Web 2.0 Tools – Outreach & Community Building Chad F. Boeninger, Reference & Instruction Technology Coordinator, Ohio University Libraries Brian C. Gray, Librarian - Engineering, Math, & Statistics, Case Western Reserve University OLC's Outreach and Special Services DivisionAugust 1, 2007
EXPECTATIONS FOR TODAY Blogs Wikis RSS IM/Meebo Screencasting Podcasting Facebook/MySpace Second Life del.ici.ous LibraryThing LETS PLAY!
BLOGS Today’s “publishing platform” Allows patron ownership in their web experience with the organization Continue conversations after events Allows more staff to participate in the external voice of the library Share more, build participation
Blog Based OPAC Casey Bisson WPopac: An OPAC 2.0 Testbed WordPress based, so already have access to more programmers than the ILS vendors combined
Blogger is FREE
Patrons Blogging About Libraries
WIKIS
What is a Wiki? A website in which content can be created and edited by a community of users Strength of the resource is often dependent on the strength of the community
Wiki as technical documentation
Wiki as fan site /
Wiki as a web site
Wiki as professional organization /
Do you recognize RSS?
RSS RSS drives the data transfer in most web 2.0 tools Efficient way to share news and data, plus support research User initiated subscriptions to a “web address containing data”
KSL RSS Feeds
RSS in Databases & Publisher Websites Create a RSS alert directly from a result lists, a search history, or a publication’s table of contents.
RSS and OPML OPML can be shared so everyone has access to the same content Promote to instructors as a tool for creating reading lists Library recommended sites
RSS Changing Our Patrons Moving away from & listservs “PULL” rather than “PUSH” Sharing everything - Privacy? Speed Few years ago…”If not on the Internet, it is not legitimate” - Is RSS the next thing patrons use to judge products & services?
IM
Why do it? 75 % of online teens and 65% of all teens (16 million) use IM 48% of teens who use instant messaging use it daily, 30% use it several times a day 42% of online adults reported using instant messaging Source: Pew Internet Report: Teens & Technology
More on IM Use 46% of teens said they choose instant messaging most often when communicating by text with friends, compared with 33% who choose Teens view as something you use to talk to “old people,” institutions, or to send complex instructions to large group Source: Pew Internet Report: Teens & Technology
How Students Access
Individual Staffing Model
SCREENCASTING A screencast is a web-based demonstration Usually incorporates Flash A variety of commercial and free tools –Adobe Captivate –Techsmith Camtasia –Wink
Screencasts in action
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YouTube The Process –Record video with Camcorder –Capture screen video with CamStudio –Edit with Windows Media Maker or iMovie –Upload to YouTube
Records screen movements to AVI format Also converts AVI to Flash (.swf) Linear recording process Another software option
Podcasting as Simple as Making a Phone Call
Podcasting Announcements Book reviews Guest speakers Gaming Poetry Commentary Teen & youth New Resources Training User submitted Music Library tours Technology Story telling
Podcasting
SOCIAL SITES MySpace and Facebook offer excellent outreach tools Put the librarian/library in the user’s space Don’t be pushy with your presence
Second Life
Conference in SL
Meeting in SL
del.ici.ous
LibraryThing
QUESTIONS Chad Boeninger: Brian C. Gray: Presentation at: or