Overall comments –Slides need to expand to take more time to run –Topics need more in depth discussions –Current content will not produce sufficient run time –Missing questions in the middle of chapter –Missing end of chapter quiz PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals 9-1

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Chapter 9 Human Resource Management Slide 1 contents summary Needs some cleanup and a few lines narration about each bullet Best to revise this after finishing the rest of the chapter Need end of chapter summary slide

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Project Human Resource Management The exam assumes (unless stated otherwise) that the project is operating in a ______ environment. Such topics as motivation theories and powers of the PM are more serious than you can think Amount of content of this chapter does not reflect to the number of questions on the exam. Read the chapter a few times concentrating on unfamiliar topics. Need to expand last bullet, not discussed. First bullet also needs an explanation, why are these more serios?

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Project Human Resource Management Process Develop Human Resource Plan Planning process group Acquire Project Team Executing process group Develop Project Team Executing process group Manage Project Team Executing process group Have narrator read through the bullets and say a few words about each. Say where / which groups these occur in

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Roles & Responsibilities What are the tasks you can think of that come under HR? List some example tasks as bullets and discuss in narration How would you define various roles and responsibilities  Sponsor  Senior Management  PM/FM  Team member

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Roles & Responsibility Assignments Project Organization Chart Visual hierarchy representation of an organization See Rita page 317 Show an example instead of referring to rita Responsibility Assignment Matrix Chart matching roles with names RACI Chart Responsible, Accountable, Consult, Inform chart Resource Histogram Graph showing number of resources per month Resource Gantt Chart Show examples of these Consider splitting slide

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Develop Human Resource Plan Roles and responsibilities Project organization charts Staffing management plans  Acquisition  Resource calendars  Staff resource plan  Staff training  Recognition and rewards  Compliance  Safety  Expand narration

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Project Human Resource Management Process Develop Human Resource Plan Planning process group Acquire Project Team Executing process group Develop Project Team Executing process group Manage Project Team Executing process group Title slide: I think it is not consistent with the rest of the chapters. Since we did not have a title slide for the processes. Basit Note: can remove slide

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Acquire Project Team Inputs Project management plan  Human resource part of the project management plan Enterprise environment factors  Cost of resources  Outsourcing policies  Get definition from glossary for Enterprise environment factors Organizational process assets  Policies for using staff on project and hiring procedures  Get definition from glossary for this term  Expand narration

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Acquire Project Team Outcomes Know that this task is never completed during a project. Skills required from a Project Manager  Negotiation Getting to Yes: Negotiating agreement without giving in by Roger Fisher, William Ury Remove this reference  Virtual teams  Administer appraisals  Hire / Fire team members  Expand narration with more detail discussion

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Project Human Resource Management Process Develop Human Resource Plan Planning process group Acquire Project Team Executing process group Develop Project Team Executing process group Manage Project Team Executing process group Title slide: I think it is not consistent with the rest of the chapters. Since we did not have a title slide for the procecsses Basit: Can remove

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Develop Project Team Why do we need to develop our Project teams? What needs to be developed?  Technical skills Onsite Offsite  Soft skills What team building activities have you participated at your work place? Can remove this bullet and corresponding narration Need to expand on narration

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Project Human Resource Management Process Develop Human Resource Plan Planning process group Acquire Project Team Executing process group Develop Project Team Executing process group Manage Project Team Executing process group Title slide: I think it is not consistent with the rest of the chapters. Since we did not have a title slide for the processes Basit: Can remove

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Powers of the Project Manager Formal (Legitimate) – based on position Reward – ability to give rewards in return for performance Penalty – opposite of reward Expert – power derived from experience and knowledge Referent – power of charisma or fame, or referring power to senior management. Narration needs to be re-worded, some facts are wrong in the narration

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Management and Leadership Styles Directing Facilitating Coaching Supporting Autocratic Consultative Consultative-Autocratic Consensus Delegating Bureaucratic Charismatic Democratic or participative Laissez-fair Analytic Driver Influencing Narratior to read through the bullets, explaining each with examples Consider splitting into multiple slides

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Source of Conflict Memorize the top four, and remember that personality is last 1.Schedule 2.Project priorities 3.Resources 4.Technical opinion 5.Administrative procedure 6.Cost 7.Personality Expand narration

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Conflict Resolution Confronting (Problem Solving)  Solving the problem so that it goes away  Win-win situation  Compromising  Lose-lose situation, each party loses something Withdrawal (Avoidance)  Not best way to deal with situations Smoothing (Accommodating)  emphasizes agreement rather than difference of opinion Collaborating - consensus Forcing – pushing one point of view Do Exercise on Rita page 329 Remove any reference to book, instead show a similar activity, animation or exercise on the slides Expand narration

HR Theories Use this slide to summarize upcoming theory names PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals McGregor's Theory of X and Y McGregor believed that all workers fit into one of two groups X and Y Theory X People are incapable, avoid responsibility, and avoid work whenever possible Theory Y People are willing to work without supervision and want to achieve

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Moslow's Hierarchy of Needs People are not most motivated by security or money. Instead motivated to contribute and use skills – self actualization Also discuss type of exam questions to expect from this topic

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals David McClelland's Theory of Needs People are most motivated by one of the three needs listed in this table. Need more discussion on the second column Need for Achievement Give challenging / reachable projects Like recognition Need for Affiliation Work best when cooperating with others Seek approval rather than recognition Need for Power (socially oriented rather than personal) Should be allowed to manage others Like to organize and influence others

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Herzberg's Theory Deals with Hygiene Factors. Poor hygiene factors may destroy motivation, but improving them under most circumstances, will not improve motivation. Examples Working conditions Salary Personal life Relationships at work Security Status Need to expand with examples

PMP, CAPM, PgMP, PMI-SP, PMI-RMP, OPM3 and PMBOK are registered marks of Project Management Institute, Inc Inov8Solutions Inc – Quality Educational Services For Professionals Herzberg (Cont…) Motivating Agents Responsibility Self-actualization Professional growth Recognition This slide does not conclude the chapter, we are missing end of chapter quiz

Questions