PROPERTY & CASUALTY LIFE & ANNUITIES GROUP BENEFITS REINSURANCE

CNA Employment Opportunities – On Campus Recruiting 2 CNA Presentation Topics CNA History and Background Entry Level Positions Qualifications Required Daily Tasks Advancement Potentials Training Programs Performance Reviews Salary Rates

CNA Employment Opportunities – On Campus Recruiting 3 From Humble Beginnings... CNA traces its roots to an insurance start-up launched in 1897 by Detroit entrepreneur Collins Hubbard Today, Chicago-based CNA is a global insurance leader

CNA Employment Opportunities – On Campus Recruiting 4 CNA Rankings Commercial lines 4 th ranking based on 2002 direct written premium; P/C 11 th ranking based on 2002 net written premium; P/C reinsurer 14 th ranking based on 2002 net written premium; Global reinsurer 28 th ranking based on 2001 gross written premium; L/H 51 st ranking based on 2001 net written premium. 4 th largest U.S. commercial lines insurer 11 th largest U.S. property/casualty insurer 14 th largest U.S. property/casualty reinsurer 28 th largest global reinsurer 51 st largest U.S. life/health insurer

CNA Employment Opportunities – On Campus Recruiting 5 Technology at CNA JAVA (J2EE) Websphere XML VPN Oracle SQL UNIX / AIX Windows 2000 / XP Wireless Multi Terabyte Data Warehouse Business Intelligence Mainframe (COBOL)

CNA Employment Opportunities – On Campus Recruiting 6 Entry Level Positions Application Development Analyst Conducts detailed analyses of specifications, requirements, and equipment configurations for CNA systems Develops and prepares computer applications (codes new or existing applications and/or integrates purchased solutions) Prepares program test data, tests debugs programs Supports operations area technical staff in implementation of application into production. Acts as liaison between clients and application areas

CNA Employment Opportunities – On Campus Recruiting 7 Entry Level Positions Quality Assurance Analyst Assists in preparing and conducting quality assurance testing of software and systems utilizing problem-solving assistance tools Provides help desk support to client and IT technical staff in resolving basic QA process or procedure questions Recommends process improvements and assists project managers in implementation of basic process improvement strategies May assist in the development of QA metrics for assessing application software or systems

CNA Employment Opportunities – On Campus Recruiting 8 Application Development Analyst Bachelors’ Degree in CIS / Computer Science or other related discipline Related Internship or IT Experience (for Full-Time candidates) Minimum 3.0 GPA Technical knowledge varies upon department location Requirements Quality Assurance Analyst All of the above, as well as: Overall understanding of the project management life cycle and prior use of project management tools Good verbal and written communication skills with the ability to effectively interact with internal and external business partners

CNA Employment Opportunities – On Campus Recruiting 9 Scott Daily Tasks Support Lead − Troubleshoot errors associated with in-house applications − Liaison between business users and IT support and development Product Upgrade − Analyze current applications and processes and recommend improvements Affiliate Testing − Perform testing of various applications

CNA Employment Opportunities – On Campus Recruiting 10 Mark Daily Tasks Administration of the Primavera TeamPlay suite of applications within CNA (Project Manager, Primavision, TeamPlayer tools) Work with the vendor to resolve system issues and escalate enhancement requests for future releases of the software Assist in requirements definition for and development of in-house enhancements to TeamPlay applications. Query the TeamPlay database to create reports for management on resource allocation Analyze the Supply and Demand process within CNA IT and create an application to increase process efficiency and accuracy

CNA Employment Opportunities – On Campus Recruiting 11 Advancement Potentials AVP Application Developer Sr. Specialist 260 Architecture Sr. Specialist 260 IT Project Management Sr. Specialist 260 Application Developer Sr. Technical Specialist 320 T3 Application Developer Specialist 240 Application Developer Director 320 IT Project Management Sr. Specialist 260 Individual Contributor Manager Path Application Developer Manager 260 IT Project Management Specialist 240

CNA Employment Opportunities – On Campus Recruiting 12 IT Specific Training Programs No formalized training program. We have mentors assigned to new hires once they have started, and there is project level training provided as needed. CNA encourages employees to stay abreast of new technology within the company by sending them to internal training sessions. Ongoing Education CNA offers tuition re-imbursement for classes you take related to your role or business CNA will pay for certifications which are applicable to your role (MCSE, PMI, etc.)

CNA Employment Opportunities – On Campus Recruiting 13 Expectation and Measure Setting Performance Reviews Manager and Employee define what performance objectives and competencies are expected for the performance period. Measures are created to determine success. Development Planning Performance Evaluation Manager and Employee determine the development plan based on the employee’s performance expectations Manager and Employee evaluate the employee’s actual performance as compared to the measures set forth in the definition period.

CNA Employment Opportunities – On Campus Recruiting 14 Salary Rates Bands for Various IT Positions: Application Development Analyst – 220 Application Developer Specialist – 240 Application Developer Sr. Specialist – 260 Application Development Director - 320

CNA Employment Opportunities – On Campus Recruiting 15 Learn More About CNA Campus Visits Campus Interviews Home Office Visits