Core, Edge and Agility: New Essentials for the Leadership Toolkit © 2008 Lee Hecht Harrison, Inc. All Rights Reserved. No part of this document may be reproduced without written permission of Lee Hecht Harrison, LLC.

2 Overview of Lee Hecht Harrison Lee Hecht Harrison is the global talent development leader in connecting people to jobs through innovative career transition services and helping individuals improve performance through career and leadership development. Pre-Event Planning Resiliency & Workforce Productivity Redeployment LHH Select (Outplacement) LHH Signature Service (Executives) Career Transition Leadership Consulting Workforce Solutions Leadership Strategy & Program Design Group Development Programs Executive Coaching Programs Career Development for Managers, Critical Talent and the Broader Workforce Change Management for Managers & Employees A global talent development company with specialized expertise in… connecting people to jobs and … helping them improve their performance.

Five Stages of Behavioral Shift

Objectives Identify issues/paradoxes for leaders today Introduce LHH’s Core, Edge and Agility™ Framework Gain understanding about the key concepts of the Core, Edge and Agility™ Framework Understand and develop skills about leadership through the application of core, edge and agility

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Today’s Business Challenges Economy Faster Pace of Business Increased Scrutiny Globalization Virtual Teams Competing demands and expectations Shifting Demographics Customer Needs

Copyright 2008 by Lee Hecht Harrison. All rights reserved. 130 senior-level leaders Multinational, Fortune 500 companies, universities and professional service organizations 92 organizations within 14 industries Our Research 65 % CEO, COO, CFO, or President 35 % directly reporting to them 49 % in current positions less than five years

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Sample Companies Interviewed 3Com Autodesk BancAmerica Securities Brown-Forman Catholic Health Initiatives Cisco Systems Coors Cushman & Wakefield Deloitte & Touche Duke Power Company Federated Department Stores Georgia-Pacific Herman Miller Hewlett-Packard Kaiser Permanente KRON-TV Levi Strauss & Co. Liz Claiborne Motorola Owens Corning Rogers Group, Inc. The Hartford Trilogy Software Wells Fargo Bank

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Research Findings Leaders need to make choices about the way in which they lead, drawing upon a broad range of behaviors to navigate and lead most effectively. It’s no longer about finding the right answer, since there is no longer simply one right answer. Leaders cannot rely solely on their strengths and preferences. New and complex challenges are taking them out of their comfort zone. Higher expectations of business results – and less time to achieve them. Leaders must be able to select the right approach in-the-moment and learn from each experience. Leaders live in a world of paradox.

Core, Edge and Agility ®

Copyright 2008 by Lee Hecht Harrison. All rights reserved. What are the leadership paradoxes… You face? Leaders in your organization face?

Continuums of Core and Edge

Core & Edge Behaviors Given your current leadership paradoxes… What are your core strengths? What are your edge strengths?

Defining Agility Agility is the ability to intentionally assess complex situations, focus on either a “core” or “edge” application of behaviors and shift one’s approach to maximize individual and organizational effectiveness.

Defining Agility (cont.) Requires being fully aware in-the-moment to concentrate intensely on the needs of the situation Allows for behavioral transitions proven practices and new approaches Is employed in a proactive and intentional way to increase effectiveness

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Agility … Allows for behavioral transitions between proven practices and new approaches Is employed in a proactive and intentional way to increase effectiveness Helps leaders make frequent choices regarding how to act and what to do.

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Developing Agility Skills Recognize and embrace the healthy tension of the paradoxes you face each day. Acquire the skill sets necessary to effectively deploy both Core and Edge behaviors. Have the insight to know when each type of behavior is required. Develop the agility to pivot quickly and seamlessly between Core and Edge behaviors as needed.

Copyright 2008 by Lee Hecht Harrison. All rights reserved. So What Does it All Mean? Effective leaders need to: Deal with contradictory demands, daily paradoxes and competing agendas Move beyond natural styles to be more anticipatory, intentional and proactive Expand capabilities to create required business results

Essential Functions

Ways to Increase Agility

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Do you recall the leadership paradoxes… You face? Leaders in your organization face?

Core & Edge Behaviors What edge behaviors are necessary for you to develop? Given what you have already established as your core strengths and edge strengths…

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Leading an organization has never been easy, but increasing productivity pressures and demographic shifts have unquestionably made it more difficult.

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Conclusion It’s a new world of leadership. Leaders are no longer able to succeed by being highly effective at one thing. Leaders need behavioral skills for managing through paradox and contradiction. Individual agility is required to do this effectively.

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Agility for Leaders at All Levels  Many leadership models tend to apply only at the most senior levels.  Core, Edge and Agility™ is an inclusive model. It is not hierarchical.  Anyone, at any level, in any position, can lead with Core and Edge behaviors and apply Agility.

Copyright 2008 by Lee Hecht Harrison. All rights reserved. Options: Agility Development Executive Coaching and Assessment Include Core, Edge and Agility in leadership development programs Incorporate Core and Edge behaviors in performance development plans Mentoring

Questions?

Core, Edge and Agility: New Essentials for the Leadership Toolkit © 2008 Lee Hecht Harrison, Inc. All Rights Reserved. No part of this document may be reproduced without written permission of Lee Hecht Harrison, LLC.