Who is AVG? Founded in 1991 – Now $1B NYSE Global Company Currently support over 177 Million active users worldwide… And we’re much more than AVG Free! First security company to enter the Remote Monitoring and Management space We’re devoted to The Channel—AVG CloudCare was developed based on Channel input and feedback Much of the SMB management team has Channel roots as MSPs and resellers Award-winning technologies

Challenges facing MSPs today Too many companies to work with Expensive models to support Businesses moving back into reactive models Unhappy Staff Reduced Profitability

Why AVG? We are all about security – Something that is missing in the MSP space We develop the best products in the industry We are passionate about your success Aggressive product roadmap to different our partners Our unique business offering is extremely attractive to MSPs Simple pricing model

Why MSPs are moving to AVG RMM on its own is not a viable option anymore Customers are looking for more in partnerships, more services Poor Support from their vendor #1 reason for migrating off existing platforms OUR PRODUCTS – You don’t need to worry about AVG switching 3 rd party products year of year costing you money Too many products to support – average company deals with 6 different support numbers – reduction in margin MSPs are looking for integrated NOC/HD offerings

Lifecycle of a Managed Services Provider AVG Managed Workplace Monitoring Management Automation Mobility Reporting Built-in Ticketing AVG Managed Workplace Monitoring Management Automation Mobility Reporting Built-in Ticketing AVG CloudCare AVG Antivirus AVG Online Backup AVG Content Filtering AVG AntiSpam AVG Archive AVG Encrypted AVG CloudCare AVG Antivirus AVG Online Backup AVG Content Filtering AVG AntiSpam AVG Archive AVG Encrypted AVG NOC Services Monitoring Scheduled Maintenance Remediation Problem Management Reporting AVG NOC Services Monitoring Scheduled Maintenance Remediation Problem Management Reporting End-to-end solutions for your business

So how can you make more money with AVG? Perform Simple Network Audits Gain more efficiencies from our leading RMM platform Simple deployment reducing time associated with managing customers environments

AVG’s model to acquire customers Network Audits: Close new business by demonstrating immediate value to your prospects/clients Establish a foundation of trust based on empirical and actionable data Increase your revenue by identifying and addressing potential trouble spots

Steps to proven value Deploy Onsite Manager on your customers network and let it automatically discover IT assets Produce out-of-the-box audit reports Review the audit results with prospects and clearly communicate the value of your services

Deploy Onsite Manager on customer network Run automated IT asset discovery Provision Managed Workplace for proactive monitoring and management Produce out-of-the-box audit reports Hardware Inventory Software Inventory Site Device Server Health Workstation Health Windows Security Network Services Site Warranty Report Windows Distribution Summary 10 CONFIDENTIAL: LPI Level Platforms Inc. See All: Network Audits

24 x 7 Monitoring, Alerting and Reporting Monitoring, alerting and reporting lets you offer NEW incremental value to your customers while increasing your status as the trusted and informed advisor.

Comprehensive Automation 12 CONFIDENTIAL: LPI Level Platforms Inc. Automation allows virtually any process to be executed at one or more sites on schedule, on demand or triggered by an alert with rich reporting and validation features. Key Competitive Advantages Complete automation sub-system that enables automatic remediation of systems, applications and devices without a pre-installed agent. Remediation can range from simple scripts such as PowerShell to complex, purpose built executables. Automation system can enforce policies at global, group or device level. Routine or special purpose executables can be executed with privilege at the device, group or network level. Remediation can be scheduled or launched in response to specific events or conditions. Hundreds of tested scripts and other executables are available

Mobile Device Management Benefits Offer existing and new clients comprehensive monitoring and management of iOS® and Android smartphones and tablets, as well as off-network Mac OS X® devices* Manage large-scale deployments of mobile devices for your clients that adhere to their corporate usage and security policies Resolve Security Issues for Your Clients Protect personal and corporate data by remotely locking and/or wiping lost or stolen devices Remotely configure devices including standardized implementation of security policies for company and BYOD smartphones and tablets, such as password rules or permissible apps Deliver rapid remediation with the ability to receive and act on availability and security alerts for mobile devices anywhere, anytime by accessing AVG Managed Workplace on your own smartphone or tablet

NOC Support Structure Level 1 – RESPOND - 24/7 Monitoring - Alert diagnosis - Priority escalation - MW administration - Reporting Level 2 – RESOLVE - 24/7 Monitoring - Alert Diagnosis - High-quality remediation - Problem management - Patch management - Task based requests - Priority escalation - Reporting

NOC Portal

Managed Print - Printers 16 CONFIDENTIAL: LPI Level Platforms Inc. Uniquely manage printers and support commercial MPS programs

Managed Print Asset Management Monitoring and Management of print environments Firmware updates Toner level Page count Alert you on anything the device wants to tell you about Model, manufacturer, serial numbers

Executive Summary Website Monitoring Windows Server Health Work Completed Summary Site Performance Patch Status Detail Site Health Server Health MBSA and Patch Summary Asset Inventory Device Performance Site Performance Quarterly Business Reviews

Open Ecosystem Open Platform versus IT service application Technology and marketing embraces entire SMB ecosystem Deep web services integration models and tools : PSA /Service desk integration and synchronization Service Modules for deep 80/20 vendor integration Trusted, quality, long term relationships with MSP and vendor partners Support for emerging service models

Sales How do I price out my models? What is the proper sales strategy? Which models work, per device, per engagement? Marketing Which programs work? Which vertical markets should I focus on? Business What kind of margins should I expect? What Tech utilization rates should we look for? How Can We Support YOU?

Partner Resources Partner Development Manager Partner Portal Toll Free Technical Support Live Online Training Sales and Marketing Material Community Discussion Forums A Total Partnership Solution

Partner Portal Tools Marketing Material Case Studies Training Pricing Documentation Downloads Partner Forum Whitepapers

What makes a strong MSP offering NOCRMM Enablement Onboarding Best Practices Sales and Marketing Support