LESSONS LEARNT Presented to ACSDA Conference, April 2013

THE CALM… JCSD/JSE well documented and tested BCP – Robust infrastructure – Remote-operation capabilities – Inland real-time hot-site – Collaborative agreements Experienced several hurricanes before Pre-hurricane season drills/fail-overs Risk checklist implemented at storm warning – Generator fuel/emergency notice system – Key contacts and stakeholders notified

THE STORM Oct 22, 2013 – Tropical depression formed – Just south of Jamaica, heading NNE – Upgraded to tropical storm later that day Oct 24 – Slowed and strengthened, headed N – Upgraded to hurricane – Moves slowly across – 80mph winds/Cat. 1 Oct 25 – Hits Cuba Goes on to become “Super-storm Sandy” Jamaica Haiti

Crops and livestock lost Widespread power disruption 1 person killed Many roads closed Minor infrastructure

THE IMPACT Schools, businesses, market closed Oct Central Bank closed, no settlement possible JCSD functional (remotely) Banking resumed Oct 26 JCSD operates from on-site – Skeleton crew, generator power – Calendar reset due to intervening inactive days – Clean-up over weekend Brokers, participants knew of BOJ notices before we did

LESSONS LEARNT Preparedness of other stakeholders is critical – Attempt co-ordination of alerts/notices – Agree timing and scale of responses Further improve remote access capabilities – Allow remote reset of calendar, etc. Again consider negatives of physical location Widen emergency communication measures – Include “non-critical” staff, other stakeholders – Include key media outlets