model (:10) Breakout discussion (:15) Three sides of change (:05) Adapting to Journeys and GSLE (:15) Summary (:05) Agenda

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6 Once you are in your breakout room and the instructions slide is pushed out, you will see a menu like above where you can navigate to a blank page and enter group discussion Notes. Use this same menu to go back and forth between the instructions slide and your “notes” page. 1. In your breakout group, ….. 2.Read the quote and ….. 3.Summarize your thoughts using ….. Breakout Discussion Writing on whiteboard in breakout rooms

7 Click on the drop down menu then pick the blank page you want to go to jot down thoughts/notes. 1. In your breakout group, ….. 2.Read the quote and ….. 3.Summarize your thoughts using …..

8 other

9 Round 1Round 2 (type in the total number of signatures) Handwriting Challenge

10 How did it feel to use your opposite hand? (type in some responses below; as many as apply) Handwriting Challenge

11 The Volatile Marketplace The Vision Crisis Denial Resistance Tryout Commitment Valley of Despair! Time Performance/Morale/Confidence Change Curve Effect Current state

12 The Volatile Marketplace The Vision Crisis Critical mass Denial Resistance Tryout Commitment Valley of Despair! Detractors Champions Time Performance/Morale/Confidence Change Curve Effect

13 Change Curve Effect The Volatile Marketplace The Vision Critical mass Denial Resistance Tryout Commitment Valley of Despair! Detractors Champions Time Performance/Morale/Confidence “Min Specs” (Module 3) Give them the boundaries but plenty of freedom Supportive Conversations (empathy – Module 5) Hard Conversations at the “right” time (module 6) Crisis Current state

14 Breakout Discussion Use the change model as a frame to discuss where you are in one of the major initiatives going on at your council. Take :10 to discuss and summarize right on your whiteboard page Identify someone to summarize when you come back to the main room

15 D V F > R (esistance) 1) Dissatisfaction with the Status Quo 2) Compelling Vision 3) Strong First Steps xx

16 The change to the new GSLE and use of Journeys has been challenging to some longtime, loyal volunteers. Given what we’ve discussed, what steps can Council staff and Volunteers take to help these volunteers adopt the GSLE principles, even if they don’t want to use the journeys? Take :10 to discuss Identify someone to summarize when you come back to the main room Breakout Discussion

17 1.Name the possible emotions that may be swirling about before going to the facts in your problem-solving meetings “Listen everyone, I’m guessing we’re feeling everything from ___ to___ about this issue, let’s temper our reactions as we look at the data…” 2.Avoid labeling strong emotions as “good” or “bad”, but see them as a sign of investment (i.e., they still care, otherwise they would not react so emotionally) Suggestions…

18 Closing Thought… All change occurs in the place of not-knowing. We are capable of learning new ways only when we give up the old ways. The ego is the part that believes it knows. When we are able to put aside our egos and give up believing that we know, we make space for our wise inner knowledge to emerge in the space created by our not-knowing.” “The world is changing so rapidly that we must learn to hold ourselves in a place of ‘not-knowing,’ making a conscious choice to be flexible, open, curious, and inquiring, embracing that we do not and cannot know what the most effective action will be. ~ Kay Gilley, The Alchemy of Fear

19 Questions/ Observations?