E-LEARNING IN THE HUNGARIAN CENTRAL STATISTICAL OFFICE Katalin Kobzos, Keszthelyiné HRMT, GENEVA,

E-LEARNING  New training method  New trend  Desire of Training section  Desire of Staff

TECHNICAL FRAMEWORK HR register Training register E-Training (Organization System) LMS E-learning

English and German LANGUAGE E-LEARNING Contract (financial motivation) Room independence Individual progressing pace Excellent training material Excellent teachers/tutors Exam

TYPEWRITING THROUGH E-LEARNING Positive: Good training material Time independence Individual progressing pace During the working hours at the workplace Negative: No personal contact No final exam No experienced typing teacher involved No importance of own responsibility

COURSE EVALUATION BY PARTICIPANTS „It is a very good thing, if someone can finish it. If someone would like to do it, but always finds excuses (there are other more important things to do), and can not proceed or practice enough, it is surely not effective.” „I was glad, that there is no final exam, therefore I didn’t practice it. …. I would still like to learn the touch typing (10 fingers) system, I already bought the CD, but I haven’t opened it once since then.” In 2010 Feedback questionnaire: 55% response rate

TOTAL SATISFACTION INDICES ( of average of 1-5 rating scale)

 If they were motivated,  If training material was good WHAT IS THE REASON THAT ONLY 43% HAS FINISHED ? 75% said was motivated Total satisfaction index to „Reply to the goals”: 3,8 Time managing? Rather prefer personal training? Were they really motivated? COURSE EVALUATION

OUTLOOK E-LEARNING Advantages: Individual progressing pace Good training material Enthusiastic teachers/tutors During the working hours at the workplace Personal consultations Tasks

COURSE EVALUATION BY PARTICIPANTS „„It can be useful at the same time it requires greater determination from the participant to decide on learning” „… it was very satisfactory. What was really missing was a printable version of the Outlook handbook.” „I consider it good, because I can use my own timing...” Feedback questionnaire: 58% response rate

TOTAL SATISFACTION INDICES ( of average on a 1- 5 rating scale)

Harmonisation of training with personal performance evaluation SUMMARY How to find motivation? How to keep interest? How to avoid drop-outs? Human Factor

Thank you for your attention!