Started in 1994 US Headquarters: Gardena, CA 250,000 Devices under Management 3,480 Employees Globally 10,500 Ticket Entries per Day 3. Application Services Application monitoring, management, and administration services for: Database systems from Microsoft and Oracle Mail Systems including Microsoft Exchange Web Servers SharePoint Workgroup Collaboration Advanced Application Performance Management and Code Level Diagnostics for Core Enterprise Applications (Ideal for SaaS customers) Hunt Companies Parkway Properties Carters Beazer Homes North Highland Group Solstas Labs MetroLogics Zeltiq National Trench Safety Constellation Pharmaceuticals Toyota Solo Health Alliant Healthcare Eisai Shenkman Capital Schweitzer Mauduit International H3 Biomedicine American Personnel South Shore Mental Health Evergreen International Aviation 4. On Demand Applications and Virtualized Desktop Single point of contact end user service desk for receipt and ownership of information technology issues, inquires, and requests submitted by users via telephone, , chat or web. 24x7x365 coverage with two complete desks; one on-shore and the other off-shore. Complete remote operational support for Citrix, VMWare and Oracle on-demand applications and virtual desktop. We will handle everything including any published applications, specialized servers and controllers, profiles and access for desktops, thin clients or BYOD devices, troubleshooting problems, monitoring the performance, and a specialized technical assistance center for problem escalation from an end-user help desk. Manage desktops, laptops, tablets and smart phones; all from a multi-tenant cloud-based centralized service! The service handles the bane of many IT organizations – Patch management of devices that can be scattered all over! Also included is inventory management, anti-virus, anti- malware, and personal firewall management. For several customers the service pays for itself by ensuring the organization is software license compliant. AWARDS: Forbes Best Under a Billion; Inc Innovation 100; LANDESK MSP of the Year; DQ Channels Solution Champ (Security); CRN Best Managed Service Provider; DQ Channels Best Service Provider; Channel World Premier 100 Honoree. | | Phone: (678) Joint Wins and Counting … How Can We Help You? Allied Digital Presidio’s Managed Services Partner Allied Digital extends Presidio Managed Services into the realm of end-user support through our Help Desk and Remote Device Management services. Presidio’s traditional IT services are also augmented with our Application Support, Citrix Services and support for non-Cisco and non-EMC Data Center infrastructure. 5. Non-Standard Remote Server, Storage and Network Management 1. Global Service Desk (IT Help Desk) 2. Cloud-Based Device Management Portfolio & Services Allied Digital adds a variety of non-Cisco and non-EMC hardware and software capabilities to Presidio’s Data Center and Network Services. Network: Extreme, Juniper, NetScalar, Riverbed, etc. Systems : All varieties of Linux, Xenserver, Hyper-V, Solaris, VMWare SRM Storage: Dell, NetApp, HP and others