FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 1 JOB TASK ANALYSIS and WORKSTATION DESIGN Form Follows Function

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 2 Form Follows Function If an (object) has to perform a certain function, its design must support that function to the fullest extent possible.

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 3 Form Follows Function Does the design of the workstation fit… 1.The task? (What goes on here?) 2.The human being? (Height, reach requirements?) 3.The tools and equipment? (Size and shape? Where are they stored?) 4.The space? ( Too much? Not enough? )

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 4 JOB TASK ANALYSIS To obtain information about job tasks 1.Talk to the employee 2.Observe a work cycle 3.Talk to the supervisor or manager 4.Job description

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 5 JOB DUTY vs JOB TASK The Job Duty describes the job function. Example:  Complete form A127 for each applicant

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 6 JOB DUTY vs JOB TASK The Job Task describes the physical activity. Example:  Keying  Mousing  Handwriting  Sorting

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 7 JOB TASK ANALYSIS 1.Identifies risk factors inherent in the job tasks 2.Identifies risk factors caused by the design of the workstation 3.Answers the question: Can simultaneous tasks be performed here without awkward postures or extended reaches?

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 8 RISK FACTORS RRepetition FForce SStatic posture AAwkward posture CContact pressure VVibration TTemperature

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 9 TIME ON TASK Total Intermittent Time The total amount of intermittent time spent on task over the course of the work shift.  Range  Average  Just a guess

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 10 TIME ON TASK Maximum Continuous Time The maximum amount of time spent on task continuously, without interruption.  Range  Average  Just a guess

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 11 JOB TASK ANALYSIS 1.Identifies risk factors inherent in the job tasks 2.Identifies risk factors caused by the design of the workstation 3.Answers the question: Can simultaneous tasks be performed here without awkward postures or extended reaches?

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 12 RISK FACTORS  Repetition  Force  Static posture  Awkward posture  Contact pressure  Vibration  Temperature

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 13 COMMON SIMULTANEOUS TASKS FOR COMPUTER USERS  Keying  Mousing  Handwriting  Reading paper documents  Telephone

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 14 WORKSTATION DESIGN PHOTO ANALYSIS

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 15 COMMON SIMULTANEOUS TASKS FOR COMPUTER USERS  Keying  Mousing  Handwriting  Reading paper documents  Telephone

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 16

FIRST RESPONSE ERGONOMICS Fran Wagner, MS, CIE 17