University of Louisville Employee Satisfaction Survey Presented by Dey Systems, Inc.
2 Table of Contents Return Rates …………………………………………….. Demographics …………………………………………… Highest Scores …………………………………………. Lowest Scores …………………………………………. Overall Satisfaction Questions ……………………….. Highest Impact Questions ……………………………. Comparison: Faculty vs. Staff ………………………… Comparison: Males vs. Females …………………….. Internal Benchmarks Faculty Units ………………….. Internal Benchmarks Staff Units ………………………
3 Return Rates Overall 4,530 Distributed 1,777 Faculty 1,777 Faculty 2,753 Staff 2,753 Staff 2,113 Returned 46.6% Return Rate 1.45% Margin of Error 729 Faculty 729 Faculty 1,384 Staff 1,384 Staff 41.0% Faculty 41.0% Faculty 50.3% Staff 50.3% Staff 2.29% Faculty 2.29% Faculty 1.87% Staff 1.87% Staff April 17, 2000 by June 5, 2000
4 Return Rates by Unit Nursing % Speed School % Business & Public Admin % University Libraries System % Kent School % Arts & Sciences % Law % Allied Health Sciences % Medicine % Music % Education % Dentistry % University Relations % Research Administration % UCCPE % Provost’s Office % Student Affairs % President’s Office % Finance & Administration % Development & Alumni % Information Technology % Intercollegiate Athletics % Physical Plant % Staff Survey Law % University Libraries System % Allied Health Sciences % Nursing % Education % Speed School % Kent School % Dentistry % Arts & Sciences % Medicine % Music % Business & Public Admin % Faculty Survey Note: Sample / Return sizes at or below 5 have not been included Academic Unit Sent Ret. PercentUnit Sent Ret. Percent
5 Demographic Characteristics All University Respondents Totals rounded to nearest percent
6 Demographic Characteristics Full-Time Faculty Respondents (83%) Totals rounded to nearest percent
7 Demographic Characteristics Full-Time Faculty Respondents (83%) Totals rounded to nearest percent
8 Demographic Characteristics Part-Time Faculty Respondents (15%) Totals rounded to nearest percent
9 Demographic Characteristics Part-Time Faculty Respondents (15%) Totals rounded to nearest percent
10 Demographic Characteristics All Staff Respondents Totals rounded to nearest percent
11 Demographic Characteristics All Staff Respondents Totals rounded to nearest percent
12 Questions Receiving Highest Average Scores University Totals
13 Survey Responses Questions Receiving Highest Average Scores University Totals SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree
14 Questions Receiving Highest Average Scores Full-Time Faculty Totals
15 Survey Responses Questions Receiving Highest Average Scores Full-Time Faculty Totals SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree
16 Questions Receiving Highest Average Scores Part-Time Faculty Totals
17 Survey Responses Questions Receiving Highest Average Scores Part-Time Faculty Totals SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree
18 Questions Receiving Highest Average Scores Staff Totals
19 Survey Responses Questions Receiving Highest Average Scores Staff Totals SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree
20 Questions Receiving Lowest Average Scores University Totals
21 Survey Responses Questions Receiving Lowest Average Scores University Totals SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree
22 Questions Receiving Lowest Average Scores Full-Time Faculty Totals
23 Survey Responses Questions Receiving Lowest Average Scores Full-Time Faculty Totals SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree
24 Questions Receiving Lowest Average Scores Part-Time Faculty Totals
25 Survey Responses Questions Receiving Lowest Average Scores Part-Time Faculty Totals SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree
26 Questions Receiving Lowest Average Scores Staff Totals
27 Survey Responses Questions Receiving Lowest Average Scores Staff Totals SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree
28 Overall Satisfaction Questions University Totals Totals rounded to nearest percent
29 Overall Satisfaction Questions All Faculty Totals Totals rounded to nearest percent
30 Overall Satisfaction Questions All Staff Totals Totals rounded to nearest percent
31 Questions with Highest Impact on Overall Satisfaction University Totals R-Square = 51.2% N = 2,113 Note: Top 10 of 13 identified factors As determined through Multiple Regression Analysis Regressed against the dependent variable: “You Like Your Job at U of L”
32 Average Scores for Key Indicators University Totals “Key Indicators” are the four Overall Satisfaction questions and the top 10 “Highest Impact” questions.
33 SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree Scores for Key Indicators University Totals
34 R-Square = 58.5% N = 729 Note: All factors shown Questions with Highest Impact on Overall Satisfaction All Faculty Totals As determined through Multiple Regression Analysis Regressed against the dependent variable: “You Like Your Job at U of L”
35 Average Scores for Key Indicators All Faculty Totals “Key Indicators” are the four Overall Satisfaction questions and the top 10 “Highest Impact” questions.
36 SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree Scores for Key Indicators All Faculty Totals
37 R-Square = 49.8% N = 1,384 Note: Top 10 of 13 identified factors Questions with Highest Impact on Overall Satisfaction All Staff Totals As determined through Multiple Regression Analysis Regressed against the dependent variable: “You Like Your Job at U of L”
38 Average Scores for Key Indicators All Staff Totals “Key Indicators” are the four Overall Satisfaction questions and the top 10 “Highest Impact” questions.
39 SA = Strongly Agree A = Agree N = Neither Agree/Disagree D = Disagree SD = Strongly Disagree Scores for Key Indicators All Staff Totals
40 Faculty vs. Staff Comparison Key Indicator Questions Responses shown as an average score
41 Faculty vs. Staff Comparison Key Indicator Questions
42 Males vs. Females Key Indicator Questions University Totals Responses shown as an average score
43 Males vs. Females Key Indicator Questions University Totals
44 Males vs. Females Key Indicator Questions Faculty Totals Responses shown as an average score
45 Males vs. Females Key Indicator Questions Faculty Totals
46 Males vs. Females Key Indicator Questions Staff Totals Responses shown as an average score
47 Males vs. Females Key Indicator Questions Staff Totals
48 Internal Benchmark School of Allied Health Sciences Faculty Responses shown as an average score
49 Internal Benchmark School of Allied Health Sciences Faculty
50 Internal Benchmark College of Arts & Sciences Faculty Responses shown as an average score
51 Internal Benchmark College of Arts & Sciences Faculty
52 Internal Benchmark College of Business & Public Administration Faculty Responses shown as an average score
53 Internal Benchmark College of Business & Public Administration Faculty
54 Internal Benchmark School of Dentistry Faculty Responses shown as an average score
55 Internal Benchmark School of Dentistry Faculty
56 Internal Benchmark School of Education Faculty Responses shown as an average score
57 Internal Benchmark School of Education Faculty
58 Internal Benchmark Kent School of Social Work Faculty Responses shown as an average score
59 Internal Benchmark Kent School of Social Work Faculty
60 Internal Benchmark School of Law Faculty Responses shown as an average score
61 Internal Benchmark School of Law Faculty
62 Internal Benchmark Libraries Faculty Responses shown as an average score
63 Internal Benchmark Libraries Faculty
64 Internal Benchmark School of Medicine Faculty Responses shown as an average score
65 Internal Benchmark School of Medicine Faculty
66 Internal Benchmark School of Music Faculty Responses shown as an average score
67 Internal Benchmark School of Music Faculty
68 Internal Benchmark School of Nursing Faculty Responses shown as an average score
69 Internal Benchmark School of Nursing Faculty
70 Internal Benchmark Speed Scientific School Faculty Responses shown as an average score
71 Internal Benchmark Speed Scientific School Faculty
72 Internal Benchmark College of Arts & Sciences Staff Responses shown as an average score
73 Internal Benchmark College of Arts & Sciences Staff
74 Internal Benchmark School of Business & Public Administration Staff Responses shown as an average score
75 Internal Benchmark School of Business & Public Administration Staff
76 Internal Benchmark School of Dentistry Staff Responses shown as an average score
77 Internal Benchmark School of Dentistry Staff
78 Internal Benchmark Development and Alumni Staff Responses shown as an average score
79 Internal Benchmark Development and Alumni Staff
80 Internal Benchmark School of Education Staff Responses shown as an average score
81 Internal Benchmark School of Education Staff
82 Internal Benchmark Finance and Administration Staff Responses shown as an average score
83 Internal Benchmark Finance and Administration Staff
84 Internal Benchmark Information Technology Staff Responses shown as an average score
85 Internal Benchmark Information Technology Staff
86 Internal Benchmark Intercollegiate Athletics Staff Responses shown as an average score
87 Internal Benchmark Intercollegiate Athletics Staff
88 Internal Benchmark Kent School of Social Work Staff Responses shown as an average score
89 Internal Benchmark Kent School of Social Work Staff
90 Internal Benchmark School of Law Staff Responses shown as an average score
91 Internal Benchmark School of Law Staff
92 Internal Benchmark Libraries Staff Responses shown as an average score
93 Internal Benchmark Libraries Staff
94 Internal Benchmark School of Medicine Staff Responses shown as an average score
95 Internal Benchmark School of Medicine Staff
96 Internal Benchmark School of Nursing Staff Responses shown as an average score
97 Internal Benchmark School of Nursing Staff
98 Internal Benchmark Physical Plant Staff Responses shown as an average score
99 Internal Benchmark Physical Plant Staff
100 Internal Benchmark President’s Office Staff Responses shown as an average score
101 Internal Benchmark President’s Office Staff
102 Internal Benchmark Provost’s Office Staff Responses shown as an average score
103 Internal Benchmark Provost’s Office Staff
104 Internal Benchmark Research Administration Staff Responses shown as an average score
105 Internal Benchmark Research Administration Staff
106 Internal Benchmark Speed Scientific School Staff Responses shown as an average score
107 Internal Benchmark Speed Scientific School Staff
108 Internal Benchmark Student Affairs Staff Responses shown as an average score
109 Internal Benchmark Student Affairs Staff
110 Internal Benchmark UCCPE Staff Responses shown as an average score
111 Internal Benchmark UCCPE Staff
112 Internal Benchmark University Relations Staff Responses shown as an average score
113 Internal Benchmark University Relations Staff