1. CHAPTER 21 Developing and Coordinating Human Services

2. Constellation of Services/Continuum of Care  Access services  Information and referral  Outreach  Case coordination  Transportation  Escort

3. Health services  Hospital services  Nursing home services  Physician services  Rehabilitation therapists’ services  Health education services  Home health services

4. Nutrition Services  Congregate meals  Home-delivered meals  Nutrition education

5. Housing services  Independent residential nursing home facilities  Assisted residential facilities  Personal care at home services  Home repair services  Adult day care

6. Income maintenance services  Old Age and Survivors Insurance (Social Security)  Supplementary Security Income

7. COLLABORATIVE SERVICE DELIVERY AT THE LOCAL LEVEL  Consortium Partnerships  Multi-Service Centers (Co-Location)  Coordinating Structure Based on Target Population  Mobilizing Resources in the Local Community

8. THE NEIGHBORHOOD FAMILY NETWORK  Head Start/  Day Care  Health Clinic  Community  Agencies  Religious  InstitutionsNeighborhood  Family Resource  Center  Schools  Neighborhood  Association  Recreation  Centers  

9. Social planning is a rational approach to community issues and problems involving a series of logically related steps:  1) becoming aware of the prob­lem  2) identifying goals and objectives that relate to a realistic assessment of resources  3) considering alternative programs, and  4) implementing the pro­gram design and evaluating results.[ [

10. Planning councils have varying degrees of expertise that their staff can bring to bear on community issues, including the following: demographic analysis pilot project design grant writing policy research and development legislative analysis program analysis budget analysis fiscal management media relations