Seeking the Cutting Edge Trends and Perceptions Triggering Change in Learning Resource Centers & Libraries

Presenters Sylvia Jenkins, Dean, Academic Development & Learning Resources, Moraine Community CollegeSylvia Jenkins, Dean, Academic Development & Learning Resources, Moraine Community College Peter Genovese, Director of Libraries, Monroe Community College Donna Pogroszewski, Director Communications and Network Services, Monroe Community College

Facts About MCC Largest college in upstate NY League college SUNY College Commitment to Technology – to provide the best technology tools for faculty and students to allow successful achievement) of academic goals

Relationship Between Library and CNS Communication is the Key –Department Liaison –Monthly meetings –Establish priority and timelines on projects Executive Staff Meetings –Bi-weekly meeting

Overview of Library Technology Trends Broadband Security Network and Media Storage User Centered Design

Broadband Increase bandwidth to support large amounts of data (i.e. graphics) –MCC quadrupled bandwidth Management of bandwidth –Traffic and Bandwidth Management Allot Packeteer

Security Protection against viruses, worms, hackers and malicious intent –Desktop Anti-Virus Software –Re-build images on all public access PCs Wireless Security –Wireless configuration Server Authentication –External access to Library resources

Network and Media Storage On-line network storage for students –Eliminate the need for printing Workstations –CD-RW –DVD-R

User-Centered Design Placing the user at the center –Re-designing web pages for specific audiences Improve usability and usefulness for that audience Screen elements -meaning full and consistent Offer several ways to access the information –Navigation Links should be descriptive Users should be able to visualize the site

Trends in LRC/ Libraries Background Motivation Sabbatical Opportunity Perspectives of Peers and Peer Institutions

Sabbatical Methodology Research Survey Development Survey –Preliminary Analysis Visit to Institutions/ Presentation Analysis Launch Web-Site Strategic Plan

Survey Instrument General Overview with Local Objectives Sent to 85 Institutions/ 60% return Designed for LRC/ Library Directors, Managers, Chairs, etc. Quantitative and Narrative portions Use of Survey Tracker

Preliminary Survey Analysis: A shared view from the field Perceptions of Importance of Services Innovations Required in Next 2-3Years What Services Cut in Next 2-3 Years Perception of Value of the Library/ LRC Five Biggest Challenges Initial Observations

Importance of Services 100% Agreement Electronic Databases Web Page External Access to Library Authentication Server

Importance of Services 100% - 91% Agreement Library Instruction Classroom in LRC Librarian Taught Classes E-journals Network printing

Innovations Required in 2-3 years Library Instruction for credit in curriculum Wireless Technology Expand electronic services Migration to new LMS Library Instruction Online Modules E-reserves

Services Considering Cutting None Microfilm Services cutbacks Print Periodical Cutbacks AV Services

Perception Value of Library How does college community value Library/ LRC 80% Very Important Moderately Important or not very important Nearly 20%

Perception Value of Library Compared to Five Years Ago 25% Higher 48% Same 27% Lower

Perception Value of Library College Administration Value Library/LRC Very Important 61% Moderately or Not Very Important 39%

Biggest Challenges Budget Technology/ Infrastructure Upkeep Balancing Resources (Print vs. Digital, budget for print, new academic programs with no added budget)

Biggest Challenges Staff Retirement/ Recruitment/ Training Library Instruction Space Service to Distance Learner

Initial Observations/ Questions LRC/ Library’s position as central to the academic enterprise needs to be emphasized and proven What constitutes the new definition of library? Technology Active or Proactive? “Betting the bank” on Library Instruction …. essential but dangerous. Are some LRC/ Libraries not keeping up? Now more than ever it is essential to be creative, adaptable, collaborative, and politically astute

Web Site Address for Results Sign Up sheet name, school, Or…. take Peter Genovese’s card and contact him

Questions???

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ACRL Findings Comparison Spring 2001 Focus on the Future Task Force Recruitment, education, retention Role of library in academic enterprise Impact of IT on library services Digital Resources Chaos of scholarly communication Support of new users Higher education funding