SAMPLE WALKING THE TALK TOGETHER Sharing The Responsibility For Bringing Values To Life WELCOME!

SAMPLE TRAINING OBJECTIVES 1.Review and discuss the key concepts presented in the WALKING THE TALK TOGETHER handbook. 2.Examine and discuss the relevance of the handbook contents to our jobs and our organization. 3.Work together to identify ways we can apply the principles of the handbook back on the job.

SAMPLE GENERAL DISCUSSION QUESTION If you had to condense this handbook down to one overall message, what would that message be?

SAMPLE GENERAL DISCUSSION QUESTION What does the phrase “Walk the Talk” mean to you? Does it apply to our organization? If so, how?

SAMPLE GENERAL DISCUSSION QUESTION What information from the book stuck with you? What got your attention? What could you relate to?

SAMPLE GENERAL DISCUSSION QUESTION What will you work on doing differently/ better as a result of reading this book?

SAMPLE GENERAL DISCUSSION QUESTION What values-driven behaviors mentioned in the handbook do you feel you practice now?

SAMPLE GENERAL DISCUSSION QUESTION What are some things we all can do (“together”) to get the most benefit from what this handbook has to offer?

SAMPLE Exercise: “OPPOSITES DETRACT” In Table Groups … 1.Review your assigned “Joining the Journey” behavior(s) and describe what opposite behaviors would look like. Then, 2.List the various impacts those opposite behaviors would have on coworkers and customers. Finally, 3. Select someone to present your opposite behaviors and their impacts to the entire group. 9 minutes.

SAMPLE “OPPOSITES DETRACT” DISCUSSION QUESTION What’s your key learning from this exercise?

SAMPLE “OPPOSITES DETRACT” DISCUSSION QUESTION To what degree do values-based behaviors impact/affect team members? Our organization? Our customers?

SAMPLE “OPPOSITES DETRACT” DISCUSSION QUESTION What can/should we conclude about the importance of the behaviors and strategies presented in the handbook?

SAMPLE Exercise: “ONE PICTURE’S WORTH …” In Table Groups … 1.Work together to draw a caricature of a coworker (manager or employee) who “Walks the Talk”– with physical attributes, clothes, tools, equipment, etc. that depict the characteristics and behaviors of the person. HAVE FUN! Then, 2.Select someone to present and explain your flip- chart drawing to the entire group. 5 minutes.

SAMPLE “ONE PICTURE’S WORTH …” DISCUSSION QUESTION How do the various drawings compare? Any similarities or patterns?

SAMPLE “ONE PICTURE’S WORTH …” DISCUSSION QUESTION What specific behaviors and characteristics can you associate with “Walking the Talk”?

SAMPLE “ONE PICTURE’S WORTH …” DISCUSSION QUESTION What one thing can/will you do to be more like your caricature?

SAMPLE Exercise: “WHAT I’LL BE WORKING ON” Individually … 1.Review the ten “Joining the Journey” behaviors summarized on pages of the handbook. Select the one behavior you feel represents your greatest opportunity for improvement. Then, 2.Write down 2-3 things you will do – starting today – to improve your performance in that area. 7 minutes.

SAMPLE “WHAT I’LL BE WORKING ON” DISCUSSION QUESTION Did anyone have difficulty deciding which behavior to work on? Why?

SAMPLE “WHAT I’LL BE WORKING ON” DISCUSSION QUESTION How will you know if you’ve been successful at improving upon the behavior identified?

SAMPLE “WHAT I’LL BE WORKING ON” DISCUSSION QUESTION How will our organization be different if everyone here follows through on his or her commitment to improve?

SAMPLE KEY LEARNING POINTS 1.To be successful, we ALL must “Walk the Talk”. 2.“Walking the Talk” is about BEHAVING our beliefs and values. 3.“Walking the Talk” isn’t easy. It requires COMMITMENT and SELF-DISCIPLINE. 4.When it comes to “living” our values, EVERYTHING I do COUNTS! 5.“Walking the Talk” starts with ME. I can MAKE A DIFFERENCE!

SAMPLE Thank You … for your time and your participation!