Chief Technology Officer (CTO) Council Texas K-12 Chief Technology Officer (CTO) Council Fall Meeting – October 10, 2012 10:00 A.M. – 3:00 P.M. Agenda Item 2 – Frankie Jackson (Goose Creek CISD) Network Operations Center Design Options and Disaster Recovery This presentation demonstrates the new capabilities of PowerPoint and it is best viewed in Slide Show. These slides are designed to give you great ideas for the presentations you’ll create in PowerPoint 2010! For more sample templates, click the File tab, and then on the New tab, click Sample Templates.

Strategies for Designing a Network Operations Center with Operations for Disaster Recovery

If you had to build a Network Operations Center today? How would you design it? What would you include as core components? Would you just move to the cloud? What are the considerations? With a concept so complex, how do you sell it to management? What are the options, successes, challenges, costs?

Goose Creek CISD’s Opportunity Our technology facility is an old skating rink We barely survived the last hurricane Business Continuity and Disaster Recovery is a PRIORITY A future Bond in 2013 is being proposed

Goose Creek CISD’s Opportunity The City needs a new technology facility There are conversations about building a joint facility We are looking for best practices and researching options

How Would We Design it? CONSTRUCT a BUILDING Construct a TIER 2/3 Operations Center Location outside of 500 year flood zone Withstand a category 4 hurricane Located near major thoroughfares 24/7 Operations Level 3 building security system Emergency power Redundant HVAC in critical areas Offices for all technology staff Our Current Plan at this Time CONSTRUCT a BUILDING Issue a Request for Qualifications (RFQ)

There is more to consider ? There is more to consider

Traditional Data Center Tier Structure

Traditional Disaster Recovery Tier Structures

Reconsider the Design

Consider Cloud Services Design Model

What Then Does the New Data Center Look Like? They are new too.

How Much Internet Bandwidth is Needed?

Serious Considerations Requires a constant Internet connection: Cloud computing is impossible if you cannot connect to the Internet. Since you use the Internet to connect to both your applications and documents, if you do not have an Internet connection you cannot access anything, even your own documents. A dead Internet connection means no work and in areas where Internet connections are few or inherently unreliable, this could be a deal-breaker.

Serious Considerations Does not work well with low-speed connections: Similarly, a low-speed Internet connection, such as that found with dial-up services, makes cloud computing painful at best and often impossible. Web-based applications require a lot of bandwidth to download, as do large documents. Features might be limited: This situation is bound to change, but today many web-based applications simply are not as full-featured as their desktop-based applications. For example, you can do a lot more with Microsoft PowerPoint than with Google Presentation's web-based offering

Serious Considerations Can be slow: Even with a fast connection, web-based applications can sometimes be slower than accessing a similar software program on your desktop PC. Everything about the program, from the interface to the current document, has to be sent back and forth from your computer to the computers in the cloud. If the cloud servers happen to be backed up at that moment, or if the Internet is having a slow day, you would not get the instantaneous access you might expect from desktop applications.

Serious Considerations Stored data might not be secure: With cloud computing, all your data is stored on the cloud. The questions is How secure is the cloud? Can unauthorised users gain access to your confidential data? Stored data can be lost: Theoretically, data stored in the cloud is safe, replicated across multiple machines. But on the off chance that your data goes missing, you have no physical or local backup. Put simply, relying on the cloud puts you at risk if the cloud lets you down.

How Do you Sell This Idea of a New Design? Management? Community? Your Staff?

What are the options, successes, challenges, costs? Open discussion