1. Tempus Workshop Zagreb pag. 1 Quality Assurance Procedures and Activities at Ghent University Student questionnaires

2. Tempus Workshop Zagreb pag. 2 Joke Claeys Ghent University Department of Educational Affairs Division of Quality Management

3. Tempus Workshop Zagreb pag. 3 Examples of questions - A word version of an English questionnaire is attached - Recently a summary of all the questions for over 10 years has been made: this powerpoint presentation contains some examples.

4. Tempus Workshop Zagreb pag. 4 I.Course content 1. Theory - The course content was interesting - There was no annoying overlap with other courses - The course was structured in a good way - The contents of the course was relevant and up to date - The (difficulty) level of the course was adequate

5. Tempus Workshop Zagreb pag. 5 2. Aims/objectives of the course - The relevance of the course for the total program was made clear - The objectives of the course were sufficiently made clear - The goals of the course were attained

6. Tempus Workshop Zagreb pag. 6 3. Learning effects - To what degree did this course give you new knowledge and insights - To what degree did this course stimulate your interest in the speciality - To what degree did this course advance your capacities of independant research, analysis and report of scientific data

7. Tempus Workshop Zagreb pag. 7 4. Study load - How much time a week did you spend on this course, on average - The correlation between the officially programmed and the real study load is correct - The physical load of the course was well equilibrated

8. Tempus Workshop Zagreb pag. 8 5. The course as whole - The academic level is acceptable - My foreknowledge was sufficient to follow the course - The contents met the summary that was given in advance

9. Tempus Workshop Zagreb pag. 9 II. The teacher 1.General assessment - What’s your opinion on teacher X - What’s your opinion on the teaching of course Y

10. Tempus Workshop Zagreb pag. 10 2. Characteristics of the teacher - The teacher knew how to distinguish main points from side-issues - The teacher accepted critical questions and remarks - The teacher was interested in his/her teaching task - The teacher was motivating and stimulating - The teacher structured his/her course well - The teacher took time to explain the course content

11. Tempus Workshop Zagreb pag. 11 3. Teaching - The way of teaching was stimulating - The pace of teaching was… - Teaching added surplus value to the course - The lessons were well introduced and concluded

12. Tempus Workshop Zagreb pag. 12 4. Interaction and didactic processes - There was an active interaction between the teacher and the students - The style of presenting drew and kept students’ attention - Students were stimulated to actively participate during the lessons

13. Tempus Workshop Zagreb pag. 13 5. Coaching/guidance - There was enough coaching by the teacher - The teacher was ( … frequency) accessible for explanation of the course content - Students could ask for help/advice during and outside the course

14. Tempus Workshop Zagreb pag. 14 6. Presence of the teacher - The presence and punctuality of the teacher was good - The lessons were (always,… never) given - Did assistants give lessons ?

15. Tempus Workshop Zagreb pag. 15 III. Learning material, tools 1. Learning material in general - Learning material was sufficiently up to date - Learning material was relevant for the course - Learning material added surplus value to other aspects of teaching - Learning material is available at the start,… of the courses

16. Tempus Workshop Zagreb pag. 16 2. Syllabus - The syllabus/handbook and course material came up to the expectations - Course material was logically structured - Course material was well available (in time,…) - The price of course material is in accordance with it’s usefulness

17. Tempus Workshop Zagreb pag. 17 3. Media and learning tools - Didactic material (e.g. blackboard, slides, powerpoint) was used functionally - ICT is used in a functional/good way - The teacher gave good demonstrations - There was enough equipment of sufficient quality for practical training - The use of didactic material was adapted to the content of the lesson,…

18. Tempus Workshop Zagreb pag. 18 4. Infrastructure - In the audiences there’s enough space for all the students - The audio system functioned well - Projecting slides, video, film functioned well

19. Tempus Workshop Zagreb pag. 19 IV. Practical training/exercises/laboratory work 1. Exercises/laboratory work - There are enough exercises,… during the academic year - The link between laboratory work or exercises and the objectives is clear - During the exercises students were prompted to participation and interaction - The difficulty level of laboratory work was adapted - Practical training,… added surplus value to the course - The scheduled time for exercises,… was adequately used / was effectively used

20. Tempus Workshop Zagreb pag. 20 2. Tasks /project work - Tasks were relevant according to the objectives - Tasks were sufficiently clear - Tasks were relevant for the students - Adequate feedback was given - The evaluation criteria were made clear by the teacher

21. Tempus Workshop Zagreb pag. 21 3. Coaching - There was sufficient coaching by assistants - There was sufficient coaching during exercises/practical training,… - I learned a lot from the coach during the sessions

22. Tempus Workshop Zagreb pag. 22 V. Essay 1. Subject - The subject was interesting - I had sufficient capacities to execute the tasks - In a first contact with the promotor, the subject was thoroughly explained

23. Tempus Workshop Zagreb pag. 23 2. Study load - The real study load is in accordance with the programmed - I’d have like more time in …year - I’d like to spread the programmed hours in a different way

24. Tempus Workshop Zagreb pag. 24 3. Coaching - The number of contacts with the coach/promotor was sufficient - The promotor sufficiently explained what was expected of me - In case of unexpected problems, there was a possibility to make appointments with the coach

25. Tempus Workshop Zagreb pag. 25 VI. Examination 1. Permanent evaluation - I knew on forehand how it would be organised - It helped me in monitoring my progression - It helped me in readjusting my learning behaviour - It gave me the opportunity to prove my knowledge of the course

26. Tempus Workshop Zagreb pag. 26 2. Classical examination - I had the chance to prove my knowledge and skills - The conformity between the course content and the examination was OK - The information about the way of evaluating, was OK,… - The attitude of the examinator was stimulating - The evaluation was fair and just - The questions were sufficiently clear

27. Tempus Workshop Zagreb pag. 27 3. Feedback - After the examination there was sufficient feedback - The feedback was adequate

28. Tempus Workshop Zagreb pag. 28 VII. The complete study program - What is your opinion about the study program ? - Is this study year well,… connected to the previous study year - The chosen option met my expectations

29. Tempus Workshop Zagreb pag. 29 VIII. General information 1. Global evalution - What is your opinion about this course - On an 1 to 10 scale my judgement is …

30. Tempus Workshop Zagreb pag. 30 2. Presence of the student - I was present at all,… none of the courses (lessons) - How often did you attend the courses

31. Tempus Workshop Zagreb pag. 31 Open ended questions - Any comment - Positive and negative remarks - What can be improved ?