1. ©SHRM 2008SHRM Weekly Online Survey: February 13, 20081 Benchmarking Metrics Sample comprised of 423 randomly selected HR professionals. Analyzing 423 responses of 2,945 emails sent, 2,756 emails were received (response rate = 15%). Survey fielded February 7 – February 14, 2008; presentation generated on February 28, 2008. Margin of error is +/- 5%.

2. ©SHRM 2008SHRM Weekly Online Survey: February 13, 20082 Rate Organizations Collect HR Benchmarks/Metrics (e.g., cost per hire, turnover, etc.) n = 317 Note: Respondents who answered “N/A” or “Not sure” where excluded from this analysis.

3. ©SHRM 2008SHRM Weekly Online Survey: February 13, 20083 Level of Agreement in the Use of HR Benchmarks/Metrics in Setting Objectives to Improve Performance at Organizations n = 299 Note: Respondents who answered “Not sure” where excluded from this analysis.

4. ©SHRM 2008SHRM Weekly Online Survey: February 13, 20084 Reasons Organizations Experience Challenges in Collecting HR Benchmarks/metrics Note: Respondents who answered “Not sure” where excluded from this analysis.

5. ©SHRM 2008SHRM Weekly Online Survey: February 13, 20085 Organization Planning to Start Collecting HR Benchmarks/Metrics in the Next 12 Months n = 66 Note: Percentages do not total 100% due to rounding.

6. ©SHRM 2008SHRM Weekly Online Survey: February 13, 20086 Reasons Organization Are Not Collecting HR Benchmarks/Metrics n = 47 Note: Percentage does not total 100% as multiple responses were allowed.

7. ©SHRM 2008SHRM Weekly Online Survey: February 13, 20087 Rate Organizations Collect HR Benchmarks/Metrics by Organization Staff Size Overall (317) Small (1-99 employees) (n=68) Medium (100-499 employees) (n=118) Large (500 and more) (n=107) Differences by Organization staff size As needed46%68%47%32%Small > medium, large Monthly29%18%31%36%Large> small Quarterly14%6%10%22%Large> small, medium Annually11%9%13%9% Note: Sample sizes are based on the actual number of respondents answering the organization staff size question; however, the percentages shown are based on the actual number of respondents by organization staff size who answered the question using the provided response options. Blank cells indicate that no statistically significant differences were found. Respondents who indicated “N/A” were excluded from this analysis. Respondents who indicated “Not sure” were excluded from this analysis.

8. ©SHRM 2008SHRM Weekly Online Survey: February 13, 20088 Level of Agreement in the Use of HR Benchmarks/Metrics in Setting Objectives to Improve Performance at Organizations by Organization Staff Size Overall (299) Small (1-99 employees) (n=73) Medium (100-499 employees) (n=123) Large (500 and more) (n=117) Differences by Organization staff size Strongly agree38%27%36%48%Large > small Agree58%70%61%47%Small> large Disagree4%3% 5% Strongly disagree0% Note: Sample sizes are based on the actual number of respondents answering the organization staff size question; however, the percentages shown are based on the actual number of respondents by organization staff size who answered the question using the provided response options. Blank cells indicate that no statistically significant differences were found. Respondents who indicated “N/A” were excluded from this analysis. Respondents who indicated “Not sure” were excluded from this analysis.

9. ©SHRM 2008SHRM Weekly Online Survey: February 13, 20089 Reasons Organizations Experience Challenges in Collecting HR Benchmarks/Metrics by Organization Staff Size OverallSmall (1-99 employees) (n=73) Medium (100-499 employees) (n=123) Large (500 and more) (n=117) Differences by Organization staff size Time to collect the benchmarks/metrics, (266) 66% 69%64% 34% 31%36% Tying benchmarks/metrics into your organization’s operations, (258) 59%55%68%52%Medium> large 41%45%32%48%Large>medium Uncertain about which metrics to collect, (258) 48%50%57%39%Medium> large 52%50%43%61%Large>medium Uncertain how to collect metrics, (247) 43%48%51%33%Medium> large 57%52%49%67%Large>medium Note: Sample sizes are based on the actual number of respondents answering the organization staff size question; however, the percentages shown are based on the actual number of respondents by organization staff size who answered the question using the provided response options. Blank cells indicate that no statistically significant differences were found. Respondents who indicated “N/A” were excluded from this analysis. Respondents who indicated “Not sure” were excluded from this analysis.

10. ©SHRM 2008SHRM Weekly Online Survey: February 13, 200810 Organization Staff Size n = 386 Small (1-99 employees) 27% Medium (100-499 employees) 40% Large (500 and more) 33%