DRAFT DEVLOPMENT PLAN BARANAGAR MUNICIPALITY Presentation to KMPC 1 March 2007

VISION Once the seat of high religious customs and testimony to diverse cultural activities, our century old municipality intends to transform itself into an environment friendly, clean and attractive urban area not deterred by the past unplanned growth. Need based and problem driven issues relating to infrastructure improvement plan, pollution free mandate, organized and homogeneous growth perspective along with heritage conservation, refurbished slum infrastructure and increased development focus on poor households will aim to ensure all our citizens lead healthy lives. Once the seat of high religious customs and testimony to diverse cultural activities, our century old municipality intends to transform itself into an environment friendly, clean and attractive urban area not deterred by the past unplanned growth. Need based and problem driven issues relating to infrastructure improvement plan, pollution free mandate, organized and homogeneous growth perspective along with heritage conservation, refurbished slum infrastructure and increased development focus on poor households will aim to ensure all our citizens lead healthy lives. All excluded and marginalized groups who do not benefit from any poverty alleviation schemes will get an opportunity to address their livelihood issues. Literacy mission and health for the poor and masses operation are the two main forte to achieve the above goal. Booming trade and commerce and industries on both sides of its many main arteries, that characterize this municipality and underline its locational advantage, have a formal and regulated growth. All excluded and marginalized groups who do not benefit from any poverty alleviation schemes will get an opportunity to address their livelihood issues. Literacy mission and health for the poor and masses operation are the two main forte to achieve the above goal. Booming trade and commerce and industries on both sides of its many main arteries, that characterize this municipality and underline its locational advantage, have a formal and regulated growth. Simple and efficient organizational structure and long term innovative financial planning will serve the local citizen better and have adequate solvency for the municipality which has a long historical and renaissance background and ways to go into the promising future. Simple and efficient organizational structure and long term innovative financial planning will serve the local citizen better and have adequate solvency for the municipality which has a long historical and renaissance background and ways to go into the promising future.

CONTEXT The town has grown along the banks of the River Hooghly - horizontal expansion is restricted by the river on the west, Territory of KMC in the south and eastern Railway lines in the North and East The town has grown along the banks of the River Hooghly - horizontal expansion is restricted by the river on the west, Territory of KMC in the south and eastern Railway lines in the North and East Resulting to phenomenal increase in population density approximately persons per sq.Km.--second highest in KMA Resulting to phenomenal increase in population density approximately persons per sq.Km.--second highest in KMA Relatively western part of B.T. Road that is old Baranagar is more saturated than eastern side of B.T. Road where expansion potential has been observed Relatively western part of B.T. Road that is old Baranagar is more saturated than eastern side of B.T. Road where expansion potential has been observed

DEMOGRAPHY 41 out of 87 slums have more than 100 families 41 out of 87 slums have more than 100 families SP Banerjee Road at ward 12 with 1223,niranjan Sen Nagar at ward 33 with 813 families and Kalimata Colony at ward 33 with 452 families are the highest in this order SP Banerjee Road at ward 12 with 1223,niranjan Sen Nagar at ward 33 with 813 families and Kalimata Colony at ward 33 with 452 families are the highest in this order Similarly out of 33 wards, 5 wards namely 8, 12, 25, 26 and 33 having more than population Similarly out of 33 wards, 5 wards namely 8, 12, 25, 26 and 33 having more than population Dual reasons may be attributed are over saturation at older parts and availability of vacant land in the newly developed locality where service and other lands are open for encroachment by the squatters Dual reasons may be attributed are over saturation at older parts and availability of vacant land in the newly developed locality where service and other lands are open for encroachment by the squatters

INITIATING THE DDP Strategic thinking that went into the DDP preparation: Strategic thinking that went into the DDP preparation: –Pro-poor project orientation –Stress on operations and management of the existing infrastructure –Significant capital investment for need based projects like high value and prestigious new water treatment plant –Development and environmental control on future and existing growth –Livelihoods and local economic development for the urban poor as well as improved healthcare and primary education service delivery –Improved and more efficient municipal institutional strengthening with focus on organizational development and manpower planning

THE PROCESS All the workshops 1 and 2 as per the toolkits of each sub component were organised All the workshops 1 and 2 as per the toolkits of each sub component were organised 20 focused group discussions with formal and informal stakeholders of the municipality with respect to poverty alleviation, local economic development, health care, education and slum infrastructure improvement 20 focused group discussions with formal and informal stakeholders of the municipality with respect to poverty alleviation, local economic development, health care, education and slum infrastructure improvement Various meetings to formulate plans for organization development, internal process and system improvement, citizen interface and financial plan Various meetings to formulate plans for organization development, internal process and system improvement, citizen interface and financial plan Ad-hoc meetings of DPG and DTGs as and when necessary Ad-hoc meetings of DPG and DTGs as and when necessary

THE STAKEHOLDERS Slum inhabitants, BPL families, marginalized and excluded class Slum inhabitants, BPL families, marginalized and excluded class Ward citizens as a whole and daily commuters availing trans- municipal services Ward citizens as a whole and daily commuters availing trans- municipal services Mothers and children of BPL families under healthcare and primary education service Mothers and children of BPL families under healthcare and primary education service Business groups and trade associations, both formal and informal including formal and informal service and manufacturing sectors, trade and workers unions, insurance and financial institutions, educational institutes and others Business groups and trade associations, both formal and informal including formal and informal service and manufacturing sectors, trade and workers unions, insurance and financial institutions, educational institutes and others Other Municipal tax payers including commercial and domestic sector Other Municipal tax payers including commercial and domestic sector Municipal staff both technical and non technical, skilled and semi- skilled Municipal staff both technical and non technical, skilled and semi- skilled

SURVEYS Reconnaissance survey Reconnaissance survey Land use and infrastructure survey Land use and infrastructure survey GPS survey for collection of geo-database GPS survey for collection of geo-database Socio-economic household survey Socio-economic household survey Survey of educational institutes Survey of educational institutes Survey of health service institutes Survey of health service institutes Survey of existing industry Survey of existing industry Survey of municipal markets Survey of municipal markets Survey and interviews of municipal staff for organizational restructuring Survey and interviews of municipal staff for organizational restructuring Sample survey and interviews of citizens to assess citizen interface with the municipality Sample survey and interviews of citizens to assess citizen interface with the municipality

OBSTACLES Technical analysis and situation assessment had insufficient data support Technical analysis and situation assessment had insufficient data support Assumptions had to be made for demand projection Assumptions had to be made for demand projection Super imposition of modern development was impossible on the run down and over crowded physical and social infrastructure base Super imposition of modern development was impossible on the run down and over crowded physical and social infrastructure base Urban planning per capita norms and standards were superseded by the phenomenal magnitude of the existing and future urban growth which was beyond the DDP parameters Urban planning per capita norms and standards were superseded by the phenomenal magnitude of the existing and future urban growth which was beyond the DDP parameters Unique urban growth has resulted in the explosion of all municipal service delivery which was hard to bridge in the DDP proposals Unique urban growth has resulted in the explosion of all municipal service delivery which was hard to bridge in the DDP proposals Financial solvency of the municipality was another obstacle which restricted remedial measures Financial solvency of the municipality was another obstacle which restricted remedial measures

FOCUS OF THIS DDP Water supply 27% Water supply 27% Slum Development 16% Slum Development 16% Road and Drains Construction/Maintenance 16% Road and Drains Construction/Maintenance 16% Social and livelihood development 20% of investible surplus Municipal institutional strengthening 5% of investible surplus

DEVELOPMENT GOALS Component 1: Infrastructure, Land use and Environment Development 1.1 SLUM INFRASTRUCTURE IMPROVEMENT PLAN Provide a safe and healthy quality of life to all slum dwellers by ensuring basic infrastructure services like water supply, sanitation, solid waste management, local drainage, access roads with adequate street lighting and access to health, education and recreation facilities. Provide a safe and healthy quality of life to all slum dwellers by ensuring basic infrastructure services like water supply, sanitation, solid waste management, local drainage, access roads with adequate street lighting and access to health, education and recreation facilities. Slums having worst infrastructure and socio-economic situation will be first in hierarchy and demand highest priority. Slums having worst infrastructure and socio-economic situation will be first in hierarchy and demand highest priority. Systematic integration of slum infrastructure with the entire ULB network to get the best result. Systematic integration of slum infrastructure with the entire ULB network to get the best result. Ensure equitable allocation of public resources across all communities within the slums irrespective of caste, class and creed. Ensure equitable allocation of public resources across all communities within the slums irrespective of caste, class and creed. Motivate slum dwellers in construction, operations and maintenance of infrastructure and collection of user charges Motivate slum dwellers in construction, operations and maintenance of infrastructure and collection of user charges

Integrated slum development scheme with overall development: Sanitation, water supply, construction of roads and drains Rs crores Integrated slum development scheme with overall development: Sanitation, water supply, construction of roads and drains Rs crores Development of densely populated and congested areas and improvement in drainage, sanitation, water supply, roads and other areas Rs crores Development of densely populated and congested areas and improvement in drainage, sanitation, water supply, roads and other areas Rs crores Community participation in socio-economic parameters Community participation in socio-economic parameters TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs crores TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs crores IDENTIFIED PROJECTS 1.1 Slum Infrastructure Improvement Plan

DEVELOPMENT GOALS Component 1: Infrastructure, Land use and Environment Development 1.2 INTRA MUNICIPAL INFRASTRUCTURE IMPROVEMENT PLAN To aim for cost-effective, time-bound incremental rather than comprehensive plans with visible outputs in all segments of municipal infrastructure. To aim for cost-effective, time-bound incremental rather than comprehensive plans with visible outputs in all segments of municipal infrastructure. Provide household level water connection in every household in the ULB and ensure adequate water supply through public taps for those who fall outside. Provide household level water connection in every household in the ULB and ensure adequate water supply through public taps for those who fall outside. Adopt scientific and sustainable ways of disposal of municipal solid waste. Adopt scientific and sustainable ways of disposal of municipal solid waste. Effort to provide safe, modern and hygienic sanitation facilities for all and effective area drainage systems to eliminate water logging in major commercial and residential areas in the ULB. Effort to provide safe, modern and hygienic sanitation facilities for all and effective area drainage systems to eliminate water logging in major commercial and residential areas in the ULB.

IDENTIFIED PROJECTS 1.2 Intra Municipal Infrastructure Improvement Plan New WTP at Baroda Basak Street at ward 6 Rs 8 Crores New WTP at Baroda Basak Street at ward 6 Rs 8 Crores Renovation, repair and reconstruction of drains and roadsRs 3.5 Crores Renovation, repair and reconstruction of drains and roadsRs 3.5 Crores TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES =Rs Crores TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES =Rs Crores

DEVELOPMENT GOALS Component 1: Infrastructure, Land use and Environment Development 1.3 TRANS MUNICIPAL INFRASTRUCTURE IMPROVEMENT PLAN Development of parallel arterial roads for better connections with the regional road networks within the KMA region and reducing traffic load on existing BT road Development of parallel arterial roads for better connections with the regional road networks within the KMA region and reducing traffic load on existing BT road Extension and Development of halt stations on both surface and under- ground railways. Extension and Development of halt stations on both surface and under- ground railways. Development and resumption of river transport as an alternative to surface transport. Development and resumption of river transport as an alternative to surface transport. Identify innovative and environmentally sound waste management facilities by providing sustainable ways of disposal of municipal solid waste for the municipality, such that all dumping sites within the municipality are cleared and freed for utilization for other purpose. Identify innovative and environmentally sound waste management facilities by providing sustainable ways of disposal of municipal solid waste for the municipality, such that all dumping sites within the municipality are cleared and freed for utilization for other purpose. Capacity augmentation of existing water treatment plants and improved distribution systems Capacity augmentation of existing water treatment plants and improved distribution systems

IDENTIFIED PROPOSALS 1.3 Trans Municipal Infrastructure Improvement Plan Capacity augmentation of existing water treatment plants and increase in minimum quantity of water supply per capita per day from 90 lpcd to 135 lpcd. Location: Baranagar- Kamarhati Joint Water Works Rs 1 Crores Capacity augmentation of existing water treatment plants and increase in minimum quantity of water supply per capita per day from 90 lpcd to 135 lpcd. Location: Baranagar- Kamarhati Joint Water Works Rs 1 Crores Renovation of ferry ghat and resumption of ferry service from Kuthighat and Alambazar to Babughat, Fairliy, Howrah, Bagbazar, Belur and other places Rs 35 Lakhs Renovation of ferry ghat and resumption of ferry service from Kuthighat and Alambazar to Babughat, Fairliy, Howrah, Bagbazar, Belur and other places Rs 35 Lakhs

DEVELOPMENT GOALS Component 1: Infrastructure, Land use and Environment Development 1.4 LAND USE DEVELOPMENT PLAN Make available adequate land at appropriate locations for municipal services. Make available adequate land at appropriate locations for municipal services. Enhance condition of living in the congested areas of the municipality through redevelopment of such areas or decentralized and new schemes. Enhance condition of living in the congested areas of the municipality through redevelopment of such areas or decentralized and new schemes. Effort for cleanliness, beautification, landscaping, horticulture, tree plantation and greenery and urban forestry drive and regular maintenance of public squares, parks, garden, river front or recreation areas. Effort for cleanliness, beautification, landscaping, horticulture, tree plantation and greenery and urban forestry drive and regular maintenance of public squares, parks, garden, river front or recreation areas. Provide adequate regulatory measures for unauthorized street encroachments and buildings which are unfit for human habitation and control regular lines of street by rearrangement and reconstruction of streets. Provide adequate regulatory measures for unauthorized street encroachments and buildings which are unfit for human habitation and control regular lines of street by rearrangement and reconstruction of streets. Provide regulatory framework for disaster prone areas. Provide regulatory framework for disaster prone areas.

IDENTIFIED PROJECTS 1.4 Land use Development Plan Making land available through land acquisition for the purpose of executing any development plan or scheme to provide for orderly growth in the municipal area including Compulsory land acquisition for road widening near market adjoining GLT Rd at ward 4 Rs 1 Crore Making land available through land acquisition for the purpose of executing any development plan or scheme to provide for orderly growth in the municipal area including Compulsory land acquisition for road widening near market adjoining GLT Rd at ward 4 Rs 1 Crore TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs 1.52 Crores TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs 1.52 Crores

DEVELOPMENT GOALS Component 1: Infrastructure, Land use and Environment Development 1.5 ENVIRONMENT MANAGEMENT PLAN Achieve and maintain zero contamination and pollution free quality of drinking water in the ULB. Achieve and maintain zero contamination and pollution free quality of drinking water in the ULB. Preserve and help extend green cover and water body in the ULB in order to have a natural stand by and mitigate environmental risk. Preserve and help extend green cover and water body in the ULB in order to have a natural stand by and mitigate environmental risk. Disseminate environmental awareness campaign specially for the children and slum dwellers. Disseminate environmental awareness campaign specially for the children and slum dwellers. Conserve and restore built heritage and emphasize on improving the cultural environment of the ULB. Conserve and restore built heritage and emphasize on improving the cultural environment of the ULB. Adopt innovative, environmentally sound, alternative method and non- conventional source of municipal services. Adopt innovative, environmentally sound, alternative method and non- conventional source of municipal services. Prevent and control pollution of air, water and noise among others by statutory regulations. Prevent and control pollution of air, water and noise among others by statutory regulations.

IDENTIFIED PROJECTS 1.5 Environment Management Plan Restoration/ renovation/ preservation of lakes, wetlands and water bodies and making it conducive for fisheries as a gainful economic activity Rs 50 Lakhs Restoration/ renovation/ preservation of lakes, wetlands and water bodies and making it conducive for fisheries as a gainful economic activity Rs 50 Lakhs Proposals for eco-friendly development within the ULB including river front development. Location: Affected localities of all wards and river side wards Rs 10 Lakhs Proposals for eco-friendly development within the ULB including river front development. Location: Affected localities of all wards and river side wards Rs 10 Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs

DEVELOPMENT GOALS Component 2: Social and Livelihoods Development 2.1 LIVELIHOOD AND POVERTY ALLEVIATION –Attempt and achieve institutional strengthening of existing institutional and community structures in the ULB created by the various Govt. plans and programs such as SJSRY, PMRY, Youth Welfare Schemes, Schemes for minority communities, etc. and increase the network of CDS, SHG, NHC, NHG, etc. –Identify sustainable micro enterprise opportunities for the urban poor in the ULB along with economic empowerment of women, unemployed youths and other target groups through entrepreneurship development training.. –Improve operational transparency and coverage of all schemes for poverty alleviation including plan for the homeless, shelter less squatters and informal settlers who do not receive benefits from existing govt. schemes/ programs.

IDENTIFIED PROJECTS 2.1 Livelihood and Poverty Alleviation Economic empowerment of urban poor/ unemployed youths by entrepreneurship development through the listed trainings Rs 20 Lakhs Economic empowerment of urban poor/ unemployed youths by entrepreneurship development through the listed trainings Rs 20 Lakhs Institutional strengthening of UPE cell while implementing government plans/ schemes Rs Lakhs Institutional strengthening of UPE cell while implementing government plans/ schemes Rs Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs

DEVELOPMENT GOALS Component 2: Social and Livelihoods Development 2.2 LOCAL ECONOMIC DEVELOPMENT Easier regulatory processes and controls to facilitate, promote and sustain the growth of manufacturing and small scale industry/enterprise and service sector in the ULB. Easier regulatory processes and controls to facilitate, promote and sustain the growth of manufacturing and small scale industry/enterprise and service sector in the ULB. Provision of improved infrastructural and basic services to promote healthy growth of business and industry in the ULB. Provision of improved infrastructural and basic services to promote healthy growth of business and industry in the ULB. Provision of high quality civic amenities for special industrial zones earmarked for development. Provision of high quality civic amenities for special industrial zones earmarked for development. Ensure local tourism, skills, arts and crafts receive adequate facilitation and promotion beyond the geographical boundaries. Ensure local tourism, skills, arts and crafts receive adequate facilitation and promotion beyond the geographical boundaries.

Relocation and zoning of Swarnakar/ Goldsmith jewelers in one locality. Rs Lakhs Relocation and zoning of Swarnakar/ Goldsmith jewelers in one locality. Rs Lakhs Creation of cultural and heritage sites through upkeep and promotion of local history, culture and heritage buildings at major places of interest and festivals within Baranagar Rs 50 Lakhs Creation of cultural and heritage sites through upkeep and promotion of local history, culture and heritage buildings at major places of interest and festivals within Baranagar Rs 50 Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs IDENTIFIED PROJECTS 2.2 Local Economic Development

DEVELOPMENT GOALS Component 2: Social and Livelihoods Development 2.3 HEALTH CARE SERVICE DELIVERY IMPROVEMENT PLAN Strengthening and development of Health Management Information System, including introduction of urban health policy and improved system of information, education and communication. Strengthening and development of Health Management Information System, including introduction of urban health policy and improved system of information, education and communication. Emphasis on Public private partnerships for better functioning of public health services. Emphasis on Public private partnerships for better functioning of public health services. Improved co-ordination with State Govt. Hospitals and dispensaries for maintaining a better referral system and decentralizing load on the existing municipal infrastructure. Improved co-ordination with State Govt. Hospitals and dispensaries for maintaining a better referral system and decentralizing load on the existing municipal infrastructure. Achieve maximum cost and utilization efficiency of the existing assets and human resources like ambulance, equipment, building, dispensary, personnel, etc. Achieve maximum cost and utilization efficiency of the existing assets and human resources like ambulance, equipment, building, dispensary, personnel, etc. Community participation, health education and awareness building in promoting municipal and state run health programs in the ULB to increase coverage of the BPL people and marginal groups, specially within the Reproductive Health and Child Care (RCH) domain. Community participation, health education and awareness building in promoting municipal and state run health programs in the ULB to increase coverage of the BPL people and marginal groups, specially within the Reproductive Health and Child Care (RCH) domain. Promote hygienic measures, including curb on the sale of all types of cooked and uncooked food to reduce incidence of related diseases specially for the poorer section of the community. Promote hygienic measures, including curb on the sale of all types of cooked and uncooked food to reduce incidence of related diseases specially for the poorer section of the community.

Introduction of health service in the ward and creation of health centers including construction of new health centers and repair of existing ones, regular area supervision by the health workers and distribution of medicines and health check up by qualified doctors free of cost. >= Rs Lakhs Introduction of health service in the ward and creation of health centers including construction of new health centers and repair of existing ones, regular area supervision by the health workers and distribution of medicines and health check up by qualified doctors free of cost. >= Rs Lakhs Reconstruction and remodeling of “ Prasuti Sadan” at 44/52, BT Rd RS 20 Lakhs Reconstruction and remodeling of “ Prasuti Sadan” at 44/52, BT Rd RS 20 Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs 3 Crores and 15 Lakhs IDENTIFIED PROJECTS 2.3 Health Care Service Delivery Improvement Plan

DEVELOPMENT GOALS Component 2: Social and Livelihoods Development 2.4 Primary Education Improvement Plan –Undertake renovation/ improvement of existing educational infrastructure and related basic services in the ULB. –Establish new educational infrastructure and improve administration, standard and performance of these schools –Improve and Emphasis on non-formal and adult education. –Promote reward and punishment system for the students in the primary schools

Construction of new school buildings and starting new schools and delivery of upgraded education system including introduction of Basic Computer Courses in primary and pre-primary schools Rs 60 Lakhs Construction of new school buildings and starting new schools and delivery of upgraded education system including introduction of Basic Computer Courses in primary and pre-primary schools Rs 60 Lakhs Inception of non formal and adult education center/ SSK centers/ Literacy center/ Library/ other centers including introduction of Basic Computer Courses in non-formal adult education centers Rs 50 Lakhs Inception of non formal and adult education center/ SSK centers/ Literacy center/ Library/ other centers including introduction of Basic Computer Courses in non-formal adult education centers Rs 50 Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs 2 Crores and 27 Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs 2 Crores and 27 Lakhs IDENTIFIED PROJECTS 2.4 Primary Education Improvement Plan

DEVELOPMENT GOALS Component 3: Municipal Institutional Strengthening Plan 3.1 ORGANISATION DEVELOPMENT PLAN Ensure decentralized urban governance and service delivery to play a greater role in the overall institutional development, policy formulation, financial management and control, and liaisoning with external agenciesdevelopment process. Ensure decentralized urban governance and service delivery to play a greater role in the overall institutional development, policy formulation, financial management and control, and liaisoning with external agenciesdevelopment process. Strengthen the role of the Ward offices through decentralization of powers and authority to the wards for providing routine services to citizens, by way of establishing and ensuring active participation of the Ward Committees to be able to carry out their functions in a more meaningful way. Strengthen the role of the Ward offices through decentralization of powers and authority to the wards for providing routine services to citizens, by way of establishing and ensuring active participation of the Ward Committees to be able to carry out their functions in a more meaningful way. Develop functional ownership of the DDP acrossInvolve all levels of political and administrative leadership in the course of DDP preparation and implementation to develop a sense of functional ownership Develop functional ownership of the DDP acrossInvolve all levels of political and administrative leadership in the course of DDP preparation and implementation to develop a sense of functional ownership Make appropriate changes in the organization structure to provide adequate focus to certain key functions viz. Grievance Management, Poverty cell (UPE Cell). Capacity building of CDS/NHCs, Ward Committee, Citizens’ Charter, Standing Committees and Municipal Accounts Committee, Human Resources Management, Human Resource Policy, Management Information System and Management Control System. Make appropriate changes in the organization structure to provide adequate focus to certain key functions viz. Grievance Management, Poverty cell (UPE Cell). Capacity building of CDS/NHCs, Ward Committee, Citizens’ Charter, Standing Committees and Municipal Accounts Committee, Human Resources Management, Human Resource Policy, Management Information System and Management Control System. Work out eEffective staff restructuring for improved efficiency in the backdrop of the changed and multiplied demand of urban services Work out eEffective staff restructuring for improved efficiency in the backdrop of the changed and multiplied demand of urban services

Development of cells for organization strengthening including permanent deployment of Urban Planner, AFC, IT-coordinator, etcRs Lakhs Development of cells for organization strengthening including permanent deployment of Urban Planner, AFC, IT-coordinator, etcRs Lakhs Technical and non-technical manpower planning for effective utilization of existing vacancies in the various departments of the ULB Rs 33 Lakhs Technical and non-technical manpower planning for effective utilization of existing vacancies in the various departments of the ULB Rs 33 Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs IDENTIFIED PROJECTS 3.1 Organisation Development Plan

DEVELOPMENT GOALS Component 3: Municipal Institutional Strengthening Plan 3.2 INTERNAL PROCESSES AND SYSTEMS IMPROVEMENT PLAN Ensuring internal process and systems are geared for improved governance and management Ensuring internal process and systems are geared for improved governance and management Ensuring improved delivery of essential urban services Ensuring improved delivery of essential urban services Smooth and timely delivery of services Smooth and timely delivery of services Ensure effective and strengthened service delivery by reengineering the process, which may not lead to reduction in time but would ensure quality of services Ensure effective and strengthened service delivery by reengineering the process, which may not lead to reduction in time but would ensure quality of services

Implementation of computerization, local area network and other IT support in the ULB Rs 8 Lakhs Implementation of computerization, local area network and other IT support in the ULB Rs 8 Lakhs Introduction of information systems to improve access to information Rs 2.5 Lakhs Introduction of information systems to improve access to information Rs 2.5 Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs 11 Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs 11 Lakhs IDENTIFIED PROJECTS 3.2 Internal Processes and Systems Improvement Plan

DEVELOPMENT GOALS Component 3: Municipal Institutional Strengthening Plan 3.3 CITIZENS INTERFACE PLAN Transfer adequate powers to Ward Committees to collect specific user charges/ fees against services provided by the WCs within the ambit of the existing rules. Transfer adequate powers to Ward Committees to collect specific user charges/ fees against services provided by the WCs within the ambit of the existing rules. Create awareness amongst all citizens with regards to the types of services offered by the ULB, eligibility for benefits under different schemes, procedures that need to be followed to access such service. Create awareness amongst all citizens with regards to the types of services offered by the ULB, eligibility for benefits under different schemes, procedures that need to be followed to access such service. Commitment to deliver quality services to citizens in line with Citizen’s charter, by defining the standards of service offered, and the time frame within which such services would be delivered. Commitment to deliver quality services to citizens in line with Citizen’s charter, by defining the standards of service offered, and the time frame within which such services would be delivered. Improving accountability and maximizing citizen comfort by putting in place, a suitable mechanism where all public queries/ complaints are acknowledged, registered and responded in a time bound and professional manner. Improving accountability and maximizing citizen comfort by putting in place, a suitable mechanism where all public queries/ complaints are acknowledged, registered and responded in a time bound and professional manner. Solicit co-operation of all stakeholders’ including citizens, local communities, contractors, employees and elected representatives and make the beneficiaries an integral part of the micro-level planning process. Solicit co-operation of all stakeholders’ including citizens, local communities, contractors, employees and elected representatives and make the beneficiaries an integral part of the micro-level planning process.

TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs TOTAL ALLOCATION FOR DDP PERIOD FROM ALL SOURCES = Rs Lakhs Setting up of grievance redressal cells at every ward office. Rs 5 Lakhs Setting up of grievance redressal cells at every ward office. Rs 5 Lakhs Periodic review of citizens’ opinion on the committed time frames as per citizens’ charter Rs 3 Lakhs Periodic review of citizens’ opinion on the committed time frames as per citizens’ charter Rs 3 Lakhs IDENTIFIED PROJECTS 3.3 Citizens Interface Plan

DEVELOPMENT GOALS Component 3: Municipal Institutional Strengthening Plan 3.4 FINANCIAL PLAN To address and focus long term financial planning of utmost importance to make the municipality, self sufficient independent and solvent To address and focus long term financial planning of utmost importance to make the municipality, self sufficient independent and solvent Investigation and justification of cause against an expenditure to reduce wastage Investigation and justification of cause against an expenditure to reduce wastage Effective use of limited financial resource Effective use of limited financial resource Identification of profitable area of resource mobilization for JV and PPP projects Identification of profitable area of resource mobilization for JV and PPP projects

TOTAL FINANCIAL ALLOCATION Component 1 = Rs Crores Component 1 = Rs Crores Component 2 = Rs Crores Component 2 = Rs Crores Component 3 = Rs Crores Component 3 = Rs Crores TOTAL = Rs Crores TOTAL = Rs Crores

PUBLIC VALIDATION The date of public validation was scheduled on at evening 5:30 P.M. at Rabindra Bhavan auditorium of Baranagar Municipality. The meeting was chaired by the Municipal Chairman attended by almost all ward councilors, CIC members, ward committee secretaries/ members, common citizen, different stakeholders, municipal staff and high officials and others The date of public validation was scheduled on at evening 5:30 P.M. at Rabindra Bhavan auditorium of Baranagar Municipality. The meeting was chaired by the Municipal Chairman attended by almost all ward councilors, CIC members, ward committee secretaries/ members, common citizen, different stakeholders, municipal staff and high officials and others It was a grand success and well attended by nearly 350 persons It was a grand success and well attended by nearly 350 persons Advertisement and publicity was made in Bengali daily Ganashakti and Local TV Cable Networks Advertisement and publicity was made in Bengali daily Ganashakti and Local TV Cable Networks Public Validation was open for 1 month from 19 th January to 19 th February ’07 Public Validation was open for 1 month from 19 th January to 19 th February ’07 The DDP Report was kept in a public place however only 2 feedbacks were received The DDP Report was kept in a public place however only 2 feedbacks were received At the end of the public validation, BOC resolution was made to adopt it on 26 th February ’07 At the end of the public validation, BOC resolution was made to adopt it on 26 th February ’07 The Final DDP has been submitted to KMPC on 27 th of February 2007 The Final DDP has been submitted to KMPC on 27 th of February 2007

CONCLUSION Limitations in the form of gaps in thematic integration of various proposals and linkages between the proposed development plan and the overall resource availability. Limitations in the form of gaps in thematic integration of various proposals and linkages between the proposed development plan and the overall resource availability. Gaps are likely to exist in various socio-economic and infrastructure datasets which have not been entirely addressed through the various surveys conducted, thus resulting on a greater emphasis on the use of secondary data, citizens’ feedback, ward level consultations and participatory planning as much as possible. Gaps are likely to exist in various socio-economic and infrastructure datasets which have not been entirely addressed through the various surveys conducted, thus resulting on a greater emphasis on the use of secondary data, citizens’ feedback, ward level consultations and participatory planning as much as possible.

CONCLUSION The important features, in the process of making the first generation DDP, include Participation by and consultation with the widest range of stakeholders, Ward Committees, NHG, NHC, CDS, etc. Participation by and consultation with the widest range of stakeholders, Ward Committees, NHG, NHC, CDS, etc. Pro-poor focus Pro-poor focus Transparent system for prioritization of issues. Transparent system for prioritization of issues. Realistic and affordable financial projections from predictable funding schemes. Realistic and affordable financial projections from predictable funding schemes. Short gestation, cost effective projects with large number of beneficiaries and community participation. Short gestation, cost effective projects with large number of beneficiaries and community participation.

Monitoring Strategies Identification of monitoring team and the requisite qualification and elgibility of its members. Identification of monitoring team and the requisite qualification and elgibility of its members. Finalisation of periodicity of such monitoring or progress review, viz. annual review, mid-term review after 3 years or any intermediate and emergency review. Finalisation of periodicity of such monitoring or progress review, viz. annual review, mid-term review after 3 years or any intermediate and emergency review. Monitoring functions like Time and Cost overrun, quality of work, resource mobilization including human resource. Monitoring functions like Time and Cost overrun, quality of work, resource mobilization including human resource. Finding out Critical Path Method or Periodic Evaluation Review Technique (PERT-CPM) to come to a feasible solution Finding out Critical Path Method or Periodic Evaluation Review Technique (PERT-CPM) to come to a feasible solution IT enabled Project monitoring and management service for a more objective progress review. IT enabled Project monitoring and management service for a more objective progress review. Decision by the DPG in association with respective DTGs to revise the course of action of the plan implementation process. Decision by the DPG in association with respective DTGs to revise the course of action of the plan implementation process. And continuing interim review process to keep track on the progress or delay of work. And continuing interim review process to keep track on the progress or delay of work.

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