Senior LinkAge Line® Who We Are and What We Do Marilyn Theesfeld Louise Olson.

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Presentation transcript:

Senior LinkAge Line® Who We Are and What We Do Marilyn Theesfeld Louise Olson

Aging Network Administration on Aging State Unit on Aging (Minnesota Board on Aging) Area Agencies on Aging (Metropolitan Area Agency on Aging)

Senior LinkAge Line®  Offers statewide telephone information & assistance to seniors, caregivers & service providers  Helps seniors locate services in their area to meet their needs  No cost to access this service  We use Language Line for non-English speaking callers  Hours: Monday-Friday 8:00 a.m.- 4:30 p.m.

Goals of Senior LinkAge Line®  Keep people independent by connecting them to home and community-based options.  Provide information so that individuals can make informed choices & decisions about services and benefit programs. Our policy is to provide comprehensive, objective information – we do not recommend any person, product, service, agency or program.

Information Available  Financial Assistance  Nutrition  Adult Day/Home Care  Transportation & Housing  Health Insurance Counseling & Hospice  Chore Service, Home Repair, Home Care  Advance Directives  Legal/Consumer Rights  Senior Centers & Support Groups  Caregiver Information We also offer community education on topics such as Medicare, Medicare Part D, SLL services and Senior Surf Day classes and distribute info at senior/health fairs.

Health Insurance Counseling  Senior LinkAge Line® is State Health Insurance & Assistance Program (SHIP) for Minnesota  Available to persons with Medicare of any age  Provides counseling via telephone or in-person at community sites or homes  Counseling provided by state-certified Senior LinkAge Line® staff and volunteers  All information is kept confidential

Health Insurance Counseling  Health insurance counselors at the Senior LinkAge Line® provide assistance with: Medicare Benefits/Eligibility Medical Assistance Health Insurance Options Long-Term Care Insurance Options Filing Insurance Claims or Appeal Completing forms and applications Prescription drug costs

Extra Help is Available  Low Income Subsidy – Social Security Application  Medicare Savings Programs – County Application QMB SLMB QI-1  Medical Assistance – County Application Application assistance is available through Senior LinkAge Line®

More Information  Metropolitan Area Agency on Aging  Senior LinkAge Line ®  Minnesota Board on Aging  Medicare MEDICARE